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High memory and CPU usage Windows 7


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#1 redjim

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Posted 18 February 2018 - 11:24 AM

Hi I posted this problem under the title "Slow comuter Windows 7" last week

 

For more than a week something is drawing on my memory and CPU with no programms running and I posted the problem here. After I followed the instructions of Broni I think it was, I was told my PC was clean but the problem remained and was then referred to the Windows 7 forum .

I followed Louis's' instructions and was then referred back to here but I haven't been contacted by anyone and the problem still remains. Can anyone please take another look at this 



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#2 buddy215

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Posted 18 February 2018 - 02:09 PM

Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the

Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of Google Chrome and Avast.

After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.

CCleaner - PC Optimization and Cleaning - Free Download

 

Post the three lists mentioned below using CCleaner.

Open CCleaner and click on Tools. Choose Startups. On that page you will see a list of Windows Startups and at the top tabs for each browser and Scheduled Tasks.

At the bottom right of that page you will see a button when clicked will allow you to Copy and Paste the list of Windows Startups and Scheduled Tasks into your next

post. Please do that.

 

Open CCleaner and click on Tools. Choose Uninstall. On that page you will see a list of programs installed on your computer and at the bottom right of that page you

will see a button when clicked will allow you to Copy and Paste that list in your next post. Please do that.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#3 redjim

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Posted 18 February 2018 - 03:31 PM

Uninstall
 
Acrobat.com Adobe Systems Incorporated 14/08/2009 1.60 MB 1.6.65
Adblock Plus for IE (32-bit and 64-bit) Eyeo GmbH 07/12/2015 7.08 MB 1.5
Adobe Acrobat Reader DC Adobe Systems Incorporated 13/02/2018 253 MB 18.011.20036
Adobe AIR Adobe Systems Inc. 15/08/2009 1.5.0.7220
Adobe Flash Player 28 ActiveX Adobe Systems Incorporated 06/02/2018 5.28 MB 28.0.0.161
Adobe Photoshop Elements 7.0 Adobe Systems Incorporated 08/12/2014 7.0.1
Avira Avira Operations GmbH & Co. KG 07/02/2018 14.8 MB 1.2.105.36322
Avira Antivirus Avira Operations GmbH & Co. KG 08/02/2018 310 MB 15.0.34.20
Avira Browser Safety Avira Operations GmbH & Co KG 09/05/2015 11.2 MB 1.4.5.509
Avira Phantom VPN Avira Operations GmbH & Co. KG 28/10/2017 19.5 MB 2.11.3.29834
CCleaner Piriform 20/01/2018 5.39
Compatibility Pack for the 2007 Office system Microsoft Corporation 13/02/2018 506 MB 12.0.6612.1000
Gary Grigsby's World at War A World Divided Matrix Games 08/12/2014 1.0
Google Chrome Google Inc. 10/12/2014 64.0.3282.140
Google Toolbar for Internet Explorer Google Inc. 19/11/2016 7.5.8231.2252
Google Update Helper 14/08/2009
Identity Card Packard Bell 08/12/2014 1.00.3001
Internet Download Manager Tonec Inc. 01/10/2015
Java 8 Update 161 Oracle Corporation 07/02/2018 32.3 MB 8.0.1610.12
JDownloader 2 AppWork GmbH 14/12/2014 2.0
LockHunter version 1.0 beta 3, 64 bit edition Crystal Rich, Ltd 10/12/2014
Malwarebytes version 3.3.1.2183 Malwarebytes 07/01/2018 186 MB 3.3.1.2183
Medieval CUE Splitter Medieval Software 10/12/2014 1.66 MB 1.2.0
Microsoft .NET Framework 4.7.1 Microsoft Corporation 09/02/2018 38.8 MB 4.7.02558
Microsoft Office File Validation Add-In Microsoft Corporation 17/06/2016 10.9 MB 14.0.5130.5003
Microsoft Office Home and Student 2007 Microsoft Corporation 08/12/2014 12.0.6612.1000
Microsoft Office PowerPoint Viewer 2007 (English) Microsoft Corporation 13/02/2018 37.3 MB 12.0.6612.1000
Microsoft Silverlight Microsoft Corporation 14/06/2017 646 MB 5.1.50907.0
Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Corporation 09/12/2014 1.69 MB 3.1.0000
Microsoft Visual C++ 2005 Redistributable Microsoft Corporation 08/12/2014 300 KB 8.0.61001
Microsoft Visual C++ 2005 Redistributable (x64) Microsoft Corporation 08/12/2014 572 KB 8.0.61000
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Corporation 23/08/2015 596 KB 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Corporation 24/08/2015 600 KB 9.0.30729.6161
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 Microsoft Corporation 24/08/2015 15.0 MB 10.0.40219
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 Microsoft Corporation 12/02/2015 17.3 MB 11.0.61030.0
Microsoft Works Microsoft Corporation 08/12/2014 725 MB 9.7.0621
MSXML 4.0 SP2 (KB954430) Microsoft Corporation 09/12/2014 1.27 MB 4.20.9870.0
MSXML 4.0 SP2 (KB973688) Microsoft Corporation 09/12/2014 1.33 MB 4.20.9876.0
Nero 9 Essentials Nero AG 14/08/2009
NVIDIA Drivers NVIDIA Corporation 08/12/2014 1.7
NVIDIA ForceWare Network Access Manager 08/12/2014
NVIDIA Graphics Driver 309.08 NVIDIA Corporation 08/04/2015 309.08
NVIDIA Update 1.10.8 NVIDIA Corporation 08/12/2014 1.10.8
Packard Bell GameZone Console Oberon Media, Inc. 14/08/2009 5.1.2.3
Packard Bell InfoCentre Packard Bell 08/12/2014 3.02.3000
Packard Bell Recovery Management Acer Incorporated 14/08/2009 4.05.3002
Packard Bell Registration Packard Bell 08/12/2014 1.02.3004
Packard Bell ScreenSaver Packard Bell Incorporated 08/12/2014 1.1.0812
Packard Bell Software Suite SE Packard Bell 08/12/2014 2.01.3001
Realtek High Definition Audio Driver Realtek Semiconductor Corp. 14/08/2009 6.0.1.5898
Recuva Piriform 13/12/2014 1.51
SeaTools for Windows Seagate Technology 07/01/2015
Speccy Piriform 14/02/2018 1.31
Spybot - Search & Destroy Safer-Networking Ltd. 11/12/2014 154 MB 2.4.40
Sudden Strike 2 Media Contact LLC 20/12/2014 1.0
SyncBackFree 2BrightSparks 11/07/2016 41.0 MB 7.6.18.0
VLC media player VideoLAN 04/06/2017 2.2.6
Welcome Center Packard Bell 08/12/2014 1.00.3005
Windows Live Essentials Microsoft Corporation 09/12/2014 15.4.3502.0922
Windows Live Mesh ActiveX Control for Remote Connections Microsoft Corporation 09/12/2014 5.57 MB 15.4.5722.2
Windows Live Sync Microsoft Corporation 08/12/2014 2.79 MB 14.0.8064.206
WinRAR 5.20 beta 1 (64-bit) win.rar GmbH 09/12/2014 5.20.1
 
start up
 
Yes HKCU:Run CCleaner Monitoring Piriform Ltd "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR
Yes HKCU:Run Spybot-S&D Cleaning Safer-Networking Ltd. "C:\Program Files (x86)\Spybot - Search & Destroy 2\SDCleaner.exe" /autoclean
Yes HKCU:Run SpybotPostWindows10UpgradeReInstall Safer-Networking Ltd. "C:\Program Files\Common Files\AV\Spybot - Search and Destroy\Test.exe"
Yes HKCU:Run swg Google Inc. "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
Yes HKLM:Run Avira SystrayStartTrigger Avira Operations GmbH & Co. KG "C:\Program Files (x86)\Avira\Launcher\Avira.SystrayStartTrigger.exe"
Yes HKLM:Run RtHDVCpl Realtek Semiconductor C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
Yes HKLM:Run SDTray Safer-Networking Ltd. "C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe"
Yes HKLM:Run SunJavaUpdateSched Oracle Corporation "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
Yes Startup User OneNote 2007 Screen Clipper and Launcher.lnk Microsoft Corporation C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
 
sched. tasks
 
Yes Task Adobe Flash Player Updater Adobe Systems Incorporated C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Yes Task CCleanerSkipUAC Piriform Ltd "C:\Program Files\CCleaner\CCleaner.exe" $(Arg0)
Yes Task CreateChoiceProcessTask Microsoft Corporation C:\Windows\System32\browserchoice.exe /launch
Yes Task GoogleUpdateTaskMachineCore Google Inc. C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /c
Yes Task GoogleUpdateTaskMachineUA Google Inc. C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /ua /installsource scheduler
Yes Task {3C0393E9-C3E6-4EBC-89E9-6EB981E2C823} C:\Program Files (x86)\GameTop.com\Sudden Strike 2\Sudden_Strike_II.exe
Yes Task {EE387AD3-52AF-4B6F-A967-0D10EB746385} C:\Program Files (x86)\GameTop.com\Sudden Strike 2\Sudden_Strike_II.exe
Yes Task {FEA6A3B3-D214-43FE-BE78-0E0575AC2A9E} Microsoft Corporation C:\Windows\system32\pcalua.exe -a "C:\Program Files (x86)\Avira\AntiVir Desktop\setup.exe" -c /REMOVE
 


#4 buddy215

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Posted 18 February 2018 - 04:11 PM

Disable these Startups: Use CCleaner by clicking on each item and choosing Disable on the right.

Yes HKCU:Run CCleaner Monitoring Piriform Ltd "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR
Yes HKCU:Run Spybot-S&D Cleaning Safer-Networking Ltd. "C:\Program Files (x86)\Spybot - Search & Destroy 2\SDCleaner.exe" /autoclean
Yes HKCU:Run SpybotPostWindows10UpgradeReInstall Safer-Networking Ltd. "C:\Program Files\Common Files\AV\Spybot - Search and Destroy\Test.exe"
Yes HKCU:Run swg Google Inc. "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
Yes HKLM:Run SDTray Safer-Networking Ltd. "C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe"
Yes HKLM:Run SunJavaUpdateSched Oracle Corporation "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
Yes Startup User OneNote 2007 Screen Clipper and Launcher.lnk Microsoft Corporation C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
 
Disable these Tasks: Use CCleaner by clicking on each item and choosing Disable on the right.
Yes Task Adobe Flash Player Updater Adobe Systems Incorporated C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Yes Task CCleanerSkipUAC Piriform Ltd "C:\Program Files\CCleaner\CCleaner.exe" $(Arg0)
Yes Task CreateChoiceProcessTask Microsoft Corporation C:\Windows\System32\browserchoice.exe /launch
Yes Task GoogleUpdateTaskMachineUA Google Inc. C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /ua /installsource scheduler
Yes Task {3C0393E9-C3E6-4EBC-89E9-6EB981E2C823} C:\Program Files (x86)\GameTop.com\Sudden Strike 2\Sudden_Strike_II.exe
Yes Task {EE387AD3-52AF-4B6F-A967-0D10EB746385} C:\Program Files (x86)\GameTop.com\Sudden Strike 2\Sudden_Strike_II.exe
Yes Task {FEA6A3B3-D214-43FE-BE78-0E0575AC2A9E} Microsoft Corporation C:\Windows\system32\pcalua.exe -a "C:\Program Files (x86)\Avira\AntiVir Desktop\setup.exe" -c /REMOVE
 
Uninstall these programs:
Acrobat.com Adobe Systems Incorporated 14/08/2009 1.60 MB 1.6.65
Adobe AIR Adobe Systems Inc. 15/08/2009 1.5.0.7220
Avira Browser Safety Avira Operations GmbH & Co KG 09/05/2015 11.2 MB 1.4.5.509
Google Toolbar for Internet Explorer Google Inc. 19/11/2016 7.5.8231.2252

Google Update Helper 14/08/2009

Internet Download Manager Tonec Inc. 01/10/2015
Java 8 Update 161 Oracle Corporation 07/02/2018 32.3 MB 8.0.1610.12
JDownloader 2 AppWork GmbH 14/12/2014 2.0
LockHunter version 1.0 beta 3, 64 bit edition Crystal Rich, Ltd 10/12/2014
Spybot - Search & Destroy Safer-Networking Ltd. 11/12/2014 154 MB 2.4.40
Windows Live Essentials Microsoft Corporation 09/12/2014 15.4.3502.0922
Windows Live Mesh ActiveX Control for Remote Connections Microsoft Corporation 09/12/2014 5.57 MB 15.4.5722.2
Windows Live Sync Microsoft Corporation 08/12/2014 2.79 MB 14.0.8064.206
 
Use this tool to repair Volume Shadow Copy.
 
Check in your browsers add-ons extensions for any mention of Avira or Search Protector. If any exist....disable them.
 
Are you using the Free or paid for version of Avira?
 
Once all above is completed and you have rebooted the computer....let me know if there has been any improvement.
 
 
 

 

 

 
 
 
 
 

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#5 redjim

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Posted 19 February 2018 - 05:06 PM

OK, So did what you asked but the problem seems to have got worse, with just the task manager running the memory is at 90+&. I tried to open Chrome and it just crashed.

Under "Disable the tasks" not all of the items you listed were visible to me so I disabled the ones I could see.

To answer your question I use Avira free



#6 buddy215

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Posted 19 February 2018 - 05:46 PM

Reset Chrome settings to default

You can restore your browser settings in Chrome at any time. You might need to do this if apps or extensions you installed changed your settings without your knowledge. Your saved bookmarks and passwords won't be cleared or changed.

  1. On your computer, open Chrome.
  2. At the top right, click More Settings.
  3. At the bottom, click Advanced.
  4. Under the section "Reset," click Reset.
  5. Confirm by clicking Reset. ​

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#7 redjim

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Posted 19 February 2018 - 06:33 PM

This made no difference, It's still really slow and crashing and something is using up all my memory even with no programs running.



#8 buddy215

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Posted 19 February 2018 - 07:07 PM

Time to start a new topic in the malware removal forum by following the directions below.

 

Please follow the instructions in the Malware Removal and Log Section Preparation Guide starting at Step 6.

  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 6 there are instructions for downloading and running FRST which will create two logs.

When you have done that, post your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team.

Start a new topic, give it a relevant title and post your log(s) along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. If you cannot produce any of the required logs...start the new topic anyway. Explain that you followed the Prep. Guide, were unable to create the logs, and describe what happened when you tried to create them. A member of the Malware Removal Team will walk you through, step by step, on how to clean your computer.

After doing this, please reply back in this thread with a link to the new topic so we can close this one.

 

DO NOT bump your new topic. Wait for a response from one of the Team Members.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#9 hesham11

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Posted 08 March 2018 - 12:59 PM

I am having the same problem, started after the last Windows update. The "NT Kernel & System" process showing very high CPU load. I just uninstalled KB4074598 and so far looks like it's much better. Open Resource Monitor and check which process is showing high CPU usage (Average CPU over several minutes is a good indicator).  If it's the above process (PID 4), try uninstalling KB4074598 from "Programs and Features" in the control panel (you have to click View Installed Updates on the left side).  Please report back if this worked or not.


Edited by hesham11, 08 March 2018 - 01:01 PM.


#10 redjim

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Posted 08 March 2018 - 03:29 PM

Thanks but I ended up re installing windows from scratch and so far so good.






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