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Avira Antivirus Real time Protection keeps turning off itself


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3 replies to this topic

#1 benta

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Posted 18 February 2018 - 01:36 AM

My Avira Antivirus Real time Protection keeps turning off itself when it's running its automatic update. Is this normal or my PC is infected?


Edited by hamluis, 18 February 2018 - 05:04 AM.
Moved from MRL to AV/AM Software - Hamluis.


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#2 midimusicman79

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Posted 19 February 2018 - 06:34 AM

Hi, benta!

 

Sorry for the late reply, but anyway:

 

It is abnormal for Avira to misbehave as you describe, but I do not think your PC is infected.

 

As such, I would recommend trying to perform a repair installation, as outlined here:

 

https://answers.avira.com/en/question/what-should-i-do-if-avira-realtime-protection-stops-9184

 

Good luck! :)

 

Regards,

midimusicman79


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#3 Kellysi

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Posted 02 March 2018 - 09:35 AM

That just scared me I had the same problem and I thought its because of my Internet connection, so I uninstalled it and turned the Windows Defender on.



#4 quietman7

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Posted 07 March 2018 - 07:47 PM

When unexpected issues arise with anti-virus software, I generally recommend a reinstall which resolves most problems...unless the product offers a "Repair" option which you can try first. If that does not correct the issue, then an uninstall and use of the vendor's removal tool (if one is available) for performing a clean reinstall would be the next step. If there was a previous anti-virus installed, you need to ensure it has been completely removed. If not, there may be conflicts when attempting to install a new anti-virus to include it not being recognized by the Security Center.
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