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Windows profiles corrupting on a large scale

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#1 baines77


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Posted 07 February 2018 - 08:11 AM

I work as a Help Desk manager for a good size MSP and in the last month, we've seen at least 12 - 15+ profiles go corrupt (including the same profile 3 times in the span of a week - we're reloading that one), mostly in Win7 from what I recall.  I've never seen more than a couple per year before.  Anybody else running into this as well?  It's easy to just blame MS (though....) but there has to be an explanation.  These are all Windows enterprise environments - Server 08 - 16 (we're working on upgrading the 08's), we run ESET, MSP version of MWB, Labtech and Ninite.  It seems to happen mostly in the mornings when users log in, but have had a couple randomly go bad in the afternoon/evenings as well.  Something with server load?  Not properly unloading the profiles?  We're fixing them as they come along but something is up...

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#2 usasma


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Posted 07 February 2018 - 12:55 PM

Although I'm not that familiar with profile management (and gave up working w/W7 several years ago), I'd start by looking at the error logs on the systems that were corrupted.
In particular, checking the Admin logs from Event Viewer and maybe errors in the WER section of MSINFO32?

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#3 opera


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Posted 07 February 2018 - 12:58 PM

Check with ESET and MBAM as security software can cause this when it is run in realtime.

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