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I took the back of my laptop off and now all of my files are gone


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#1 Username3

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Posted 15 February 2018 - 06:16 AM

I'm using a Toshiba satellite C50-B-14D, which is made from pretty cheap plastic, and I broke the plastic grates off the sides. Out of fear that these would get in the fan I removed the back, took out any pieces of plastic I could find, got rid of the pieces of plastic, removed some dust with a cloth, and put the back on again. I didn't remove any components. When I turned it back on it seemed fine at first, the lock screen and Microsoft account image were pictures I'd downloaded off the internet, but when I logged on the background image was the default one that I got when I first bought the laptop, and it says that I don't have any images or files, and my games on Steam have all reset themselves, despite my achievements still being there. However, my hard drive says that I have 321GB free of 454GB, which makes me think that all of my data's stored in there. Is there a way to recover it? Any help would be greatly appreciated,thank you in advance! :)

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#2 mikey11

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Posted 15 February 2018 - 07:59 AM

it sounds like your just logged in under the wrong user name/account

 

what version of windows?



#3 Username3

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Posted 15 February 2018 - 09:00 AM

I only have two accounts, one of which is a guest account and has no profile image, so I'm pretty sure that's not the case. Also, it's Windows 8.1, but thank you so much for your help :)

#4 Username3

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Posted 15 February 2018 - 09:43 AM

After looking around for a while, I found all of my files in my hard drive, in the users file! I wasn't able to recover my progress in my Steam games sadly, but that's hardly the end of the world, thank you so much for your help!

#5 mikey11

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Posted 15 February 2018 - 10:05 AM

After looking around for a while, I found all of my files in my hard drive, in the users file! I wasn't able to recover my progress in my Steam games sadly, but that's hardly the end of the world, thank you so much for your help!

 

 

do a system restore to a point previous of when you removed the cover



#6 RolandJS

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Posted 15 February 2018 - 11:46 AM

What kind of cloth was used to wipe the inside?


"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)


#7 Username3

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Posted 15 February 2018 - 12:33 PM

I done a few Windows updates and everything's back to normal now, thank you for all of your help :)
I used a clean microfibre cloth




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