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Can't log in to Win10 account!

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2 replies to this topic

#1 MissLisa1992


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Posted 07 February 2018 - 07:31 PM

I'm greeted by a black screen whenever I reboot.
If I ctrl alt delete, other accounts work fine.
This was immediately after I ran a malware and antivirus scan.
Coincidentally, wifi has also been rubbish. I'm unsure if this is just bad luck.

With the black screen comes a window which says
and also some details about my Win10 version and Microsoft corporation. Thanks.

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#2 MissLisa1992

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Posted 08 February 2018 - 06:53 AM

Fixed it with a workaround: migrated old files to a new account and then ran further scans. Thanks for your help.

#3 bwv848


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Posted 14 February 2018 - 10:09 PM

Glad to hear your problem is solved!

If I do not reply in three days, please message me.
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