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Computer BSOD won't reboot


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#1 BuddysDaD

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Posted 21 February 2018 - 10:04 AM

Hi,all, I got the dreaded BSOD and now the computer won't do anything. However the led on the power button does light up. On the BSOD before it went away I saw something about a missing kernel. Computer is / was running Windows 10. Does anyone have a possible solution for this problem? The computer was originally running Windows 7 Pro. I do have an installation disc for windows 7 that includes the pro version. If I can't get the windows 10 version going again could I reinstall windows 7 pro and use the original product key for this computer? Sorry for all the questions but I am at a loss. Thank you all.



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#2 jarlmaster47

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Posted 21 February 2018 - 10:15 AM

You could reinstall windows 7 and that's probably your best bet. Before you do that however, please give us specs on the computer. If it's a desktop, try removing the CMOS battery then putting it back in. This will reset your mobo to default settings and should allow you to boot successfully.



#3 null__

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Posted 21 February 2018 - 10:31 AM

If you upgraded Windows 10 while it was free, your 10 key should be in the Microsoft servers. Once the re-installation of 7 is done, you should be able to go to 10 for free.



#4 BuddysDaD

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Posted 21 February 2018 - 10:42 AM

If I opt to install windows 7 can I do this without removing the hard drive and formatting. I guess what I am asking is can I install 7 by just inserting the disc?



#5 iancatalan

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Posted 21 February 2018 - 10:50 AM

If I opt to install windows 7 can I do this without removing the hard drive and formatting. I guess what I am asking is can I install 7 by just inserting the disc?

if you have a partition or separate drive like Drive D, you can save your files in drive D and install your windows 7 in drive C.






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