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Windows 7 Proxy Server Issues


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2 replies to this topic

#1 Rockybo

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Posted 22 February 2018 - 08:41 PM

I was trying to fix the proxy server issues I was having in Firefox and Chrome so I looked online and was able to fix Firefox so that I could use it but Chrome still was not working.  I found a fix on a forum but when trying to change the proxy server settings in Chrome it kept reverting automatically back to the original problem.  I looked online and found someone with a similar issue who had posted on one of your forums several years ago and I followed the steps:  I ran Malwarebytes, then AdwCleaner and then Farber Recovery Tool only I have no clue how to get the fixlist.txt file to do the fix on Farber.  I am hoping you can help me with this issue.  I have attached the two files that came from the Farber Tool.  Please let me know if you have other questions.

Attached Files


Edited by hamluis, 23 February 2018 - 06:57 AM.
Moved from Win 7 to Malware Removal Logs - Hamluis.


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#2 nasdaq

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Posted 23 February 2018 - 09:46 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Windows Firewall is disabled.
Turn ON your Firewall Windows.
https://support.microsoft.com/en-us/instantanswers/c9955ad9-1239-4cb2-988c-982f851617ed/turn-windows-firewall-on-or-off
===

Remove this program in bold via the Control Panel > Programs > Programs and Features.
Best Buy pc app (HKLM\...\{FBBC4667-2521-4E78-B1BD-8706F774549B}) (Version: 3.0.0.0 - Best Buy) Hidden
Best Buy pc app (HKU\S-1-5-21-4174356228-3100461897-3733185129-1000\...\48e4cff94f039634) (Version: 3.1.2.0 - Best Buy)
===

Press the Windows key + r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.

Please copy the entire contents of the code box below to a new file.
 
Start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

Startup: C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Best Buy pc app.lnk [2010-11-16]
ShortcutTarget: Best Buy pc app.lnk -> C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe (Microsoft)
Startup: C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Best Buy pc app.lnk [2010-11-16]
ShortcutTarget: Best Buy pc app.lnk -> C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe (Microsoft)
BHO: TmIEPlugInBHO Class -> {1CA1377B-DC1D-4A52-9585-6E06050FAC53} -> C:\Program Files\Trend Micro\AMSP\Module\20004\1.5.1464\6.6.1079\TmIEPlg.dll => No File
BHO: TmBpIeBHO Class -> {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} -> C:\Program Files\Trend Micro\AMSP\Module\20002\6.6.1010\6.6.1010\TmBpIe64.dll => No File
BHO-x32: TmIEPlugInBHO Class -> {1CA1377B-DC1D-4A52-9585-6E06050FAC53} -> C:\Program Files\Trend Micro\AMSP\Module\20004\1.5.1464\6.6.1079\TmIEPlg32.dll => No File
BHO-x32: No Name -> {5C255C8A-E604-49b4-9D64-90988571CECB} -> No File
BHO-x32: TmBpIeBHO Class -> {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} -> C:\Program Files\Trend Micro\AMSP\Module\20002\6.6.1010\6.6.1010\TmBpIe32.dll => No File
Toolbar: HKU\S-1-5-21-4174356228-3100461897-3733185129-1000 -> No Name - {41534932-2D56-3600-76A7-7A786E7484D7} -  No File
Handler: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\Module\20002\6.6.1010\6.6.1010\TmBpIe32.dll No File
Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\Module\20004\1.5.1464\6.6.1079\TmIEPlg32.dll No File
FF HKLM-x32\...\Firefox\Extensions: [{22C7F6C6-8D67-4534-92B5-529A0EC09405}] - C:\Program Files\Trend Micro\AMSP\Module\20004\1.5.1464\6.6.1079\firefoxextension => not found
FF Plugin: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin-x32: @EDVR/WebClient -> C:\windows\system32\WebClient\npwebclient.dll [No File]
FF Plugin-x32: @ei.WeatherBlink.com/Plugin -> C:\Program Files (x86)\WeatherBlinkEI\Installr\1.bin\NPgcEISB.dll [No File]
FF Plugin-x32: @microsoft.com/GENUINE -> disabled [No File]
U2 TMAgent; no ImagePath

ShellIconOverlayIdentifiers: [GDriveSharedOverlay] -> {81539FE6-33C7-4CE7-90C7-1C7B8F2F2D44} =>  -> No File
ContextMenuHandlers1: [{48F45200-91E6-11CE-8A4F-0080C81A28D4}] -> {48F45200-91E6-11CE-8A4F-0080C81A28D4} => C:\Program Files\Trend Micro\UniClient\UiFrmwrk\tmdshell.dll -> No File
ContextMenuHandlers6: [{48F45200-91E6-11CE-8A4F-0080C81A28D4}] -> {48F45200-91E6-11CE-8A4F-0080C81A28D4} => C:\Program Files\Trend Micro\UniClient\UiFrmwrk\tmdshell.dll -> No File
Task: {FC93C759-0DB9-46E7-8904-83517F4EA6E2} - System32\Tasks\Microsoft\Windows\Maintenance\UP_Scheduler => C:\Users\Owner\AppData\Local\GCC\Controller.exe <==== ATTENTION

C:\Windows\System32\Tasks\Microsoft\Windows\Maintenance\UP_Scheduler
C:\Users\Owner\AppData\Local\GCC

RemoveProxy:
cmd: ipconfig /flushdns
cmd: IPCONFIG /release
cmd: IPCONFIG /renew

End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

Reset Chrome...
Open Google Chrome, click on menu icon google-chrome-setting-icon.png or the 3 vertical dots located right side top of the google chrome.
 
Click "Settings" then "Show advanced settings" at the bottom of the screen.
 
Click "Reset browser settings" button.
 
Restart Chrome.
----

Please let me know what problem persists with this computer.

#3 nasdaq

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Posted 02 March 2018 - 07:47 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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