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Win 7 computer won't warm boot


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#1 Cnon

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Posted 09 February 2018 - 11:14 PM

My Win 7 computer won't warm boot.

 

When I click restart, the monitor light turns orange and the keyboard becomes unresponsive, but it won't do anything else and I need to hard shut it down.

 

 

Any Ideas?

 

 

Thanks,

Cnon 



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#2 HyperHenry

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Posted 10 February 2018 - 02:18 PM

https://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/



#3 Cnon

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Posted 10 February 2018 - 08:31 PM

Speccy Link:

 

 

http://speccy.piriform.com/results/UusOgfqNjMGFGnWXsQNGCWH


Edited by britechguy, 10 February 2018 - 08:55 PM.
Please put all information related to this machine and problem in this topic - Don't create separate topics.


#4 HyperHenry

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Posted 10 February 2018 - 09:44 PM

You have a bad power supply unit.

 

Voltage
CPU CORE: 0.960 V
MEMORY CONTROLLER: 1.500 V
+3.3V: 2.832 V
+5V: 2.843 V
+12V: 11.232 V
-12V: -8.928 V
-5V: -8.928 V
+5V HIGH THRESHOLD: 2.722 V
 
It's not too hard to change one by yourself and not terribly expensive.


#5 Cnon

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Posted 10 February 2018 - 10:23 PM

 

You have a bad power supply unit.

 

Voltage
CPU CORE: 0.960 V
MEMORY CONTROLLER: 1.500 V
+3.3V: 2.832 V
+5V: 2.843 V
+12V: 11.232 V
-12V: -8.928 V
-5V: -8.928 V
+5V HIGH THRESHOLD: 2.722 V
 
It's not too hard to change one by yourself and not terribly expensive.

 

 

Thanks for your reply

 

 

But why would my computer stay on if the power supply is bad, but not warm boot?



#6 britechguy

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Posted 10 February 2018 - 10:27 PM

Very often power supplies that are going wonky will be OK in the opening minutes of their being fired up, and once the machine reaches "coast mode" it can continue to coast if the power is just barely adequate.

 

However, if you sleep the machine it does not shut off, and that includes the power supply, and there may not be enough "oomph" to reawaken it since the power supply has not had a "rest and (temporary) recovery" period.

 

This is, at least, a very easy, if somewhat tedious, DIY thing to fix.


Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1809, Build 17763 

Travel is fatal to prejudice, bigotry, and narrow-mindedness, and many of our people need it sorely on these accounts.  Broad, wholesome, charitable views of men and things cannot be acquired by vegetating in one little corner of the earth all one's lifetime.

       ~ Mark Twain

 

 

 

              

 


#7 Cnon

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Posted 10 February 2018 - 10:39 PM

Very often power supplies that are going wonky will be OK in the opening minutes of their being fired up, and once the machine reaches "coast mode" it can continue to coast if the power is just barely adequate.

 

However, if you sleep the machine it does not shut off, and that includes the power supply, and there may not be enough "oomph" to reawaken it since the power supply has not had a "rest and (temporary) recovery" period.

 

This is, at least, a very easy, if somewhat tedious, DIY thing to fix.

 

 

Thanks and the above would apply to a warm boot too.

 

 

I'm just happy that it isn't the motherboard!



#8 Cnon

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Posted 10 February 2018 - 11:08 PM

 

You have a bad power supply unit.

 

Voltage
CPU CORE: 0.960 V
MEMORY CONTROLLER: 1.500 V
+3.3V: 2.832 V
+5V: 2.843 V
+12V: 11.232 V
-12V: -8.928 V
-5V: -8.928 V
+5V HIGH THRESHOLD: 2.722 V
 
It's not too hard to change one by yourself and not terribly expensive.

 

 

 

 

Where in the collection file is the power supply info?



#9 britechguy

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Posted 10 February 2018 - 11:12 PM

It's in your Speccy snapshot in the Motherboard section.


Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1809, Build 17763 

Travel is fatal to prejudice, bigotry, and narrow-mindedness, and many of our people need it sorely on these accounts.  Broad, wholesome, charitable views of men and things cannot be acquired by vegetating in one little corner of the earth all one's lifetime.

       ~ Mark Twain

 

 

 

              

 


#10 Cnon

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Posted 10 February 2018 - 11:22 PM

It's in your Speccy snapshot in the Motherboard section.

 

 

 

I see, what should normal voltage like look?



#11 HyperHenry

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Posted 10 February 2018 - 11:43 PM

Normal should be within 5% above or below.


Edited by HyperHenry, 10 February 2018 - 11:43 PM.


#12 Cnon

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Posted 11 February 2018 - 12:25 AM

Normal should be within 5% above or below.

 

 

And it looks like I'm -10 in at least one area 

 

 

Thanks 


Edited by Cnon, 11 February 2018 - 12:59 AM.


#13 Cnon

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Posted 15 February 2018 - 08:29 PM

Update:

 

 

We took my Dell 8300 XPS into the shop and the power supply was fine.

 

And its light was green and it warm boots fine.

 

They did clean out eight years worth of dust

 

 

~Cnon






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