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Virus problem


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3 replies to this topic

#1 Valentin789

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Posted 10 February 2018 - 05:24 PM

Hi i have downloaded something and got infected with mail.ru i succesfuly remove it with malwarefox,after that google chrome was opening itself on wierd sites,i scaned again and malwarefox found two file svchost.exe and tracert.exe both of them being located in C/Windows/SysWoW64.I closed svchost on task manager and my computer start working wierd since then should i wory?Thx!

Edit: Moved topic from Windows 7 to the more appropriate forum. ~ Animal

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#2 Broni

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Posted 10 February 2018 - 05:38 PM

Welcome aboard p22002758.gif
 
p22002970.gif Download Security Check from here or here and save it to your Desktop.
  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes to your desktop.
  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
  • The Scan log is available throughout History ->Application logs. Please post it contents in your next reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.

My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 Valentin789

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Posted 11 February 2018 - 09:07 AM

Hi this is the result after using rkill: 2.9.1 by Lawrence Abrams (Grinler)

Copyright 2008-2018 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 02/11/2018 03:20:42 PM in x64 mode.
Windows Version: Windows 7 Ultimate 
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * Windows Defender Disabled
 
   [HKLM\SOFTWARE\Policies\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001
 
Searching for Missing Digital Signatures: 
 
 * C:\Windows\System32\user32.dll : 1,008,640 : 01/13/2018 02:16 PM : 2c353b6ce0c8d03225caa2af33b68d79 [NoSig]
 +-> C:\Windows\SysWOW64\user32.dll : 833,024 : 01/13/2018 02:16 PM : 861c4346f9281dc0380de72c8d55d6be [Pos Repl]
 +-> C:\Windows\winsxs\amd64_microsoft-windows-user32_31bf3856ad364e35_6.1.7600.16385_none_292d5de8870d85d9\user32.dll : 1,008,640 : 07/14/2009 03:41 AM : 72d7b3ea16946e8f0cf7458150031cc6 [Pos Repl]
 +-> C:\Windows\winsxs\wow64_microsoft-windows-user32_31bf3856ad364e35_6.1.7600.16385_none_3382083abb6e47d4\user32.dll : 833,024 : 07/14/2009 03:11 AM : e8b0ffc209e504cb7e79fc24e6c085f0 [Pos Repl]
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 02/11/2018 03:21:01 PM
Execution time: 0 hours(s), 0 minute(s), and 18 seconds(s)
 

I have scaned my computer after that with malwarefox and he found nothing but google chrome still opened itself no mather if it  was  closed.what should i do?Thx 



#4 Broni

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Posted 11 February 2018 - 04:02 PM

I need to see all logs.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





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