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Help with new plug in Webcam


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3 replies to this topic

#1 MinniePeeps

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Posted 07 February 2018 - 04:58 PM

I've got a Skype interview Friday morning but the Webcam I bought today is one that plugs into USB port and is meant to be ready to use straight away, no disc needed. When I plug it into the USB nothing happens and it's as if I haven't plugged it in! The USB port works fine for my speakers. Can anyone please help me?
My operating system is 4GB, 32 bit, Windows 7 professional.

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#2 britechguy

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Posted 07 February 2018 - 05:36 PM

Have you gone to the webcam manufacturer's support page for that precise model and downloaded and installed the drivers for this device meant for Win7 32-bit?

 

Not everything that's supposed to be "plug n' play" in Windows 7 turns out to behave that way.


Brian  AKA  Bri the Tech Guy (my website address is in my profile) Windows 10 Home, 64-bit, Version 1709, Build 16299

       

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#3 JohnC_21

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Posted 07 February 2018 - 07:50 PM

If the Webcam is generic and you cannot find any driver look in Device Manager for a device with a yellow exclamation mark. It may be under the Imaging Devices section. Right click and select Properties. Under the Details tab select Hardware IDs in the dropdown box. Copy and Paste the first line into your next post.



#4 MinniePeeps

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Posted 08 February 2018 - 08:58 AM

I can't find a support page for the manufacturer as it's just a generic brand but when I get home from work I'll look in Device Manager for the Hardware IDs.




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