Hey guys, I would like to confirm something with this situation please. Owner brought a dell laptop and this Hp Pavilion 23 pc with the same symptoms, on powering it's not recognizing a boot device. I had to reload win10 on the laptop and replace the HDD on this desktop and all was well but now both computers started showing the same symptoms again. I could only suspect maybe some virus activity on her network causing the same problems with multiple pc's but she called verizon who told her there is no such thing as a virus being on their line, which I understand. What I am not understanding is why they could not send someone to check the network for viruses, not the line?
Also, I had disabled secureboot and enabled legacy to reload OS on both units but now checking the desktop the boot options was showing as UEFI so reset it back to legacy and now restarting 13 times, no issues.
I notice every time I press f9 to see the boot menu the white arrow to the left of the list is always showing on UEFI as in the pic. In the bios same deal as in 2nd pic, I am wondering if something might be wrong with the bios which may have caused the boot options to go back to UEFI or is this normal please?