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InstallShield no internet now


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#1 iDrawn

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Posted 14 February 2018 - 05:41 PM

Hello, Today I realized that the installshield process was using my internet, so I decided to search in google how to uninstall it, then I looked in google and said that I should remove it from the task manager, so I did, and close the process in task manager , what happens is that the process was not opened anymore, but I can no longer access the internet, because of a proxy problem, if I run the windows diagnostic it tells me that the computer does not accept the connection, googled again and said that I had to modify the lan settings, but windows does not leave me because it says "lan does not apply to phone access settings", I use ethernet cable, I hope you can help me

Sorry for the redaction, it's google translate


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#2 buddy215

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Posted 15 February 2018 - 06:39 AM

Welcome to BC...

 

Try disabling the proxy setting. See info at How to disable proxy on Windows 10? - Microsoft Community

 

If that is successful and allows internet access do this:

 

Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the

Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of Google Chrome and Avast.

After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.

CCleaner - PC Optimization and Cleaning - Free Download

 

Malwarebytes - Clean Mode

  • Download and install the free version of Malwarebytes
    Note: If you have Malwarebytes already installed, you don't need to install it again. Simply start from the next bullet point
  • Once Malwarebytes is installed, launch it and let it update its database. You might have to click on the little arrow by Scan Status in the middle right pane for it to do so
  • Once the database update is complete, click on the Scan tab, then select the Threat Scan button and click on Start Scan
  • Let the scan run, the time required to complete the scan depends of your system and computer specs
  • Once the scan is complete, make sure that the first checkbox at the top is checked (which will automatically check every detected item), then click on the Quarantine Selected button
    • If it asks you to restart your computer to complete the removal, do so
  • Click on Export Summary after the deletion (in the bottom-left corner) and select Copy to Clipboard. Paste the content in your next reply

Download AdwCleaner by Xplode onto your desktop. (compatible with Windows 7, 8 and 10)

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”





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