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Wireless Network not showing availabale networks


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#1 asemmaaa

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Posted 11 February 2018 - 11:43 AM

My Wi-Fi doesn't run well. sometimes it gets stuck and doesn't show any available networks and other times it works fine by itself. I've tried uninstalling drivers and reinstalling and checked all the services related to it but seems everything from windows working fine. I have to restart the laptop in order for the problem to be fixed but its just once every few times, Please help ?



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#2 dc3

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Posted 11 February 2018 - 11:52 AM

What is the make and model of this computer?

 

What version of Windows are you running?

 

You should run the Network Troubleshooter, if I knew what version of Windows this is I could provide instructions specific to the operating system version.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 asemmaaa

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Posted 11 February 2018 - 11:57 AM

I Have HP Envy DV7 with Windows 10 Enterprise installed 64bit

the running version is 1709

 I did try to run the Network troubleshooter but only said to check the cable if its connected or damaged and checked it and it seems properly pluged in ...



#4 dc3

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Posted 11 February 2018 - 12:02 PM

Please run System File Checker.

The sfc /scannow command scans all protected system files and replaces corrupted and incorrect versions with correct Microsoft versions.

Important:  There will be a short message at the end of the scan informing you of the results.  If you receive the message "no integrity violations were found" you don't need to do anything else, no corrupt files were found.  You should watch the scan to see the results at the end of the scan.

This needs to be run using an Administrator account.  

Click/tap on the Taskbar Search icon (magnifing glass) and type cmd.

PLrbrFc.png

You will see Command Prompt under Best match, right click on Command Prompt and select Run as administrator.

Copy and paste the command below in the Command Prompt, then press Enter.

sfc /scannow

This scan will take a while to run, please do not abort the scan as this can result in damage to the operating system.

If integrity issues are found in the scan please post the CBS log using the instructions below.

To find sfc /scannow log open the Command Prompt, copy and paste the command below, then press Enter.

copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt

This will place the log on your desktop.  Copy and paste the log at the host website I've suggested below.

This log usually is very large, for this reason you should use a host website like Dropbox to post the log.  You can start a free 30 day trial.  Once you have loaded the log at Dropbox post a link to the website.


 


Edited by dc3, 11 February 2018 - 03:31 PM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 asemmaaa

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Posted 11 February 2018 - 02:54 PM

windows resource protection did not find any integrity violations..



#6 dc3

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Posted 11 February 2018 - 04:00 PM

Please download and install Farbar Service Scanner.  The download will begin immediately after clicking on the link.

When FSS opens you will see an image like the one below.  

ki5z3eX.png

Place checks in the Internet Services box and then click on Scan.
 
When the Scan is complete a log similar to the one below will open.  Copy and then paste this in your topic.

ANXyIjJ.png


Edited by dc3, 11 February 2018 - 04:01 PM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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