I'm trying to hook up an external webcam that I've had for a while to use with Skype. Its for an older laptop, about 6 years old, that has a failed internal webcam. The laptop is an Acer Aspire 5736Z-4402. The internal webcam worked initially, then became intermittent - more off than on - and I honestly can't remember the last time it worked; it's been at least two or three years.
The external webcam is a Microsoft VX-3000. The laptop has been upgraded to Windows 10 Home. The laptop works fine except for the webcam issue and has never been heavily used. I bought the webcam some years ago, to use on my old desktop which was running Windows XP and it worked okay there.
I plugged the webcam into the laptop, then started looking for drivers. I found this page:
As I read the page, I don't need any drivers if I'm running Windows 10. Is that correct?
When I tried the Windows 10 Camera app, it said it couldn't find my camera and I got this error code: 0xA00F4244(0xC000ABE0). I found some instructions for how to handle that code but I'm having trouble following them because they refer to Device Manager and I don't know which camera Device Manager is referring to.
I have no cameras under Imagining Devices, just two printers. I do have a USB camera under Sound, video and game controllers but I don't know if that is the internal or external camera.
Just for the heck of it, I tried installing the LifeCam 3.22 drivers but the installer complained that the program couldn't run on the laptop so that doesn't seem to be a solution either.
I need some guidance on how to proceed in these circumstances.