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BSOD Ntoskrnl.exe and Ntkrnlmp.exe


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5 replies to this topic

#1 bk2lumb4u9

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Posted 22 February 2018 - 05:53 AM

Hi,

Recently i have been experiencing some Blue Screens. My minidump files included ;

 

https://drive.google.com/drive/folders/1oz0gMIwcEoEeyxKNpI71id58XuR_BsbA

 

I would love any feedback or thoughts concerning what caused this errors and how i can fix it please?



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#2 bwv848

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Posted 22 February 2018 - 11:08 AM

Hi,
 
Please test your disk and RAM as the first step:

If you have an SSD try one of the SSD tests on that page. Run MemTest86 for eight passes, stop if you get a single error.

 

If both tests pass, please run Driver Verifier: https://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

 

After you have completed the above, please follow these instructions: https://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/


Edited by bwv848, 22 February 2018 - 11:09 AM.

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#3 bk2lumb4u9

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Posted 25 February 2018 - 07:52 AM

First of all Thank you for your reply.

 

Here are the results for both tests ; https://drive.google.com/drive/folders/19TQhgUM6S9KKuYh-ZJndTobhU9k9W84T?usp=sharing

 

Sysnative app doesn't collecting any dump files , I have tried it so many times. And i guees you sent the wrong link for Driver Verifier, could you resend it please? Because I don't know what i have to do with Driver Verifier.



#4 bwv848

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Posted 28 February 2018 - 12:22 PM

So sorry! Here's the correct link: https://www.bleepingcomputer.com/forums/t/576333/driver-verifier-bsod-related-windows-10-81-8-7-vista/


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#5 bk2lumb4u9

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Posted 02 March 2018 - 06:39 AM

When I tried to Create a Windows System Restore Point before I run Driver Verifier I got this BSODs one after another ;

https://drive.google.com/drive/folders/1YDXosKKMRVtcCyNdFZDs7CgRfMS9DbIn

 

I don't understand why Sysnative app isn't running. Do you have any suggestions about that ?


Edited by bk2lumb4u9, 02 March 2018 - 04:28 PM.


#6 bwv848

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Posted 05 March 2018 - 04:40 PM

 

I don't understand why Sysnative app isn't running. Do you have any suggestions about that ?

What do you mean by isn't running? Does it crash? Hang? Give an error message?

 

Random bugchecks throughout the dumps. The 0x50 had a very strange callstack:

2: kd> k
  *** Stack trace for last set context - .thread/.cxr resets it
 # Child-SP          RetAddr           Call Site
00 fffff907`babd3b98 fffffd9f`a27d4426 cdd!memset+0xd7
01 fffff907`babd3ba0 40404040`40404040 cdd!BitBltBitmap+0x2c6
02 fffff907`babd4210 40404040`40404040 0x40404040`40404040
03 fffff907`babd4218 40404040`40404040 0x40404040`40404040
04 fffff907`babd4220 40404040`40404040 0x40404040`40404040
05 fffff907`babd4228 40404040`40404040 0x40404040`40404040
06 fffff907`babd4230 40404040`40404040 0x40404040`40404040
07 fffff907`babd4238 40404040`40404040 0x40404040`40404040
08 fffff907`babd4240 40404040`40404040 0x40404040`40404040
09 fffff907`babd4248 40404040`40404040 0x40404040`40404040
0a fffff907`babd4250 40404040`40404040 0x40404040`40404040
0b fffff907`babd4258 40404040`40404040 0x40404040`40404040
0c fffff907`babd4260 40404040`40404040 0x40404040`40404040
0d fffff907`babd4268 40404040`40404040 0x40404040`40404040
0e fffff907`babd4270 40404040`40404040 0x40404040`40404040
0f fffff907`babd4278 40404040`40404040 0x40404040`40404040
10 fffff907`babd4280 40404040`40404040 0x40404040`40404040
11 fffff907`babd4288 40404040`40404040 0x40404040`40404040
12 fffff907`babd4290 40404040`40404040 0x40404040`40404040
13 fffff907`babd4298 40404040`40404040 0x40404040`40404040
14 fffff907`babd42a0 40404040`40404040 0x40404040`40404040
15 fffff907`babd42a8 40404040`40404040 0x40404040`40404040
16 fffff907`babd42b0 40404040`40404040 0x40404040`40404040
17 fffff907`babd42b8 40404040`40404040 0x40404040`40404040
18 fffff907`babd42c0 40404040`40404040 0x40404040`40404040
19 fffff907`babd42c8 40404040`40404040 0x40404040`40404040
1a fffff907`babd42d0 40404040`40404040 0x40404040`40404040
1b fffff907`babd42d8 40404040`40404040 0x40404040`40404040
1c fffff907`babd42e0 40404040`40404040 0x40404040`40404040
1d fffff907`babd42e8 40404040`40404040 0x40404040`40404040
1e fffff907`babd42f0 40404040`40404040 0x40404040`40404040
1f fffff907`babd42f8 40404040`40404040 0x40404040`40404040
20 fffff907`babd4300 40404040`40404040 0x40404040`40404040
21 fffff907`babd4308 40404040`40404040 0x40404040`40404040
22 fffff907`babd4310 40404040`40404040 0x40404040`40404040
23 fffff907`babd4318 40404040`40404040 0x40404040`40404040
24 fffff907`babd4320 40404040`40404040 0x40404040`40404040
25 fffff907`babd4328 40404040`40404040 0x40404040`40404040
26 fffff907`babd4330 40404040`40404040 0x40404040`40404040
27 fffff907`babd4338 40404040`40404040 0x40404040`40404040
28 fffff907`babd4340 40404040`40404040 0x40404040`40404040
29 fffff907`babd4348 40404040`40404040 0x40404040`40404040
2a fffff907`babd4350 40404040`40404040 0x40404040`40404040
2b fffff907`babd4358 40404040`40404040 0x40404040`40404040
2c fffff907`babd4360 40404040`40404040 0x40404040`40404040
2d fffff907`babd4368 40404040`40404040 0x40404040`40404040
2e fffff907`babd4370 40404040`40404040 0x40404040`40404040
2f fffff907`babd4378 40404040`40404040 0x40404040`40404040
30 fffff907`babd4380 40404040`40404040 0x40404040`40404040
31 fffff907`babd4388 40404040`40404040 0x40404040`40404040
32 fffff907`babd4390 40404040`40404040 0x40404040`40404040
33 fffff907`babd4398 40404040`40404040 0x40404040`40404040
34 fffff907`babd43a0 40404040`40404040 0x40404040`40404040
35 fffff907`babd43a8 40404040`40404040 0x40404040`40404040
36 fffff907`babd43b0 40404040`40404040 0x40404040`40404040
37 fffff907`babd43b8 40404040`40404040 0x40404040`40404040
38 fffff907`babd43c0 40404040`40404040 0x40404040`40404040
39 fffff907`babd43c8 40404040`40404040 0x40404040`40404040
3a fffff907`babd43d0 40404040`40404040 0x40404040`40404040
3b fffff907`babd43d8 40404040`40404040 0x40404040`40404040
3c fffff907`babd43e0 40404040`40404040 0x40404040`40404040
3d fffff907`babd43e8 40404040`40404040 0x40404040`40404040
3e fffff907`babd43f0 40404040`40404040 0x40404040`40404040
3f fffff907`babd43f8 40404040`40404040 0x40404040`40404040
40 fffff907`babd4400 40404040`40404040 0x40404040`40404040
41 fffff907`babd4408 40404040`40404040 0x40404040`40404040
42 fffff907`babd4410 40404040`40404040 0x40404040`40404040
43 fffff907`babd4418 40404040`40404040 0x40404040`40404040
44 fffff907`babd4420 40404040`40404040 0x40404040`40404040
45 fffff907`babd4428 40404040`40404040 0x40404040`40404040
46 fffff907`babd4430 40404040`40404040 0x40404040`40404040
47 fffff907`babd4438 40404040`40404040 0x40404040`40404040
48 fffff907`babd4440 40404040`40404040 0x40404040`40404040
49 fffff907`babd4448 40404040`40404040 0x40404040`40404040
4a fffff907`babd4450 40404040`40404040 0x40404040`40404040
4b fffff907`babd4458 40404040`40404040 0x40404040`40404040
4c fffff907`babd4460 40404040`40404040 0x40404040`40404040
4d fffff907`babd4468 40404040`40404040 0x40404040`40404040
4e fffff907`babd4470 40404040`40404040 0x40404040`40404040
4f fffff907`babd4478 40404040`40404040 0x40404040`40404040
50 fffff907`babd4480 40404040`40404040 0x40404040`40404040
51 fffff907`babd4488 40404040`40404040 0x40404040`40404040
52 fffff907`babd4490 40404040`40404040 0x40404040`40404040
53 fffff907`babd4498 40404040`40404040 0x40404040`40404040
54 fffff907`babd44a0 40404040`40404040 0x40404040`40404040
55 fffff907`babd44a8 40404040`40404040 0x40404040`40404040
56 fffff907`babd44b0 40404040`40404040 0x40404040`40404040
57 fffff907`babd44b8 40404040`40404040 0x40404040`40404040
58 fffff907`babd44c0 40404040`40404040 0x40404040`40404040
59 fffff907`babd44c8 40404040`40404040 0x40404040`40404040
5a fffff907`babd44d0 40404040`40404040 0x40404040`40404040
5b fffff907`babd44d8 40404040`40404040 0x40404040`40404040
5c fffff907`babd44e0 40404040`40404040 0x40404040`40404040
5d fffff907`babd44e8 40404040`40404040 0x40404040`40404040
5e fffff907`babd44f0 40404040`40404040 0x40404040`40404040
5f fffff907`babd44f8 40404040`40404040 0x40404040`40404040
60 fffff907`babd4500 40404040`40404040 0x40404040`40404040
61 fffff907`babd4508 40404040`40404040 0x40404040`40404040
62 fffff907`babd4510 40404040`40404040 0x40404040`40404040
63 fffff907`babd4518 40404040`40404040 0x40404040`40404040
64 fffff907`babd4520 40404040`40404040 0x40404040`40404040
65 fffff907`babd4528 40404040`40404040 0x40404040`40404040
66 fffff907`babd4530 40404040`40404040 0x40404040`40404040
67 fffff907`babd4538 40404040`40404040 0x40404040`40404040
68 fffff907`babd4540 40404040`40404040 0x40404040`40404040
69 fffff907`babd4548 40404040`40404040 0x40404040`40404040
6a fffff907`babd4550 40404040`40404040 0x40404040`40404040
6b fffff907`babd4558 40404040`40404040 0x40404040`40404040
6c fffff907`babd4560 40404040`40404040 0x40404040`40404040
6d fffff907`babd4568 40404040`40404040 0x40404040`40404040
6e fffff907`babd4570 40404040`40404040 0x40404040`40404040
6f fffff907`babd4578 40404040`40404040 0x40404040`40404040
70 fffff907`babd4580 40404040`40404040 0x40404040`40404040
71 fffff907`babd4588 40404040`40404040 0x40404040`40404040
72 fffff907`babd4590 40404040`40404040 0x40404040`40404040
73 fffff907`babd4598 40404040`40404040 0x40404040`40404040
74 fffff907`babd45a0 40404040`40404040 0x40404040`40404040
75 fffff907`babd45a8 40404040`40404040 0x40404040`40404040
76 fffff907`babd45b0 40404040`40404040 0x40404040`40404040
77 fffff907`babd45b8 40404040`40404040 0x40404040`40404040
78 fffff907`babd45c0 40404040`40404040 0x40404040`40404040
79 fffff907`babd45c8 40404040`40404040 0x40404040`40404040
7a fffff907`babd45d0 40404040`40404040 0x40404040`40404040
7b fffff907`babd45d8 40404040`40404040 0x40404040`40404040
7c fffff907`babd45e0 40404040`40404040 0x40404040`40404040
7d fffff907`babd45e8 40404040`40404040 0x40404040`40404040
7e fffff907`babd45f0 40404040`40404040 0x40404040`40404040
7f fffff907`babd45f8 40404040`40404040 0x40404040`40404040
80 fffff907`babd4600 40404040`40404040 0x40404040`40404040
81 fffff907`babd4608 40404040`40404040 0x40404040`40404040
82 fffff907`babd4610 40404040`40404040 0x40404040`40404040
83 fffff907`babd4618 40404040`40404040 0x40404040`40404040
84 fffff907`babd4620 40404040`40404040 0x40404040`40404040
85 fffff907`babd4628 40404040`40404040 0x40404040`40404040
86 fffff907`babd4630 40404040`40404040 0x40404040`40404040
87 fffff907`babd4638 40404040`40404040 0x40404040`40404040
88 fffff907`babd4640 40404040`40404040 0x40404040`40404040
89 fffff907`babd4648 40404040`40404040 0x40404040`40404040
8a fffff907`babd4650 40404040`40404040 0x40404040`40404040
8b fffff907`babd4658 40404040`40404040 0x40404040`40404040
8c fffff907`babd4660 40404040`40404040 0x40404040`40404040
8d fffff907`babd4668 40404040`40404040 0x40404040`40404040
8e fffff907`babd4670 40404040`40404040 0x40404040`40404040
8f fffff907`babd4678 40404040`40404040 0x40404040`40404040
90 fffff907`babd4680 40404040`40404040 0x40404040`40404040
91 fffff907`babd4688 40404040`40404040 0x40404040`40404040
92 fffff907`babd4690 40404040`40404040 0x40404040`40404040
93 fffff907`babd4698 40404040`40404040 0x40404040`40404040
94 fffff907`babd46a0 40404040`40404040 0x40404040`40404040
95 fffff907`babd46a8 40404040`40404040 0x40404040`40404040
96 fffff907`babd46b0 40404040`40404040 0x40404040`40404040
97 fffff907`babd46b8 40404040`40404040 0x40404040`40404040
98 fffff907`babd46c0 40404040`40404040 0x40404040`40404040
99 fffff907`babd46c8 40404040`40404040 0x40404040`40404040
9a fffff907`babd46d0 40404040`40404040 0x40404040`40404040
9b fffff907`babd46d8 40404040`40404040 0x40404040`40404040
9c fffff907`babd46e0 40404040`40404040 0x40404040`40404040
9d fffff907`babd46e8 40404040`40404040 0x40404040`40404040
9e fffff907`babd46f0 40404040`40404040 0x40404040`40404040
9f fffff907`babd46f8 40404040`40404040 0x40404040`40404040
a0 fffff907`babd4700 40404040`40404040 0x40404040`40404040
a1 fffff907`babd4708 40404040`40404040 0x40404040`40404040
a2 fffff907`babd4710 40404040`40404040 0x40404040`40404040
a3 fffff907`babd4718 40404040`40404040 0x40404040`40404040
a4 fffff907`babd4720 40404040`40404040 0x40404040`40404040
a5 fffff907`babd4728 40404040`40404040 0x40404040`40404040
a6 fffff907`babd4730 40404040`40404040 0x40404040`40404040
a7 fffff907`babd4738 40404040`40404040 0x40404040`40404040
a8 fffff907`babd4740 40404040`40404040 0x40404040`40404040
a9 fffff907`babd4748 40404040`40404040 0x40404040`40404040
aa fffff907`babd4750 40404040`40404040 0x40404040`40404040
ab fffff907`babd4758 40404040`40404040 0x40404040`40404040
ac fffff907`babd4760 40404040`40404040 0x40404040`40404040
ad fffff907`babd4768 40404040`40404040 0x40404040`40404040
ae fffff907`babd4770 40404040`40404040 0x40404040`40404040
af fffff907`babd4778 40404040`40404040 0x40404040`40404040
b0 fffff907`babd4780 40404040`40404040 0x40404040`40404040
b1 fffff907`babd4788 40404040`40404040 0x40404040`40404040
b2 fffff907`babd4790 40404040`40404040 0x40404040`40404040
b3 fffff907`babd4798 40404040`40404040 0x40404040`40404040
b4 fffff907`babd47a0 40404040`40404040 0x40404040`40404040
b5 fffff907`babd47a8 40404040`40404040 0x40404040`40404040
b6 fffff907`babd47b0 40404040`40404040 0x40404040`40404040
b7 fffff907`babd47b8 40404040`40404040 0x40404040`40404040
b8 fffff907`babd47c0 40404040`40404040 0x40404040`40404040
b9 fffff907`babd47c8 40404040`40404040 0x40404040`40404040
ba fffff907`babd47d0 40404040`40404040 0x40404040`40404040
bb fffff907`babd47d8 40404040`40404040 0x40404040`40404040
bc fffff907`babd47e0 40404040`40404040 0x40404040`40404040
bd fffff907`babd47e8 40404040`40404040 0x40404040`40404040
be fffff907`babd47f0 40404040`40404040 0x40404040`40404040
bf fffff907`babd47f8 40404040`40404040 0x40404040`40404040
c0 fffff907`babd4800 40404040`40404040 0x40404040`40404040
c1 fffff907`babd4808 40404040`40404040 0x40404040`40404040
c2 fffff907`babd4810 40404040`40404040 0x40404040`40404040
c3 fffff907`babd4818 40404040`40404040 0x40404040`40404040
c4 fffff907`babd4820 40404040`40404040 0x40404040`40404040
c5 fffff907`babd4828 40404040`40404040 0x40404040`40404040
c6 fffff907`babd4830 40404040`40404040 0x40404040`40404040
c7 fffff907`babd4838 40404040`40404040 0x40404040`40404040
c8 fffff907`babd4840 40404040`40404040 0x40404040`40404040
c9 fffff907`babd4848 40404040`40404040 0x40404040`40404040
ca fffff907`babd4850 40404040`40404040 0x40404040`40404040
cb fffff907`babd4858 40404040`40404040 0x40404040`40404040
cc fffff907`babd4860 40404040`40404040 0x40404040`40404040
cd fffff907`babd4868 40404040`40404040 0x40404040`40404040
ce fffff907`babd4870 40404040`40404040 0x40404040`40404040
cf fffff907`babd4878 40404040`40404040 0x40404040`40404040
d0 fffff907`babd4880 40404040`40404040 0x40404040`40404040
d1 fffff907`babd4888 40404040`40404040 0x40404040`40404040
d2 fffff907`babd4890 40404040`40404040 0x40404040`40404040
d3 fffff907`babd4898 40404040`40404040 0x40404040`40404040
d4 fffff907`babd48a0 40404040`40404040 0x40404040`40404040
d5 fffff907`babd48a8 40404040`40404040 0x40404040`40404040
d6 fffff907`babd48b0 40404040`40404040 0x40404040`40404040
d7 fffff907`babd48b8 40404040`40404040 0x40404040`40404040
d8 fffff907`babd48c0 40404040`40404040 0x40404040`40404040
d9 fffff907`babd48c8 40404040`40404040 0x40404040`40404040
da fffff907`babd48d0 40404040`40404040 0x40404040`40404040
db fffff907`babd48d8 40404040`40404040 0x40404040`40404040
dc fffff907`babd48e0 40404040`40404040 0x40404040`40404040
dd fffff907`babd48e8 40404040`40404040 0x40404040`40404040
de fffff907`babd48f0 40404040`40404040 0x40404040`40404040
df fffff907`babd48f8 40404040`40404040 0x40404040`40404040
e0 fffff907`babd4900 40404040`40404040 0x40404040`40404040
e1 fffff907`babd4908 40404040`40404040 0x40404040`40404040
e2 fffff907`babd4910 40404040`40404040 0x40404040`40404040
e3 fffff907`babd4918 40404040`40404040 0x40404040`40404040
e4 fffff907`babd4920 40404040`40404040 0x40404040`40404040
e5 fffff907`babd4928 40404040`40404040 0x40404040`40404040
e6 fffff907`babd4930 40404040`40404040 0x40404040`40404040
e7 fffff907`babd4938 40404040`40404040 0x40404040`40404040
e8 fffff907`babd4940 40404040`40404040 0x40404040`40404040
e9 fffff907`babd4948 40404040`40404040 0x40404040`40404040
ea fffff907`babd4950 40404040`40404040 0x40404040`40404040
eb fffff907`babd4958 40404040`40404040 0x40404040`40404040
ec fffff907`babd4960 40404040`40404040 0x40404040`40404040
ed fffff907`babd4968 40404040`40404040 0x40404040`40404040
ee fffff907`babd4970 40404040`40404040 0x40404040`40404040
ef fffff907`babd4978 40404040`40404040 0x40404040`40404040
f0 fffff907`babd4980 40404040`40404040 0x40404040`40404040
f1 fffff907`babd4988 40404040`40404040 0x40404040`40404040
f2 fffff907`babd4990 40404040`40404040 0x40404040`40404040
f3 fffff907`babd4998 40404040`40404040 0x40404040`40404040
f4 fffff907`babd49a0 40404040`40404040 0x40404040`40404040
f5 fffff907`babd49a8 40404040`40404040 0x40404040`40404040
f6 fffff907`babd49b0 40404040`40404040 0x40404040`40404040
f7 fffff907`babd49b8 40404040`40404040 0x40404040`40404040
f8 fffff907`babd49c0 40404040`40404040 0x40404040`40404040
f9 fffff907`babd49c8 40404040`40404040 0x40404040`40404040
fa fffff907`babd49d0 40404040`40404040 0x40404040`40404040
fb fffff907`babd49d8 40404040`40404040 0x40404040`40404040
fc fffff907`babd49e0 40404040`40404040 0x40404040`40404040
fd fffff907`babd49e8 40404040`40404040 0x40404040`40404040
fe fffff907`babd49f0 40404040`40404040 0x40404040`40404040
ff fffff907`babd49f8 40404040`40404040 0x40404040`40404040

which I thought was very strange. Can you run a scan with your antivirus and Malwarebytes Free (the full scan)?


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