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Live.com is not responding due to long running script


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#1 spetho2001

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Posted 13 February 2018 - 09:56 PM

I have a Windows 7 SP1 with IE 11 desktop and I use Outlook.com web based email. Quite often lately when I am using my email it seems to be slow loading what ever I have clicked on. I also get a message at the bottom of the page that says "Live.com is not responding due to long running script".

I contacted OUTLOOK support and they want me to reset IE but my computer seems to be running fine except for Outlook.com.

Can anyone help me with this?

I don't see anyway to insert screen shots in this post???

Thank you,

     TomS



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#2 jingle

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Posted 15 February 2018 - 09:00 AM

I have Windows 10 with I1. Explorer 11.  I have the same problem, usually when trying to open various E-mails.  Often I cannot use the e-mails at all.  I have disabled the Add-Ons etc.  but can't fix it.   I have just downloaded some of your programmes to try.

 

I look forward to hearing some ideas from you.

 

Many thanks

 

John 



#3 hamluis

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Posted 15 February 2018 - 09:25 AM

Scripts on webpages...commonly will force a message such as you stated...and ask the user if he/she wants to allow the script to run.

 

A simple refusal is the best solution that I have found for situations where scripts disrupt Web browsing.

 

More Info.

 

Louis


Edited by hamluis, 15 February 2018 - 09:31 AM.


#4 jingle

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Posted 15 February 2018 - 11:52 AM

Hi Moderator,

 

I could not open your e-mail just now, eventually, it opened enough so I could see the link.  Strangely, all seems ok now??

 

When I click on the "Stop long running Script" at the bottom of the screen, the e-mail closes back to the inbox.  This goes on for many attempts, eventually, I often give up and try later.  It pops up on websites too.

 

I have 2 computers with the same problem.

 

I have tried all the simple cures on your, "More Info." button.

 

Many thanks

 

John.






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