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Carriage Jam - HP Officejet 6600

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#1 106praise


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Posted 14 February 2018 - 05:14 PM

I recently moved my office, upon setting up in my new location I got an error message about the "carriage jam"


the rest of the message is


"The print carriage cannot move, Open the cartridge access door clear any paper jam or obstruction and select OK


There are no paper jams and still the printer gives the same error message.


Any suggestions would be appreciated


Warm Regards


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#2 britechguy


    Been there, done that, got the T-shirt

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Posted 14 February 2018 - 07:03 PM

Take a look at this HP Support Page:  


Also see this old thread on these very forums, 3 pages long, about the same issue:  https://www.bleepingcomputer.com/forums/t/565936/print-carriage-error-on-hp-officejet-6600/ 

Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

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#3 OldPhil



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Posted 14 February 2018 - 08:58 PM

Try gently shaking the cartridge carriage see if it clicks, I had a similar issue way back with an HP.  I called HP and the tech told me to do just that and it worked.  He did emphasize on the gentle, apparent;y I had jarred it hard enough that the belt slipped.  

Honesty & Integrity Above All!

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