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computer does not recognize mouse and keyboard


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14 replies to this topic

#1 nuni229

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Posted 19 February 2018 - 03:38 PM

Hello! i know that this question was probably asked many times but i could not find a solution that fixed my problem, but i think this forum's community might be helpful.

The issue is that if i connect a mouse and a keyboard do my computer, they won't work. My laptopt is HP ProBook 450 G3.

I noticed that there are yellow triangles near the devices in the device manager, sometimes it shows 2 times the keyboard(i dunno why). In addition, sometimes the keyboard work and sometimes not. I tried to update my BIOS to the latest version,install drivers from iObit pro and it did not seem to work. I need to point that if i connect a USB to my computer and than restart it, before the troubleshoot screen there's an option to select the keyboard input language, and in that screen my mouse works perfectly fine. Another thing, i tried to go to the device manager and press uninstall on the mouse&keyboard but it kept refreshing and show them again as if uninstalling did not do a thing. Also, when i connect the mouse the red light from below(that shows if its connected) is active tho in the keyboard its not(the num lock indicator for example). I tried to run a safe mode(without disconnecting the mouse and keyboard all the way through) without success. troubleshooter in the settings after i launched windows recognized the problem but did not succeed in finding a solution. I also hear from time to time the sound of a disconnection(when you remove a cable from a usb port for example, like tananan). Tried in other forums without getting an aswer.

Thanks for anyone who tried to help,and have a good day.



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#2 hamluis

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Posted 19 February 2018 - 04:13 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#3 nuni229

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Posted 19 February 2018 - 04:21 PM


 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by bgo272 (administrator) on 19-02-2018 at 23:17:10
Running from "C:\Noam\Random"
‏‏Microsoft Windows 10 Pro Education  (X64)
Model: HP ProBook 450 G3 Manufacturer: HP
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (02/19/2018 09:40:11 PM) (Source: SecurityCenter) (User: )
Description: Error while updating  status to SECURITY_PRODUCT_STATE_OFF.
 
Error: (02/19/2018 06:14:22 PM) (Source: ESENT) (User: )
Description: taskhostw (3528,R,0) WebCacheLocal: Error -1811 (0xfffff8ed) occurred while opening logfile C:\Users\magshimim\AppData\Local\Microsoft\Windows\WebCache\V0100030.log.
 
Error: (02/19/2018 05:55:19 PM) (Source: Perflib) (User: )
Description: WmiApRplC:\WINDOWS\system32\wbem\wmiaprpl.dll8
 
Error: (02/19/2018 05:55:19 PM) (Source: PerfNet) (User: )
Description: 
 
Error: (02/19/2018 05:55:19 PM) (Source: Perflib) (User: )
Description: MSDTCC:\WINDOWS\system32\msdtcuiu.DLL8
 
Error: (02/19/2018 05:55:19 PM) (Source: Perflib) (User: )
Description: LsaC:\Windows\System32\Secur32.dll8
 
Error: (02/19/2018 05:55:19 PM) (Source: Perflib) (User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 
Error: (02/19/2018 05:54:47 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: ‏‏Cryptographic Services נכשל בעת עיבוד קריאת OnIdentity()‎ באובייקט System Writer.‏
Details: AddWin32ServiceFiles: Unable to back up image of service Conexant UIU Service since QueryServiceConfig API failed
System Error: The system cannot find the file specified.
 
Error: (02/19/2018 01:24:33 PM) (Source: Application Error) (User: )
Description: ‏‏שם יישום שחלות בו תקלות: ConsoleApplication12.exe, גירסה: 1.0.0.0, חותמת זמן: 0x5a8ab3e6
שם מודול שחלות בו תקלות: KERNELBASE.dll, גירסה: 10.0.16299.248, חותמת זמן: 0x13ae3814
קוד חריגה: 0xe0434352
היסט תקלה: 0x001008c2
מזהה תהליך שחלות בו תקלות: 0x3424
שעת ההפעלה של היישום שחלות בו תקלות: 0xConsoleApplication12.exe0
נתיב היישום שחלות בו תקלות: ConsoleApplication12.exe1
נתיב המודול שחלות בו תקלות: ConsoleApplication12.exe2
מזהה דוח: ConsoleApplication12.exe3
שם מלא של החבילה שחלות בה תקלות: ConsoleApplication12.exe4
מזהה יישום יחסי לחבילה שחלות בה תקלות: ConsoleApplication12.exe5
 
Error: (02/19/2018 01:24:33 PM) (Source: .NET Runtime) (User: )
Description: יישום: ConsoleApplication12.exe
גירסת Framework: v4.0.30319
תיאור: התהליך הסתיים עקב חריגה לא מטופלת.
פרטי חריגה: System.FormatException
   ב- System.Char.Parse(System.String)
   ב- ConsoleApplication8.Program.Main(System.String[])
 
 
System errors:
=============
Error: (02/19/2018 09:50:12 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (02/19/2018 08:42:39 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (02/19/2018 08:37:15 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (02/19/2018 08:27:51 PM) (Source: DCOM) (User: NOAMS-COMPUTER)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NOAMS-COMPUTERbgo272S-1-5-21-4087939991-3745193598-962277599-1001LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (02/19/2018 08:27:40 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (02/19/2018 08:27:40 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (02/19/2018 08:26:42 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: 1084dpsUnavailable{DDCFD26B-FEED-44CD-B71D-79487D2E5E5A}
 
Error: (02/19/2018 08:26:42 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: 1084dpsUnavailable{DDCFD26B-FEED-44CD-B71D-79487D2E5E5A}
 
Error: (02/19/2018 08:26:24 PM) (Source: DCOM) (User: NOAMS-COMPUTER)
Description: 1084ShellHWDetectionUnavailable{DD522ACC-F821-461A-A407-50B198B896DC}
 
Error: (02/19/2018 08:26:03 PM) (Source: DCOM) (User: NOAMS-COMPUTER)
Description: 1084ShellHWDetectionUnavailable{DD522ACC-F821-461A-A407-50B198B896DC}
 
 
Microsoft Office Sessions:
=========================
Error: (02/19/2018 09:40:11 PM) (Source: SecurityCenter)(User: )
Description: SECURITY_PRODUCT_STATE_OFF
 
Error: (02/19/2018 06:14:22 PM) (Source: ESENT)(User: )
Description: taskhostw3528,R,0WebCacheLocal: C:\Users\magshimim\AppData\Local\Microsoft\Windows\WebCache\V0100030.log-1811 (0xfffff8ed)
 
Error: (02/19/2018 05:55:19 PM) (Source: Perflib)(User: )
Description: WmiApRplC:\WINDOWS\system32\wbem\wmiaprpl.dll8
 
Error: (02/19/2018 05:55:19 PM) (Source: PerfNet)(User: )
Description: 
 
Error: (02/19/2018 05:55:19 PM) (Source: Perflib)(User: )
Description: MSDTCC:\WINDOWS\system32\msdtcuiu.DLL8
 
Error: (02/19/2018 05:55:19 PM) (Source: Perflib)(User: )
Description: LsaC:\Windows\System32\Secur32.dll8
 
Error: (02/19/2018 05:55:19 PM) (Source: Perflib)(User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 
Error: (02/19/2018 05:54:47 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:AddWin32ServiceFiles: Unable to back up image of service Conexant UIU Service since Quer yServiceConfig API failed
System Error: The system cannot find the file specified.
 
Error: (02/19/2018 01:24:33 PM) (Source: Application Error)(User: )
Description: ConsoleApplication12.exe1.0.0.05a8ab3e6KERNELBASE.dll10.0.16299.24813ae3814e0434352 001008c2342401d3a97430c9e0d2c:\users\magshimim\documents\visual studio 2013\Projects\ConsoleApplication12\ConsoleApplication12\bin\Debug\ConsoleApplication12.exeC:\WINDOWS\System32\KERNELBASE.dll5070690f-4007-4b8f-955d-70ef505812bd
 
Error: (02/19/2018 01:24:33 PM) (Source: .NET Runtime)(User: )
Description: יישום: ConsoleApplication12.exe
גירסת Framework: v4.0.30319
תיאור: התהליך הסתיים עקב חריגה לא מטופלת.
פרטי חריגה: System.FormatException
   ב- System.Char.Parse(System.String)
   ב- ConsoleApplication8.Program.Main(System.String[])
 
 
CodeIntegrity Errors:
===================================
  Date: 2018-02-17 13:10:36.829
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume2\Program Files (x86)\PingPlotter 5\System.ValueTuple.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2018-02-17 13:10:36.757
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume2\Program Files (x86)\PingPlotter 5\System.ValueTuple.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2018-02-13 18:45:39.111
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume2\Program Files (x86)\PingPlotter 5\System.ValueTuple.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2018-02-13 18:45:39.051
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume2\Program Files (x86)\PingPlotter 5\System.ValueTuple.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2018-02-12 21:27:24.714
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\FlightSettings.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2018-02-12 21:27:24.310
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\dbgeng.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2018-02-12 21:27:24.295
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\aepic.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2018-02-12 21:27:24.270
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\aepic.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2018-02-12 01:05:23.419
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume2\Program Files (x86)\PingPlotter 5\System.ValueTuple.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2018-02-12 01:05:23.351
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume2\Program Files (x86)\PingPlotter 5\System.ValueTuple.dll that did not meet the Microsoft signing level requirements.
 
 
=========================== Installed Programs ============================
µTorrent (HKCU\...\uTorrent) (Version: 3.5.1.44332 - BitTorrent Inc.)
7-Zip 16.04 (x64) (HKLM\...\7-Zip) (Version: 16.04 - Igor Pavlov)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 18.009.20050 - Adobe Systems Incorporated)
Adobe Flash Player 28 PPAPI (HKLM-x32\...\Adobe Flash Player PPAPI) (Version: 28.0.0.161 - Adobe Systems Incorporated)
Adobe Photoshop CS6 (HKLM-x32\...\Adobe Photoshop CS6) (Version: 13.0.0.0 - © The Computer Guy Tony)
Advanced SystemCare 11 (HKLM-x32\...\Advanced SystemCare_is1) (Version: 11.1.0 - IObit)
AIDA64 Extreme v5.95 (HKLM-x32\...\AIDA64 Extreme_is1) (Version: 5.95 - FinalWire Ltd.)
Amnesia - The Dark Descent  (HKLM-x32\...\{54B7A3C7-0940-4C16-A509-FC3C3758D22A}_is1) (Version: 1.3.1 - Frictional Games)
Avast Free Antivirus (HKLM-x32\...\Avast Antivirus) (Version: 18.1.2326 - AVAST Software)
Avira (HKLM-x32\...\{0d7485e0-9bee-4f51-be99-b5ed9e4c3cad}) (Version: 1.2.105.36322 - Avira Operations GmbH & Co. KG)
Avira (HKLM-x32\...\{1EC8A200-307B-4964-A67D-6E10088C1CE1}) (Version: 1.2.105.36322 - Avira Operations GmbH & Co. KG) Hidden
Behaviors SDK (Windows Phone) for Visual Studio 2013 (HKLM-x32\...\{594DB57D-58D1-4AA3-AE6C-BF99484F52F8}) (Version: 12.0.50716.0 - Microsoft Corporation) Hidden
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Binary Domain (HKLM\...\Steam App 203750) (Version:  - Devil's Details)
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CCleaner (HKLM\...\CCleaner) (Version: 5.39 - Piriform)
Cisco Packet Tracer 6.0.1 (HKLM-x32\...\Cisco Packet Tracer 6.0.1_is1) (Version:  - Cisco Systems, Inc.)
ClickOnce Bootstrapper Package for Microsoft .NET Framework (HKLM-x32\...\{E598B692-764A-413C-8530-59163D6B4AE3}) (Version: 4.6.01590 - Microsoft Corporation) Hidden
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Dashlane (HKCU\...\Dashlane) (Version: 4.6.8.26847 - Dashlane, Inc.)
Dauntless (HKLM\...\{03AFDFA7-7A23-41B1-AAC2-3898591127D3}) (Version: 1.00.0000 - Phoenix Labs)
Discord (HKCU\...\Discord) (Version: 0.0.300 - Discord Inc.)
Driver Booster 5 (HKLM-x32\...\Driver Booster_is1) (Version: 5.2.0 - IObit)
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emu8086 microprocessor emulator (HKLM-x32\...\emu8086 microprocessor emulator_is1) (Version:  - emu8086)
Entity Framework 6.1.3 Tools  for Visual Studio 2013 (HKLM-x32\...\{D5170452-84D1-4725-AD9C-F9ECFD0A9E9F}) (Version: 12.0.40302.0 - Microsoft Corporation)
Epic Games Launcher Prerequisites (x64) (HKLM\...\{66C5838F-B854-4A55-89E6-A6138747A4DF}) (Version: 1.0.0.0 - Epic Games, Inc.) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 64.0.3282.167 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
Hex Workshop v6.8 (HKLM\...\{A36AC685-4435-4C16-861F-221231DE165D}) (Version: 6.8.0.5419 - BreakPoint Software)
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HP Support Assistant (HKLM-x32\...\{4AAC4B07-77EF-4BCF-88DC-D24E4DE683E8}) (Version: 8.5.37.19 - HP Inc.)
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IObit Malware Fighter 5 (HKLM-x32\...\IObit Malware Fighter_is1) (Version: 5.4 - IObit)
IObit Uninstaller (HKLM-x32\...\IObitUninstall) (Version: 7.2.0.11 - IObit)
IrfanView 4.44 (32-bit) (HKLM-x32\...\IrfanView) (Version: 4.44 - Irfan Skiljan)
Java 8 Update 151 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180151F0}) (Version: 8.0.1510.12 - Oracle Corporation)
Java 8 Update 162 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180162F0}) (Version: 8.0.1620.12 - Oracle Corporation)
Java SE Development Kit 8 Update 131 (64-bit) (HKLM\...\{64A3A4F4-B792-11D6-A78A-00B0D0180131}) (Version: 8.0.1310.11 - Oracle Corporation)
JetBrains PyCharm Edu 3.5.1 (HKLM-x32\...\PyCharm Edu 3.5.1) (Version: 163.15268 - JetBrains s.r.o.)
Kaspersky Anti-Virus (HKLM-x32\...\{5AAE61FF-858E-453E-B8F3-944618149975}) (Version: 18.0.0.405 - Kaspersky Lab) Hidden
Kaspersky Internet Security (HKLM-x32\...\InstallWIX_{5AAE61FF-858E-453E-B8F3-944618149975}) (Version: 18.0.0.405 - Kaspersky Lab)
Kaspersky Secure Connection (HKLM-x32\...\{F33C0717-8E04-4EB5-90C8-47221287DB4F}) (Version: 18.0.0.405 - Kaspersky Lab) Hidden
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League of Legends (HKLM-x32\...\League of Legends 1.0) (Version: 1.0 - Riot Games, Inc)
LIMBO (HKCU\...\Limbo) (Version:  - )
Microsoft .NET Framework 4.5 Multi-Targeting Pack (HKLM-x32\...\{56E962F0-4FB0-3C67-88DB-9EAA6EEFC493}) (Version: 4.5.50710 - Microsoft Corporation)
Microsoft .NET Framework 4.5 SDK (HKLM-x32\...\{4AE57014-05C4-4864-A13D-86517A7E1BA4}) (Version: 4.5.50710 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 Multi-Targeting Pack (ENU) (HKLM-x32\...\{D3517C62-68A5-37CF-92F7-93C029A89681}) (Version: 4.5.50932 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 Multi-Targeting Pack (HKLM-x32\...\{6A0C6700-EA93-372C-8871-DCCF13D160A4}) (Version: 4.5.50932 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 SDK (HKLM-x32\...\{19A5926D-66E1-46FC-854D-163AA10A52D3}) (Version: 4.5.51641 - Microsoft Corporation)
Microsoft Help Viewer 2.1 (HKLM-x32\...\Microsoft Help Viewer 2.1) (Version: 2.1.21005 - Microsoft Corporation)
Microsoft Office Professional Plus 2016 (HKLM\...\Office16.PROPLUS) (Version: 16.0.4266.1001 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.7294.0108 - Microsoft Corporation)
Microsoft SQL Server 2012 Command Line Utilities  (HKLM\...\{58FED865-4F13-408D-A5BF-996019C4B936}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Data-Tier App Framework  (HKLM-x32\...\{1B876496-B3A2-4D22-9B12-B608A3FD4B8B}) (Version: 11.1.2902.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Data-Tier App Framework  (x64) (HKLM\...\{A6BA243E-85A3-4635-A269-32949C98AC7F}) (Version: 11.1.2902.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Express LocalDB  (HKLM\...\{6C026A91-640F-4A23-8B68-05D589CC6F18}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Management Objects  (HKLM-x32\...\{2F7DBBE6-8EBC-495C-9041-46A772F4E311}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Management Objects  (x64) (HKLM\...\{43A5C316-9521-49C3-B9B6-FCE5E1005DF0}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Native Client  (HKLM\...\{D411E9C9-CE62-4DBF-9D92-4CB22B750ED5}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Transact-SQL ScriptDom  (HKLM\...\{54C5041B-0E91-4E92-8417-AAA12493C790}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 T-SQL Language Service  (HKLM-x32\...\{04DD7AF4-A6D3-4E30-9BB9-3B3670719234}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2014 Express LocalDB  (HKLM\...\{AB8DE9BA-19E1-446A-BCFA-6B3DA9751E21}) (Version: 12.0.2000.8 - Microsoft Corporation)
Microsoft SQL Server 2014 Management Objects  (HKLM-x32\...\{2774595F-BC2A-4B12-A25B-0C37A37049B0}) (Version: 12.0.2000.8 - Microsoft Corporation)
Microsoft SQL Server 2014 Management Objects  (x64) (HKLM\...\{1F9EB3B6-AED7-4AA7-B8F1-8E314B74B2A5}) (Version: 12.0.2000.8 - Microsoft Corporation)
Microsoft SQL Server 2014 Transact-SQL ScriptDom  (HKLM\...\{020CDFE0-C127-4047-B571-37C82396B662}) (Version: 12.0.2000.8 - Microsoft Corporation)
Microsoft SQL Server 2014 T-SQL Language Service  (HKLM-x32\...\{47D08E7A-92A1-489B-B0BF-415516497BCE}) (Version: 12.0.2000.8 - Microsoft Corporation)
Microsoft SQL Server Compact 4.0 SP1 x64 ENU (HKLM\...\{78909610-D229-459C-A936-25D92283D3FD}) (Version: 4.0.8876.1 - Microsoft Corporation)
Microsoft SQL Server Data Tools - enu (12.0.41012.0) (HKLM-x32\...\{AC8E0CF4-42A1-4151-B684-97CF6FD726CF}) (Version: 12.0.41012.0 - Microsoft Corporation)
Microsoft SQL Server Data Tools Build Utilities - enu (12.0.30919.1) (HKLM-x32\...\{6781FF9B-E87D-4A03-9373-A55A288B83FA}) (Version: 12.0.30919.1 - Microsoft Corporation)
Microsoft System CLR Types for SQL Server 2012 (HKLM-x32\...\{070C38AC-05CE-43DF-9A20-141332F6AB2B}) (Version: 11.1.3366.16 - Microsoft Corporation)
Microsoft System CLR Types for SQL Server 2012 (x64) (HKLM\...\{05FF8209-C4F1-4C77-BC28-791653156D20}) (Version: 11.1.3366.16 - Microsoft Corporation)
Microsoft System CLR Types for SQL Server 2014 (HKLM\...\{8C06D6DB-A391-4686-B050-99CC522A7843}) (Version: 12.0.2000.8 - Microsoft Corporation)
Microsoft System CLR Types for SQL Server 2014 (HKLM-x32\...\{4AEB505C-95E1-4964-9B64-8D27F3186D30}) (Version: 12.0.2000.8 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40660 (HKLM-x32\...\{ef6b00ec-13e1-4c25-9064-b2f383cb8412}) (Version: 12.0.40660.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40660 (HKLM-x32\...\{61087a79-ac85-455c-934d-1fa22cc64f36}) (Version: 12.0.40660.0 - Microsoft Corporation)
Microsoft Visual C++ 2017 Redistributable (x64) - 14.11.25325 (HKLM-x32\...\{6c6356fe-cbfa-4944-9bed-a9e99f45cb7a}) (Version: 14.11.25325.0 - Microsoft Corporation)
Microsoft Visual C++ 2017 Redistributable (x86) - 14.11.25325 (HKLM-x32\...\{404c9c27-8377-4fd1-b607-7ca635db4e49}) (Version: 14.11.25325.0 - Microsoft Corporation)
Microsoft Visual Studio 2017 (HKLM\...\{6F320B93-EE3C-4826-85E0-ADF79F8D4C61}) (Version: 1.12.111.1002 - Microsoft Corporation)
Microsoft Visual Studio Express 2013 for Windows Desktop - ENU with Update 5 (HKLM-x32\...\{9be17f19-c737-431d-b922-66cbd4e685f2}) (Version: 12.0.40629.0 - Microsoft Corporation)
Middle-earth™: Shadow of Mordor™ (HKLM\...\Steam App 241930) (Version:  - Monolith Productions)
MinGW 5.1.6 (HKLM-x32\...\MinGW) (Version: 5.1.6 - MinGW)
Movie Maker (HKLM-x32\...\{38F03569-A636-4CF3-BDDE-032C8C251304}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{DD67BE4B-7E62-4215-AFA3-F123A800A389}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
MSI Afterburner 4.4.2 (HKLM-x32\...\Afterburner) (Version: 4.4.2 - MSI Co., LTD)
MTPuTTY 1.6 beta (HKLM-x32\...\MTPuTTY_is1) (Version: 1.6 - TTYPlus)
Nmap 7.40 (HKLM-x32\...\Nmap) (Version: 7.40 - )
Norton Security (HKLM-x32\...\NGC) (Version: 22.12.0.104 - Symantec Corporation)
Notepad++ (32-bit x86) (HKLM-x32\...\Notepad++) (Version: 7.5.4 - Notepad++ Team)
Npcap 0.78 r5 (HKLM-x32\...\NpcapInst) (Version: 0.78 r5 - Nmap Project)
OpenAL (HKLM-x32\...\OpenAL) (Version:  - )
Opera Stable 50.0.2762.58 (HKCU\...\Opera 50.0.2762.58) (Version: 50.0.2762.58 - Opera Software)
Outils de vérification linguistique 2016 de Microsoft Office - Français (HKLM\...\{90160000-001F-040C-1000-0000000FF1CE}) (Version: 16.0.4266.1001 - Microsoft Corporation) Hidden
PingPlotter 5 (HKLM-x32\...\{9A12DF8A-9CF6-4815-B8A4-867E6B066D4E}) (Version: 5.5.7.3827 - Pingman Tools, LLC) Hidden
PingPlotter 5 (HKLM-x32\...\PingPlotter 5 5.5.7.3827) (Version: 5.5.7.3827 - Pingman Tools, LLC)
PlayVIG (HKLM-x32\...\{6C7CAF7C-51B1-40C0-BD84-9B7445BFE015}) (Version: 103.3.8.9 - PlayVIG)
PowerShellIntegration.Notifications (HKLM-x32\...\{0B48F5AE-6A17-49C1-8C65-81C6F74E6CF2}) (Version: 2.6.0.0 - Microsoft Corporation) Hidden
Prerequisites for SSDT  (HKLM-x32\...\{21373064-AD95-48DB-A32E-0D9E08EF7355}) (Version: 12.0.2000.8 - Microsoft Corporation)
Prerequisites for SSDT  (HKLM-x32\...\{35C1D9D6-87C0-46A3-B1B4-EDBCC063221C}) (Version: 11.1.3000.0 - Microsoft Corporation)
PrivateTunnel (HKLM-x32\...\PrivateTunnel) (Version: 2.8.4.0 - OpenVPN Technologies)
PuTTY release 0.69 (64-bit) (HKLM\...\{5FE84905-DAF1-4319-82B2-D60BCA095BCE}) (Version: 0.69.0.0 - Simon Tatham)
Python 2.7.13 (64-bit) (HKLM\...\{4A656C6C-D24A-473F-9747-3A8D00907A04}) (Version: 2.7.13150 - Python Software Foundation)
Python 2.7.8 (HKLM-x32\...\{61121B12-88BD-4261-A6EE-AB32610A56DD}) (Version: 2.7.8150 - Python Software Foundation)
Python 3.6.1 (64-bit) (HKCU\...\{5984d629-979e-4439-b893-accde1a00a68}) (Version: 3.6.1150.0 - Python Software Foundation)
Python 3.6.1 Add to Path (64-bit) (HKLM\...\{079FEF6F-9E83-4694-897D-69C30389B772}) (Version: 3.6.1150.0 - Python Software Foundation) Hidden
Python 3.6.1 Core Interpreter (64-bit) (HKLM\...\{27133190-078A-4A46-81B0-FF476EAEBF2A}) (Version: 3.6.1150.0 - Python Software Foundation) Hidden
Python 3.6.1 Development Libraries (64-bit) (HKLM\...\{953B4007-8312-48CA-817E-29B43988EB35}) (Version: 3.6.1150.0 - Python Software Foundation) Hidden
Python 3.6.1 Documentation (64-bit) (HKLM\...\{41626EAD-257F-401F-8531-51C5A7D4CA6C}) (Version: 3.6.1150.0 - Python Software Foundation) Hidden
Python 3.6.1 Executables (64-bit) (HKLM\...\{9139037B-B991-4022-946F-DAA9A9FDC7EE}) (Version: 3.6.1150.0 - Python Software Foundation) Hidden
Python 3.6.1 pip Bootstrap (64-bit) (HKLM\...\{5F9A36CA-767E-4922-84AB-73E61264FE5C}) (Version: 3.6.1150.0 - Python Software Foundation) Hidden
Python 3.6.1 Standard Library (64-bit) (HKLM\...\{B7A716F0-78C1-4CB9-8756-0E51C5DD7622}) (Version: 3.6.1150.0 - Python Software Foundation) Hidden
Python 3.6.1 Tcl/Tk Support (64-bit) (HKLM\...\{AC60D963-1CE4-429B-AB29-F973DC55A918}) (Version: 3.6.1150.0 - Python Software Foundation) Hidden
Python 3.6.1 Test Suite (64-bit) (HKLM\...\{A298B2DB-1F21-476D-9BD7-4ECC23101C90}) (Version: 3.6.1150.0 - Python Software Foundation) Hidden
Python 3.6.1 Utility Scripts (64-bit) (HKLM\...\{7CB8460F-55AD-4C70-8D04-72947C46C85E}) (Version: 3.6.1150.0 - Python Software Foundation) Hidden
Python Launcher (HKLM-x32\...\{323AC113-C6CE-4F99-842F-4936332D055A}) (Version: 3.6.5923.0 - Python Software Foundation)
Python Tools Redirection Template (HKLM-x32\...\{C6028E83-4C47-459F-9EDC-7D1412CBCD97}) (Version: 1.1 - Microsoft Corporation) Hidden
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 10.0.15063.21300 - Realtek Semiconductor Corp.)
RivaTuner Statistics Server 7.0.2 (HKLM-x32\...\RTSS) (Version: 7.0.2 - Unwinder)
Saba Meeting App (HKCU\...\SabaMeetingApp) (Version: 8.3.3.008 - Saba)
ScpToolkit (HKLM\...\{AC052048-9828-45E3-872B-04CE30A3B58B}) (Version: 1.6.238.16010 - Nefarius Software Solutions)
SEGA Mega Drive & Genesis Classics (HKLM\...\Steam App 34270) (Version:  - D3T Limited)
Simple DNS Plus (HKLM\...\{8C38CCF2-7011-4AA8-96E1-696454939F95}) (Version: 6.0.122 - JH Software) Hidden
Simple DNS Plus (HKLM\...\Simple DNS Plus 6.0.122) (Version: 6.0.122 - JH Software)
Smart Defrag 5 (HKLM-x32\...\Smart Defrag_is1) (Version: 5.8.0 - IObit)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 19.3.8.22 - Synaptics Incorporated)
Tasm 1.4 Windows 7 - Windows 8 64 bit By Techapple.net (HKLM-x32\...\Tasm 1.4 Windows 7 - Windows 8 64 bit By Techapple.net) (Version: 00.01.00.04 - Techapple.Net)
Team Explorer for Microsoft Visual Studio 2013 (HKLM-x32\...\{C9E7751E-88ED-36CF-B610-71A1D262E906}) (Version: 12.0.21005 - Microsoft Corporation) Hidden
TeamViewer 13 (HKLM-x32\...\TeamViewer) (Version: 13.0.6447 - TeamViewer)
Telerik Fiddler (HKLM-x32\...\Fiddler2) (Version: 4.6.2.32002 - Telerik)
TypeScript Power Tool (HKLM-x32\...\{6098D454-CB7B-44C2-8615-D869FD9655C7}) (Version: 1.0.5.0 - Microsoft Corporation) Hidden
TypeScript Tools for Microsoft Visual Studio 2013 (HKLM-x32\...\{0E4A9B1A-12D2-4827-BE61-44DBD72797FB}) (Version: 1.0.5.0 - Microsoft Corporation) Hidden
Update for  (KB2504637) (HKLM-x32\...\{CFEF48A8-BFB8-3EAC-8BA5-DE4F8AA267CE}.KB2504637) (Version: 1 - Microsoft Corporation)
Update for Skype for Business 2016 (KB4011662) 64-Bit Edition (HKLM\...\{90160000-0011-0000-1000-0000000FF1CE}_Office16.PROPLUS_{D8CEB754-14AC-425F-A513-CBEE01FA8E78}) (Version:  - Microsoft)
Update for Skype for Business 2016 (KB4011662) 64-Bit Edition (HKLM\...\{90160000-00C1-0000-1000-0000000FF1CE}_Office16.PROPLUS_{D8CEB754-14AC-425F-A513-CBEE01FA8E78}) (Version:  - Microsoft)
Update for Skype for Business 2016 (KB4011662) 64-Bit Edition (HKLM\...\{90160000-012B-040D-1000-0000000FF1CE}_Office16.PROPLUS_{D8CEB754-14AC-425F-A513-CBEE01FA8E78}) (Version:  - Microsoft)
Update for Windows 10 for x64-based Systems (KB4023057) (HKLM\...\{9C4F3AF4-21D8-43BD-A69C-517BB96012CF}) (Version: 2.12.0.0 - Microsoft Corporation)
Uplay (HKLM-x32\...\Uplay) (Version: 49.0 - Ubisoft)
Visual Studio 2013 Update 5 (KB2829760) (HKLM-x32\...\{17551f85-1d1c-4142-a83f-bbd18a3522c2}) (Version: 12.0.40629 - Microsoft Corporation)
VLC media player (HKLM\...\VLC media player) (Version: 2.2.6 - VideoLAN)
VMware Player (HKLM\...\{537B7F85-2B95-44ED-8D90-765F6F36D666}) (Version: 12.1.1 - VMware, Inc.)
VS Update core components (HKLM-x32\...\{7CE8C6D0-6EA4-34C3-A4ED-8C28A1D67228}) (Version: 12.0.40629 - Microsoft Corporation) Hidden
vs_communitymsi (HKLM-x32\...\{52100697-9C66-44F3-BA20-68F8148CDF9B}) (Version: 15.0.26711 - Microsoft Corporation) Hidden
vs_communitymsires (HKLM-x32\...\{40040E64-50EB-4FCF-B209-DA0B20821759}) (Version: 15.0.26621 - Microsoft Corporation) Hidden
vs_devenvmsi (HKLM-x32\...\{BFFA2FFB-1095-4ADD-A352-368806D2412B}) (Version: 15.0.26621 - Microsoft Corporation) Hidden
vs_filehandler_amd64 (HKLM-x32\...\{DDEF2BD0-F728-4D04-A085-B5ACC9ADC311}) (Version: 15.0.26711 - Microsoft Corporation) Hidden
vs_filehandler_x86 (HKLM-x32\...\{2512A3CE-E1E4-46D5-8B40-28DA3AE2261E}) (Version: 15.0.26711 - Microsoft Corporation) Hidden
vs_minshellinteropmsi (HKLM-x32\...\{D0772A03-7FC2-4B20-AC1F-B278299AA9C7}) (Version: 15.0.26621 - Microsoft Corporation) Hidden
vs_minshellmsi (HKLM-x32\...\{66555B06-A474-4F98-A9D4-D753E5EBABE8}) (Version: 15.0.26906 - Microsoft Corporation) Hidden
vs_minshellmsires (HKLM-x32\...\{6DFE6F8D-B61D-4348-AB70-4ABF1210DFD5}) (Version: 15.0.26621 - Microsoft Corporation) Hidden
Web Companion (HKLM-x32\...\{8d54aa3a-5b43-43f9-b168-aefbe111d123}) (Version: 4.1.1808.3370 - Lavasoft)
WhatsApp (HKCU\...\WhatsApp) (Version: 0.2.8082 - WhatsApp)
Windows Setup Remediations (x64) (KB4023057) (HKLM\...\{5534e02f-0f5d-40dd-ba92-bea38d22384d}.sdb) (Version:  - )
WinPcap 4.1.3 (HKLM-x32\...\WinPcapInst) (Version: 4.1.0.2980 - CACE Technologies)
WinRAR 5.40 (32-bit) (HKLM-x32\...\WinRAR archiver) (Version: 5.40.0 - win.rar GmbH)
WinRAR 5.50 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.50.0 - win.rar GmbH)
Wireshark 2.4.3 64-bit (HKLM-x32\...\Wireshark) (Version: 2.4.3 - The Wireshark developer community, https://www.wireshark.org)
Средства проверки правописания Microsoft Office 2016 — русский (HKLM\...\{90160000-001F-0419-1000-0000000FF1CE}) (Version: 16.0.4266.1001 - Microsoft Corporation) Hidden
כלי ההגהה של Microsoft Office 2016 - עברית (HKLM\...\{90160000-001F-040D-1000-0000000FF1CE}) (Version: 16.0.4266.1001 - Microsoft Corporation) Hidden
תוכנת Intel® Chipset Device  (HKLM-x32\...\{49bc1e38-39b4-4728-9e75-cbe67ba9a329}) (Version: 10.1.1.42 - Intel® Corporation) Hidden
 
========================= Memory info: ===================================
 
Percentage of memory in use: 56%
Total physical RAM: 7608.59 MB
Available physical RAM: 3301.89 MB
Total Virtual: 11576.59 MB
Available Virtual: 6092.27 MB
 
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:197.93 GB) (Free:19.09 GB) NTFS
 
========================= Users: ========================================
User accounts for \\NOAMS-COMPUTER
 
Administrator            bgo272                   DefaultAccount           
Guest                    WDAGUtilityAccount       
 
 
**** End of log ****
 
 
sorry if you did not want me to quote you
 
Thanks.

Edited by hamluis, 20 February 2018 - 11:57 AM.


#4 hamluis

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Posted 20 February 2018 - 12:02 PM

Basic suggestion...remove all IObit software from your system...reboot...and let the default drivers install.

 

Uninstall all outdated Java software.

 

Remove all AV software save one program.

 

Louis



#5 nuni229

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Posted 20 February 2018 - 03:06 PM

Basic suggestion...remove all IObit software from your system...reboot...and let the default drivers install.

 

Uninstall all outdated Java software.

 

Remove all AV software save one program.

 

Louis

 

Removed all iobit software.

Uninstalled and updated all java software.

removed all unecessary AV. Only Kaspersky left.

 

Rebooted. Did not work.

Thanks for you reply.



#6 hamluis

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Posted 20 February 2018 - 04:00 PM

It would be helpful...to know just what "Did not work".

 

Did the system boot properly?

 

Any onscreen error messages?

 

Can you boot into safe mode successfully?

 

Louis



#7 nuni229

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Posted 20 February 2018 - 04:12 PM

The system did boot properly.

No on screen error messages.

I can boot into safe mode although the mouse does not work there.


Edited by hamluis, 20 February 2018 - 08:30 PM.


#8 hamluis

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Posted 20 February 2018 - 08:31 PM

Does that mean that the keyboard works in safe mode?

 

Have you consider the possibility that your mouse is the problem?

 

Louis



#9 nuni229

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Posted 21 February 2018 - 05:12 AM

Does that mean that the keyboard works in safe mode?
 
Have you consider the possibility that your mouse is the problem?
 
Louis


The keyboard does not work in safe mode.
The mouse is not the problem because it works on other computers,and when i plug it into my computer it emits red light from below.
Thabks for your respone.

#10 hamluis

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Posted 21 February 2018 - 07:41 AM

If your basic data-input devices do not work in either normal or safe mode...I don't have any words of wisdom.  Maybe someone else here does.

 

Louis



#11 nuni229

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Posted 21 February 2018 - 07:55 AM

If your basic data-input devices do not work in either normal or safe mode...I don't have any words of wisdom.  Maybe someone else here does.
 
Louis


I appreciate the fact that you did try to help.Thank you.

A question,do you know where can i install the mouse drivers from?

#12 hamluis

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Posted 21 February 2018 - 04:41 PM

Mouse and keyboard drivers...are automatically installed  as defaults...when a system is first turned on.  It's not much of a system if a user cannot input any programs/directions/files into it...so those drivers are the first to be used, along with video/graphics drivers.

 

Louis



#13 nuni229

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Posted 21 February 2018 - 04:49 PM

Mouse and keyboard drivers...are automatically installed  as defaults...when a system is first turned on.  It's not much of a system if a user cannot input any programs/directions/files into it...so those drivers are the first to be used, along with video/graphics drivers.

 

Louis

Hmm... That's weird, because when i plug my mouse into the laptop and go to the device manager, it says that the mouse don't have any drivers installed so he cant be used. Thanks for your response.



#14 Joe C

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Posted 21 February 2018 - 10:00 PM

Microsoft pushed out an update that hosed some pc's mouse / keyboard usb ports. Read this thread here for the fix

https://www.bleepingcomputer.com/forums/t/671179/recent-windows-10-update-breaks-usb-mouse-and-keyboard-on-dell-3040/



#15 nuni229

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Posted 22 February 2018 - 06:37 AM

Microsoft pushed out an update that hosed some pc's mouse / keyboard usb ports. Read this thread here for the fix

https://www.bleepingcomputer.com/forums/t/671179/recent-windows-10-update-breaks-usb-mouse-and-keyboard-on-dell-3040/

 

Holy crap it worked. Thanks you so much!






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