My PC is hacked beyond hope. They follow everything I do with messages they put on the CustomDestinations and AutomaticDestinations folders, and send it off to the hacker. I can't get rid of it, nor can I keep deleting the messages so constantly. So I'm going to format and reinstall the OS.
First, warn people about this method of hacking. I only noticed it because I have no mobile stuff, and the folders should be always empty. Lots of other people may be able to find out if they are hacked if you can advise them about what this hack does. I don't know how to get rid of it, but I have learned to cope with it somewhat.
I've been told to use Kaspersky to disinfect my PC, but since I think my hacker has removed drivers, I'm not sure how much good that will do. Can this hack move, along with my files and videos, onto the USB?
Question: How can I save bookmarks and passwords in both Firefox and Chrome? Are they files I can upload to my Yahoo account? How do I find them?
Please advise me how to use a new USB Mass Storage device to save my video and .txt files. I've found a site that makes it seem very complex - and these devices seem to use DOS and FAT file formats. I'm stuck right now in safe mode, so I can't watch instructional videos
I'm worried about the USB thing. First, will I be able to move files, IN SAFE MODE to the device? Will I be able to add things to the USB and remove things - are they rewritable?
In safe mode I doubt i'd be able to burn files on CDs, but if it can be done, I'd like to know how. I have no program to burn files onto CDs. With CDs I'd know better what I'm doing.
After I save the things i want to the USB Drive, I intend to format C and reinstall the entire OS from scratch. Can someone tell me, in "Tab A into Slot B" simple directions, how to use the USB device?
PS Don't forget to spread the info around about those two folders being used to send messages to the hacker. Might it be possible to trace the messages back to the hackers? I have a big file with a bunch of those messages that I've saved, specifically for law enforcement.