I have had my Imac for about 10 years or so and it has always been a problem to log-in. Always says I have wrong info. Over the years I have ended up using several different emails - I could pull my hair out as none work.
I have been trying to update my Firefox on my Imac but I get the message that my OS isn't supported or some such thing. But I can't update my OS (Sierra) even though I currently have a message on my Imac/Apple that I have a FREE UPGRADE. When I try to update it asks for my Apple ID none of which worked.
So tonight I finally located my username which I entered (having stated I forgot my password). So I entered my username and since it was (according to apple) using an email address I no longer have access to I chose to enter my security info which I successfully did. So then it told me I had to enter an alternative email address which I did - then I got the message that an email would be sent to the address and when it came I was to enter the code in the spaces provided. Well despite asking for an email with the code over 10 times I never got an email and it is all coming back to me this is what happened before and this is why my OS is outdated because I couldn't update and now I still can't so everything is screwed up - my Firefox, my OS all because of APPLE'S ONGOING PASSWORD CONUNDRUM.
How can I get this fixed? I can't download anything from Apple despite paying $1200 or so for this very frustrating computer.
I AM SO VERY FED UP. I went to Apple support but JOKE'S ON ME because I need my Apple ID to use the website I HATE APPLE COMPUTERS WITH MY ENTIRE BEING. I can't update OS, can't update Firefox, can't ask questions.
Edited by JayJax, 21 February 2018 - 08:50 PM.