I have been trying to find a way to get my files off of a WD external hard drive and put them on a 1 TB digital. But it is not working, I can't find the external on my computer. I have lap top running Windows 10.
One place told me to put the external in the freezer and that should work to get them off. Afraid to try because I would think condensation would hurt electronics.
And another place said if it is dead it's gone.
I have some important stuff and pictures on there.
I thought using an external was the safe thing to do but now I might have lost it anyway.
Hubby checked and all the connections are good so we are not sure what it could be. Can't find the external on my laptop or his.
I saw on cnet that there are some recovery programs, any of them good?
Any help will be greatly appreciated.
Thank you so much for your time.
Donna M. Flye
Edited by hamluis, 09 February 2018 - 06:53 PM.
Moved from External Hardware to Backup/Imaging, etc. - Hamluis.