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Dell Inspiron 5675, AMD A10, Windows 10 Periodically Needing Hard Restart


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#1 nuclearmatt

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Posted 22 February 2018 - 10:27 PM

I just purchased the following machine with Windows 10 installed:

 

https://www.bestbuy.com/site/dell-inspiron-desktop-amd-a10-series-8gb-memory-amd-radeon-rx-560-1tb-hard-drive-recon-blue-with-solid-panel/6181800.p?skuId=6181800

 

I've only had it for a few days, and all I really do it on is work in Microsoft Access, Python, Powershell, and use Google Chrome, and yet for some reason every hour or so the machine will freeze completely (accompanied by a loud thud from the HD) and I'll have to restart it. Then it will boot back up fine, and run for another hour or so before doing the exact same thing. Supposedly this is a result of some recent Windows 10 updates, but I'm not honestly sure.

 

Any help would greatly be appreciated!



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#2 JohnC_21

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Posted 22 February 2018 - 10:40 PM

Seriously, for a computer that old you need to return it and get an exchange of refund. A clunking hard drive is something that should not happen on a new computer. 






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