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Can't access some external memory in Seagate partitions


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10 replies to this topic

#1 Geoffc

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Posted 19 February 2018 - 10:28 PM

My Seagate 2 TB external drive is split into three ~600GB partitions.  Over more than five years I’ve used it in different ways, but find now that I have access to less than half of it. Using a Samsung RV520 laptop with Intel Core i3, 2.1 GHz, 4 GB internal storage , running Windows 10.  I nominated this first (H:\) partition of the drive as a recovery resource and for months have had  a difficulty related to memory access.  Accompanying screen clips will help the reader.

According to Windows, I can only “see” 294 of the partition’s 585 GB capacity.  That’s probably why my repeatedly attempted System backup (partials deleted from the Treesize display) keeps failing, because it apparently has insufficient storage on H:/. 

After searching reports of similar problems, tried running windirstat, but that also only plots 292 GB on the 585 GB drive.  Also tried “unhiding” in Explorer, without effect.

Started to wonder if the problem is me, but no, Windows disk management finds 586 GB there.

It may be coincidental that the “missing” capacity is very close to half of the partition’s capacity. 

Can anybody suggest a course of study or action will enable me to “see” where the missing memory has “gone”?



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#2 Havachat

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Posted 20 February 2018 - 01:55 AM

Some info may help others assist you further.

 

What Backup Program are you using to save Data to the HDrive ?

If you select the Partition on Exploring and right click it and Select Properties , what Space is Used and what is Free ?

 

You can also goto ...... Control Panel / Administration Tools / Computer Management / Disk Management and take a snapshot { PRT SC } Key , and Open Paint and Paste the Shot.

Save as JPG and then add it in your next Post.

Use More Reply Options next to Post Tab , Choose File { Browse where you saved it } select it and then select Attach This File.

 

MINE:

 

 

Attached Files



#3 hamluis

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Posted 20 February 2018 - 04:02 PM

In additon...

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#4 Geoffc

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Posted 20 February 2018 - 08:53 PM

Included for Hamluis

Minitoolbox results:

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Geoff (administrator) on 21-02-2018 at 10:00:30
Running from "C:\Users\Geoff\Desktop\Loaded"
Microsoft Windows 10 Home  (X64)
Model: RV420/RV520/RV720/E3530/S3530/E3420/E3520 Manufacturer: SAMSUNG ELECTRONICS CO., LTD.

Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/18/2018 04:26:08 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: Geoff-PC)
Description: Package Microsoft.Windows.Photos_2018.18011.13110.0_x64__8wekyb3d8bbwe+App was terminated because it took too long to suspend.

Error: (02/18/2018 01:01:25 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: Geoff-PC)
Description: Package Microsoft.Windows.Cortana_1.9.6.16299_neutral_neutral_cw5n1h2txyewy+CortanaUI was terminated because it took too long to suspend.

Error: (02/16/2018 09:36:37 AM) (Source: Application Error) (User: )
Description: Faulting application name: explorer.exe, version: 10.0.16299.248, time stamp: 0x18ee648b
Faulting module name: UninstallExplorer.dll, version: 1.0.7.16, time stamp: 0x556c36ef
Exception code: 0xc000041d
Fault offset: 0x0000000000081b28
Faulting process id: 0x2ec8
Faulting application start time: 0xexplorer.exe0
Faulting application path: explorer.exe1
Faulting module path: explorer.exe2
Report Id: explorer.exe3
Faulting package full name: explorer.exe4
Faulting package-relative application ID: explorer.exe5

Error: (02/16/2018 07:21:54 AM) (Source: Bonjour Service) (User: )
Description: Local Hostname Geoff-PC.local already in use; will try Geoff-PC-2.local instead

Error: (02/16/2018 07:21:54 AM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: ProbeCount 0; will deregister    4 Geoff-PC.local. Addr 10.0.0.1

Error: (02/16/2018 07:21:53 AM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Received from 10.0.0.1:5353   16 Geoff-PC.local. AAAA 2001:8003:5946:E500:B065:39AC:A3DF:4D96

Error: (02/14/2018 08:24:36 PM) (Source: Application Hang) (User: )
Description: The program SearchUI.exe version 10.0.16299.248 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 237c
Start Time: 01d3a5754a14567f
Termination Time: 4294967295
Application Path: C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe
Report Id: a74b7d8b-df79-47de-9b33-0da2c7c4d2fc
Faulting package full name: Microsoft.Windows.Cortana_1.9.6.16299_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: CortanaUI

Error: (02/14/2018 08:24:12 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: Geoff-PC)
Description: Package Microsoft.Windows.Cortana_1.9.6.16299_neutral_neutral_cw5n1h2txyewy+CortanaUI was terminated because it took too long to suspend.

Error: (02/14/2018 08:13:29 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_stisvc, version: 10.0.16299.15, time stamp: 0x9c786b9a
Faulting module name: HPScanTRDrv_DJ2540.dll_unloaded, version: 30.0.1044.40289, time stamp: 0x50cdcb66
Exception code: 0xc0000005
Fault offset: 0x0000000000042bd6
Faulting process id: 0xebc
Faulting application start time: 0xsvchost.exe_stisvc0
Faulting application path: svchost.exe_stisvc1
Faulting module path: svchost.exe_stisvc2
Report Id: svchost.exe_stisvc3
Faulting package full name: svchost.exe_stisvc4
Faulting package-relative application ID: svchost.exe_stisvc5

Error: (02/14/2018 06:00:30 PM) (Source: Application Error) (User: )
Description: Faulting application name: explorer.exe, version: 10.0.16299.192, time stamp: 0x494a4408
Faulting module name: UninstallExplorer.dll, version: 1.0.7.16, time stamp: 0x556c36ef
Exception code: 0xc0000005
Fault offset: 0x0000000000007e09
Faulting process id: 0x4374
Faulting application start time: 0xexplorer.exe0
Faulting application path: explorer.exe1
Faulting module path: explorer.exe2
Report Id: explorer.exe3
Faulting package full name: explorer.exe4
Faulting package-relative application ID: explorer.exe5


System errors:
=============
Error: (02/18/2018 05:57:14 PM) (Source: DCOM) (User: Geoff-PC)
Description: {9E6E74C7-0E85-4D14-8851-7635E2C1C528}

Error: (02/18/2018 05:51:42 PM) (Source: DCOM) (User: Geoff-PC)
Description: {9E6E74C7-0E85-4D14-8851-7635E2C1C528}

Error: (02/18/2018 05:51:12 PM) (Source: DCOM) (User: Geoff-PC)
Description: {9E6E74C7-0E85-4D14-8851-7635E2C1C528}

Error: (02/18/2018 05:45:40 PM) (Source: DCOM) (User: Geoff-PC)
Description: {9E6E74C7-0E85-4D14-8851-7635E2C1C528}

Error: (02/18/2018 05:45:09 PM) (Source: DCOM) (User: Geoff-PC)
Description: {9E6E74C7-0E85-4D14-8851-7635E2C1C528}

Error: (02/18/2018 05:39:37 PM) (Source: DCOM) (User: Geoff-PC)
Description: {9E6E74C7-0E85-4D14-8851-7635E2C1C528}

Error: (02/18/2018 05:39:07 PM) (Source: DCOM) (User: Geoff-PC)
Description: {9E6E74C7-0E85-4D14-8851-7635E2C1C528}

Error: (02/18/2018 05:33:35 PM) (Source: DCOM) (User: Geoff-PC)
Description: {9E6E74C7-0E85-4D14-8851-7635E2C1C528}

Error: (02/18/2018 05:33:04 PM) (Source: DCOM) (User: Geoff-PC)
Description: {9E6E74C7-0E85-4D14-8851-7635E2C1C528}

Error: (02/18/2018 05:27:32 PM) (Source: DCOM) (User: Geoff-PC)
Description: {9E6E74C7-0E85-4D14-8851-7635E2C1C528}


Microsoft Office Sessions:
=========================

CodeIntegrity Errors:
===================================
  Date: 2018-02-21 09:53:50.500
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume2\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.

  Date: 2018-02-21 09:53:50.498
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume2\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.

  Date: 2018-02-21 09:46:23.667
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume2\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.

  Date: 2018-02-21 09:46:23.665
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume2\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.

  Date: 2018-02-21 09:41:14.822
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume2\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.

  Date: 2018-02-21 09:41:14.818
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume2\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.

  Date: 2018-02-21 09:35:53.275
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume2\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.

  Date: 2018-02-21 09:35:53.270
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume2\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.

  Date: 2018-02-21 09:35:11.019
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume2\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.

  Date: 2018-02-21 09:35:11.016
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume2\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.


=========================== Installed Programs ============================
„Windows Live Essentials“ (HKLM-x32\...\{19ADD3BF-C42B-47DC-81C6-5E9731B668C4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
„Windows Live Mail“ (HKLM-x32\...\{2720009D-9566-45A7-A370-0E6DAC313F3F}) (Version: 15.4.3502.0922 - „Microsoft Corporation“) Hidden
„Windows Live Messenger“ (HKLM-x32\...\{539A0CEA-17E4-4FE4-A5E8-EC5D40610A79}) (Version: 15.4.3502.0922 - „Microsoft Corporation“) Hidden
„Windows Live“ fotogalerija (HKLM-x32\...\{C877E454-FA36-409A-A00E-1240CEC61BBD}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.007.20033 - Adobe Systems Incorporated)
Adobe Flash Player 10 ActiveX (HKLM-x32\...\{FFB768E4-E427-4553-BC36-A11F5E62A94D}) (Version: 10.1.53.64 - Adobe Systems Incorporated)
Adobe Flash Player 28 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 28.0.0.161 - Adobe Systems Incorporated)
Adobe Flash Player 28 PPAPI (HKLM-x32\...\Adobe Flash Player PPAPI) (Version: 28.0.0.161 - Adobe Systems Incorporated)
Any Video Converter 5.8.5 (HKLM-x32\...\Any Video Converter_is1) (Version:  - Any-Video-Converter.com)
Any Video Converter 6.2.2 (HKLM-x32\...\Any Video Converter) (Version: 6.2.2 - Anvsoft)
Apple Application Support (32-bit) (HKLM-x32\...\{D4C80B0C-CF67-43A7-90C3-466853543B54}) (Version: 6.3 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{B2A2E8AF-BC48-4191-B2C4-3846A19835CA}) (Version: 6.3 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{AA7D90D2-2387-4FA5-A3AF-96811BE49BFD}) (Version: 11.0.5.14 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{19589375-5C58-4AFA-842F-8B34744CCEAD}) (Version: 2.5.0.1 - Apple Inc.)
Atheros Client Installation Program (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 9.0 - Atheros)
Audacity 2.1.2 (HKLM-x32\...\Audacity®_is1) (Version: 2.1.2 - Audacity Team)
Bing Bar (HKLM-x32\...\{3611CA6C-5FCA-4900-A329-6A118123CCFC}) (Version: 7.1.355.0 - Microsoft Corporation)
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
Broadcom 802.11 Network Adapter (HKLM\...\Broadcom 802.11 Network Adapter) (Version: 5.60.48.55 - Broadcom Corporation)
BurnAware Free 11.0 (HKLM-x32\...\BurnAware Free_is1) (Version:  - Burnaware)
calibre (HKLM-x32\...\{E82D98B9-8C5F-4B55-99B9-B1DA5DD7D3FF}) (Version: 2.70.0 - Kovid Goyal)
CamStudio version 2.7 (HKLM-x32\...\{04B83666-3A62-452B-85D3-70F8117F2329}_is1) (Version: 2.7 - CamStudio Open Source)
Cfont Pro v4 (HKLM-x32\...\Cfont Pro_is1) (Version:  - Veign, LLC)
ClipGrab 3.6.6 (HKLM-x32\...\{8A1033B0-EF33-4FB5-97A1-C47A7DCDD7E6}_is1) (Version:  - Philipp Schmieder Medien)
CyberLink Media Suite (HKLM-x32\...\InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}) (Version: 8.0.2227 - CyberLink Corp.)
CyberLink Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.3802 - CyberLink Corp.)
CyberLink PowerDirector (HKLM-x32\...\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 8.0.3306 - CyberLink Corp.)
CyberLink PowerDVD 10 (HKLM-x32\...\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.3806.02 - CyberLink Corp.)
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.1.3509 - CyberLink Corp.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Debut Video Capture Software (HKLM-x32\...\Debut) (Version: 4.08 - NCH Software)
EaseUS Todo Backup Home 9.2 (HKLM-x32\...\EaseUS Todo Backup_is1) (Version: 9.2 - CHENGDU YIWO Tech Development Co., Ltd)
ELAN Touchpad driver X64 15.7.9.2_WHQL (HKLM\...\Elantech) (Version: 15.7.9.2 - ELAN Microelectronic Corp.)
Everything 1.3.4.686 (x64) (HKLM\...\Everything) (Version:  - )
FFmpeg (Windows) for Audacity version 2.2.2 (HKLM-x32\...\{9C7E31E3-017F-434C-AC40-24431A354A1E}_is1) (Version: 2.2.2 - )
Font Runner 3 (64-bit) (HKLM\...\{4E8CC211-5FDC-4E41-81F3-A30214F587E4}) (Version: 3.2.4 - Crux Technologies, Inc.)
FontBase (HKCU\...\FontBase) (Version: 2.0.2 - Dominik Levitsky Studio)
Fotogalerija Windows Live (HKLM-x32\...\{E59969EA-3B5B-4B24-8B94-43842A7FBFE9}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Galeria de Fotografias do Windows Live (HKLM-x32\...\{0EC0B576-90F9-43C3-8FAD-A4902DF4B8F4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Galería fotográfica de Windows Live (HKLM-x32\...\{E85A4EFC-82F2-4CEE-8A8E-62FDAD353A66}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Galeria fotografii usługi Windows Live (HKLM-x32\...\{CB3F59BB-7858-41A1-A7EA-4B8A6FC7D431}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Galerie de photos Windows Live (HKLM-x32\...\{488F0347-C4A7-4374-91A7-30818BEDA710}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Galerie foto Windows Live (HKLM-x32\...\{CB66242D-12B1-4494-82D2-6F53A7E024A3}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 64.0.3282.167 - Google Inc.)
Google Earth Pro (HKLM\...\{D9EF644E-2FAE-493B-8180-5617CC774C4F}) (Version: 7.3.1.4507 - Google)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
HL-1110 series (HKLM-x32\...\{4F2442B7-A89E-42A4-8F0E-6937499855CA}) (Version: 1.0.1.0 - Brother Industries, Ltd.)
HP Deskjet 2540 series Basic Device Software (HKLM\...\{6A79CD11-0C1C-4E24-A8C6-46A02F680346}) (Version: 32.2.188.47710 - Hewlett-Packard Co.)
HP Deskjet 2540 series Help (HKLM-x32\...\{4539575D-C09D-4E71-B207-0F2D6BD74DA2}) (Version: 30.0.0 - Hewlett Packard)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.7702 - HP)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HPDiagnosticCoreDll (HKLM-x32\...\{9262B08F-E183-4FED-A2BD-23FF1A84EB79}) (Version: 1.0.15.0 - Hewlett Packard)
iCloud (HKLM\...\{694E3E02-E14A-4BB2-A970-CF7F017FD5CC}) (Version: 7.3.0.20 - Apple Inc.)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2266 - Intel Corporation)
Intel® PROSet/Wireless WiFi Software (HKLM\...\{1927E640-A2C6-4BA7-8F43-FFD2AE3DFCF3}) (Version: 14.0.2000 - Intel Corporation)
IObit Uninstaller (HKLM-x32\...\IObitUninstall) (Version: 7.0.2.49 - IObit)
IsoBuster 4.1 (HKLM-x32\...\IsoBuster_is1) (Version: 4.1 - Smart Projects)
iSpring Free Cam 8 (HKLM-x32\...\{9E6D2789-25C1-4884-ACAA-32F187F96410}) (Version: 8.3.15297 - iSpring Solutions Inc.)
iTunes (HKLM\...\{1D7D1271-5258-4F5A-B8C1-7176BF398782}) (Version: 12.7.3.46 - Apple Inc.)
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
LAME v3.99.3 (for Windows) (HKLM-x32\...\LAME_is1) (Version:  - )
MailStore Home 9.7.1.11637 (HKLM-x32\...\MailStore Home_universal1) (Version: 9.7.1.11637 - MailStore Software GmbH)
Malwarebytes version 3.3.1.2183 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.3.1.2183 - Malwarebytes)
Microsoft Filter Pack 2.0 (HKLM\...\{95140000-2000-0409-1000-0000000FF1CE}) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Home and Student 2007 (HKLM-x32\...\HOMESTUDENTR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.005.0107.0008 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50907.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6E8E85E8-CE4B-4FF5-91F7-04999C9FAE6A}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
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Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
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Movie Color Enhancer (HKLM-x32\...\{7F6F62F0-7884-4CFB-B86C-597A4A6D9C4D}) (Version: 1.0 - Samsung Electronics Co., Ltd.)
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Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 54.0.1 - Mozilla)
Mozilla Thunderbird 52.2.1 (x86 en-US) (HKLM-x32\...\Mozilla Thunderbird 52.2.1 (x86 en-US)) (Version: 52.2.1 - Mozilla)
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OLYMPUS Viewer 2 (HKLM-x32\...\{894A754D-8B40-4543-89B3-F30A49A8565A}) (Version: 1.2.1 - OLYMPUS IMAGING CORP.)
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Opera Stable 50.0.2762.67 (HKCU\...\Opera 50.0.2762.67) (Version: 50.0.2762.67 - Opera Software)
Poczta usługi Windows Live (HKLM-x32\...\{64376910-1860-4CEF-8B34-AA5D205FC5F1}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Podstawowe programy Windows Live (HKLM-x32\...\{7A9D47BA-6D50-4087-866F-0800D8B89383}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Pošta Windows Live (HKLM-x32\...\{7BA19818-F717-4DFB-BC11-FAF17B2B8AEE}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
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QuickTime (HKLM-x32\...\{08094E03-AFE4-4853-9D31-6D0743DF5328}) (Version: 7.1.6.200 - Apple Computer, Inc.)
Raccolta foto di Windows Live (HKLM-x32\...\{ED16B700-D91F-44B0-867C-7EB5253CA38D}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.40.126.2011 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7543 - Realtek Semiconductor Corp.)
Samsung AnyWeb Print (HKLM-x32\...\{318DBE01-1E6B-4243-84B0-210391FE789A}) (Version: 2.0.67.1 - Samsung Electronics Co., Ltd.)
Samsung Printer Live Update (HKLM-x32\...\Samsung Printer Live Update) (Version:  - Samsung Electronics Co., Ltd.)
Samsung Support Center (HKLM-x32\...\{F687E657-F636-44DF-8125-9FEEA2C362F5}) (Version: 1.1.24 - Samsung)
Samsung Universal Print Driver (HKLM-x32\...\Samsung Universal Print Driver) (Version: 2.02.05.00:27 - Samsung Electronics Co., Ltd.)
Samsung Universal Scan Driver (HKLM-x32\...\Samsung Universal Scan Driver) (Version: 1.2.5.0 - Samsung Electronics Co., Ltd.)
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User Guide (HKLM-x32\...\{BAE68339-B0F6-4D33-9554-5A3DB2DFF5DA}) (Version: 1.0 - )
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.6 - VideoLAN)
VSDC Free Audio Converter version 1.6.4.345 (HKLM-x32\...\VSDC Free Audio Converter_is1) (Version: 1.6.4.345 - Flash-Integro LLC)
WIDCOMM Bluetooth Software (HKLM\...\{436E0B79-2CFB-4E5F-9380-E17C1B25D0C5}) (Version: 6.3.0.7900 - Broadcom Corporation)
WinDirStat 1.1.2 (HKCU\...\WinDirStat) (Version:  - )
Windows Driver Package - OLYMPUS IMAGING CORP. Camera Communication Driver Package (09/09/2009 1.0.0.0) (HKLM\...\2C1C2F29FADF39F533CEEE67B90F07A5306A4BDB) (Version: 09/09/2009 1.0.0.0 - OLYMPUS IMAGING CORP.)
Windows Live 程式集 (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)
Wondershare Filmora(Build 7.8.9) (HKLM-x32\...\Wondershare Filmora_is1) (Version:  - Wondershare Software)
Wondershare Helper Compact 2.5.2 (HKLM-x32\...\{5363CE84-5F09-48A1-8B6C-6BB590FFEDF2}_is1) (Version: 2.5.2 - Wondershare)
Συλλογή φωτογραφιών του Windows Live (HKLM-x32\...\{C00C2A91-6CB3-483F-80B3-2958E29468F1}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Основные компоненты Windows Live (HKLM-x32\...\{E83DC314-C926-4214-AD58-147691D6FE9F}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Почта Windows Live (HKLM-x32\...\{B63F0CE3-CCD0-490A-9A9C-E1A3B3A17137}) (Version: 15.4.3502.0922 - Корпорация Майкрософт) Hidden
Фотоальбом Windows Live (HKLM-x32\...\{77F69CA1-E53D-4D77-8BA3-FA07606CC851}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Фотогалерия на Windows Live (HKLM-x32\...\{4444F27C-B1A8-464E-9486-4C37BAB39A09}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
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بريد Windows Live (HKLM-x32\...\{0A4C4B29-5A9D-4910-A13C-B920D5758744}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
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========================= Memory info: ===================================
Percentage of memory in use: 73%
Total physical RAM: 4009.54 MB
Available physical RAM: 1044.67 MB
Total Virtual: 8105.54 MB
Available Virtual: 3802.38 MB

========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:347 GB) (Free:156.47 GB) NTFS
2 Drive d: () (Fixed) (Total:98.47 GB) (Free:19.48 GB) NTFS
4 Drive h: (Seagate1) (Fixed) (Total:585.93 GB) (Free:291.89 GB) NTFS
5 Drive i: (Seagate2) (Fixed) (Total:572.26 GB) (Free:208.05 GB) NTFS
6 Drive j: (Seagate3) (Fixed) (Total:607.17 GB) (Free:22.85 GB) NTFS

========================= Users: ========================================
User accounts for \\GEOFF-PC

Administrator            DefaultAccount           Geoff                    
Guest                    WDAGUtilityAccount       


**** End of log ****
 

 

Link to Speccy report:  http://speccy.piriform.com/results/FBXNhmGb2ocdEiCMMGIkWHB

 

Included for Havachat:

Current backup program is EaseUS TODO Home

Win Explorer lists my H:\ drive with 294 GB used, 291 GB free.

Much of this data was attached in 2 pages to original approach as .jpgs on 2 pages MS WORD, but didn't make it into print.  I'm sorry for that malfunction.


Edited by hamluis, 21 February 2018 - 04:29 PM.


#5 Havachat

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Posted 21 February 2018 - 02:22 AM

Hamluis can report on the MiniToolBox Results ...

 

From what i see , if you are Backing Up C:\ Drive with Easus to the H:\ Drive , there is sufficent Space to accomadate.

Maybe check the Settings ? as to what is selected to Backup to the H:\Drive , normally a warning will say prior to starting - Insuffient Space to complete Task.



#6 hamluis

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Posted 21 February 2018 - 04:35 PM

I see nothing wrong with those partitions.

 

A hard drive...has one or more partitions.

 

Within each partition...so much space is used...and so much space remains unused.  The unused portion of a partition is called...free space.  That's just another way of saying that the user has that much space available for further storing files on that partition.

 

There is no correlation between "memory" and "hard drives".

 

In Windows...anytime you see anything lableled "unused"...that's a good thing or at least not harmful at all.

 

Louis

 

Google Is Your Friend


Edited by hamluis, 21 February 2018 - 04:36 PM.


#7 Geoffc

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Posted 22 February 2018 - 04:07 AM

I've respected your contributions here for years, but with deep respect, I don't see progress - yet.  This is partly because my first screen clips did not transmit, and now I try again. The clip shortseg tells me that apps like TODO cannot access the memory that Win 10 sees.  I can't find out why.

 

Looking closer at the TODO failure report Wantmore, I wonder if the TODO system backup is really demanding 347 GB to store the SYSTEM content of my C:\ drive which is 187 of a total 346 GB.  Do I just need to re-re-re-read the TODO rulebook?

 

Geoff.

Attached Files



#8 Geoffc

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Posted 25 February 2018 - 12:35 AM

Because of travel commitments last few days, I've had time to read history, am appalled by my illegible attachments and will try again.  My issue looks now like an EaseUS definition misunderstood.

Rounding some numbers: I want a System backup of my C:| drive, 350 GB of which 210 is used, 140 for this User.

Using H:\, 585 GB with 350 GB spare, the process fails (after ~8 hrs) for lack of space.

Looks like a System backup in EaseUS is all of C:\, block for block, including spare space.

I expected it would require much less.

Hey Havachat, Carna Blues!, they omitted that standard warning you mentioned, and that's cost me DAYS over the last six months.

EaseUS support and documentation for Free is limited (of course)  and I can't find a way to verify this analysis, so I'll just have to try some alternatives for system recovery.

p.s. Still insecure that my attached (.docx disallowed, .pdf no sign of inclusion) will reach you.


Edited by Geoffc, 25 February 2018 - 12:40 AM.


#9 Havachat

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Posted 25 February 2018 - 01:06 AM

Geoffc:

 

Couldnt read the 2nd Image , but the first Image from Easus Prog Display shows C:\ Drive size as 347.10 Gig { so i presume of the 600Gig Partition }.

And the target - H:\ drive only has 291.88 Gig Free , so your 56G short of the mark.

 

I would check the H drive anyway and see if you can delete anything not needed , or any past Backups eg oldest.

 

If you have a Spare 500G { empty } drive laying around , then try backing up to that and see what the Backup size is after , this will be a sort of test.

 

Hopefully you can Post the second Images again and seperatly , to look at those also.



#10 DavisMcCarn

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Posted 27 February 2018 - 12:54 PM

First, it looks like you have set TODO backup to create an IMAGE of the C drive which will need all of the 347 GB on the destination drive.  That's what an image is, a complete copy of every sector even if it is not used.  Along with that, we may have differences in filesystems.  NTFS, by default uses 4096 byte clusters.  Fat32 would use 64 kilobyte clucters for the sizes you have posted.  That means that a notepad file with HI in it would use 4096 bytes on NTFS; but 65,535 bytes on FAT 32.

Have you tried doing the image to another drive letter with more free space?


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#11 Geoffc

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Posted 28 February 2018 - 07:36 PM

Thanks for your image contribution, Davis, and It's the only sense I can make of messages onscreen so far.  Backup setup doesn't mention"Image", but later analysis seems to assume it's an image. 

Later developments change everything, however.  A test yesterday failed because I do not have permission, and today the external backup drive cannot be connected.  I may have been dealing with a failing drive for weeks, need to resolve that as a first priority.

Thanks all three for your guidance.  This query must be suspended.






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