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"DIGITAL MICROSCOPE INSTALLATION PROBLEMS"


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4 replies to this topic

#1 rmblnrd69

rmblnrd69

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  • Location:REDDING CA.
  • Local time:09:58 AM

Posted 04 February 2018 - 01:33 PM

The camera works find w/ taken a pic; but no video also when trying to use the ( Measurement section ); all I get is a blue screen without the viewing item.

 

I've uploaded the most important stuff I hope down below.  I would greatly appreciated someones patiences and supportAttached File  glavcam.inf   15.85KB   1 downloadsAttached File  SYSTEN INFO.txt   7.42KB   1 downloadsAttached File  Digital Microscope.txt   4.04KB   1 downloadsAttached File  User Manual_page19_image18.jpg   92.2KB   1 downloads.  



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#2 hamluis

hamluis

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Posted 04 February 2018 - 03:21 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#3 rmblnrd69

rmblnrd69
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Posted 04 February 2018 - 05:53 PM

http://speccy.piriform.com/results/46VmMBPt8ObXUEEcaCLIFlT

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by redd (administrator) on 04-02-2018 at 14:24:09
Running from "C:\Users\redd\Downloads"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Model: HP Compaq 6005 Pro MT PC Manufacturer: Hewlett-Packard

Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/04/2018 10:59:32 AM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 6.1.7601.23537, time stamp: 0x57c44efe
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc000041d
Fault offset: 0x0000000004140fd8
Faulting process id: 0x7a4
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3

Error: (02/04/2018 10:59:23 AM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 6.1.7601.23537, time stamp: 0x57c44efe
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000004140fd8
Faulting process id: 0x7a4
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3

Error: (02/04/2018 09:29:49 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/04/2018 09:22:30 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance.  hr = 0x80070013, The media is write protected.

Error: (02/04/2018 09:22:30 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x80070013, The media is write protected.
]
Error: (02/04/2018 09:22:30 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance.  hr = 0x80070013, The media is write protected.
.
Error: (02/04/2018 09:22:30 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x80070013, The media is write protected.

Error: (02/04/2018 09:06:57 AM) (Source: Application Error) (User: )
Description: Faulting application name: amcap.exe, version: 9.0.1.7, time stamp: 0x54044820
Faulting module name: amcap.exe, version: 9.0.1.7, time stamp: 0x54044820
Exception code: 0xc0000005
Fault offset: 0x00005df8
Faulting process id: 0x303c
Faulting application start time: 0xamcap.exe0
Faulting application path: amcap.exe1
Faulting module path: amcap.exe2
Report Id: amcap.exe3

Error: (01/26/2018 11:59:20 AM) (Source: Application Error) (User: )
Description: Faulting application name: WNDA3100v3.EXE, version: 1.0.0.10, time stamp: 0x54b63a2b
Faulting module name: MFC42u.DLL, version: 6.6.8064.0, time stamp: 0x4d79b239
Exception code: 0xc0000005
Fault offset: 0x000102d1
Faulting process id: 0x9a8
Faulting application start time: 0xWNDA3100v3.EXE0
Faulting application path: WNDA3100v3.EXE1
Faulting module path: WNDA3100v3.EXE2
Report Id: WNDA3100v3.EXE3

Error: (01/26/2018 11:45:33 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (02/04/2018 01:29:56 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk4\DR10.


Error: (02/04/2018 01:29:56 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk4\DR10.

Error: (02/04/2018 01:29:55 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk4\DR10.

Error: (02/04/2018 01:04:58 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk4\DR9.


Error: (02/04/2018 01:04:58 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk4\DR9.

Error: (02/04/2018 01:04:56 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk4\DR9.

Error: (02/04/2018 12:44:21 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk4\DR8.


Error: (02/04/2018 12:44:21 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk4\DR8.

Error: (02/04/2018 12:44:19 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk4\DR8.

Error: (02/04/2018 12:41:50 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk4\DR7.



Microsoft Office Sessions:
=========================
Error: (02/04/2018 10:59:32 AM) (Source: Application Error)(User: )
Description: Explorer.EXE6.1.7601.2353757c44efeunknown0.0.0.000000000c000041d000000000414 0fd87a401 d39ddd250b42d8C:\Windows\Explorer.EXEunknown8896f220-09dd-11e8-8e79-082e5f27b41e

Error: (02/04/2018 10:59:23 AM) (Source: Application Error)(User: )
Description: Explorer.EXE6.1.7601.2353757c44efeunknown0.0.0.000000000c00000050000000004140fd87 a401d39ddd250b42d8C:\Windows\Explorer.EXEunknown82bd0eb1-09dd-11e8-8e79-082e5f27b41e

Error: (02/04/2018 09:29:49 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/04/2018 09:22:30 AM) (Source: VSS)(User: )
Description: CoCreateInstance0x80070013, The media is write protected.

Error: (02/04/2018 09:22:30 AM) (Source: VSS)(User: )
Description: {4e14fba2-2e22-11d1-9964-00c04fbbb345}CEventSystem0x80070013, The media is write protected.

Error: (02/04/2018 09:22:30 AM) (Source: VSS)(User: )
Description: CoCreateInstance0x80070013, The media is write protected.

Error: (02/04/2018 09:22:30 AM) (Source: VSS)(User: )
Description: {4e14fba2-2e22-11d1-9964-00c04fbbb345}CEventSystem0x80070013, The media is write protected.

Error: (02/04/2018 09:06:57 AM) (Source: Application Error)(User: )
Description: amcap.exe9.0.1.754044820amcap.exe9.0.1.754044820c000000500005df8303c01d39dd a76d956beC:\Program Files (x86)\GLPCCamera\amcap.exeC:\Program Files (x86)\GLPCCamera\amcap.execdf5d9c1-09cd-11e8-89c3-082e5f27b41e

Error: (01/26/2018 11:59:20 AM) (Source: Application Error)(User: )
Description: WNDA3100v3.EXE1.0.0.1054b63a2bMFC42u.DLL6.6.8064.04d79b239c0000005000102d1 9a801d396ddb9ebf026C:\Program Files (x86)\NETGEAR\WNDA3100v3\WNDA3100v3.EXEC:\Windows\system32\MFC42u.DLL6516512c-02d3-11e8-89c3-082e5f27b41e

Error: (01/26/2018 11:45:33 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

CodeIntegrity Errors:
===================================
  Date: 2018-02-04 09:25:15.821
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tap0901.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2018-02-04 09:25:15.166
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tap0901.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2018-02-04 09:23:48.063
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tap0901.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2018-02-04 09:23:47.392
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tap0901.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2018-01-26 11:41:41.392
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tap0901.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2018-01-26 11:41:40.721
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tap0901.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2018-01-24 03:35:10.757
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tap0901.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2018-01-24 03:35:10.133
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tap0901.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2018-01-24 03:33:43.366
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tap0901.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2018-01-24 03:33:42.695
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tap0901.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

=========================== Installed Programs ============================
7-Zip 16.02 (x64) (HKLM\...\7-Zip) (Version: 16.02 - Igor Pavlov)
7-Zip 16.04 (x64 edition) (HKLM\...\{23170F69-40C1-2702-1604-000001000000}) (Version: 16.04.00.0 - Igor Pavlov)
Adobe Acrobat Reader DC MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AC0F074E4100}) (Version: 17.009.20044 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 28.0.0.127 - Adobe Systems Incorporated)
Adobe Flash Player 27 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 27.0.0.183 - Adobe Systems Incorporated)
Adobe Flash Player 27 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 27.0.0.183 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.3 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.3.1.201 - Adobe Systems, Inc.)
Advanced SystemCare 11 (HKLM-x32\...\Advanced SystemCare_is1) (Version: 11.1.0 - IObit)
AMD Catalyst Install Manager (HKLM\...\{37FCE154-7F59-74F0-3A35-BF503CEB230B}) (Version: 8.0.877.0 - Advanced Micro Devices, Inc.)
Avast Cleanup Premium (HKLM-x32\...\{075CC190-59EE-499F-828B-0B5C098C8C15}_is1) (Version: 17.3.4040 - AVAST Software)
Avast Free Antivirus (HKLM-x32\...\Avast Antivirus) (Version: 17.9.2322 - AVAST Software)
Bejeweled Blitz (HKLM-x32\...\Bejeweled Blitz) (Version:  - PopCap Games)
Bejeweled Twist 1.0 (HKLM-x32\...\Bejeweled Twist 1.0) (Version: 1.0 - PopCap Games)
Camera Support Core Library (HKLM-x32\...\{91F1A0D6-23AD-49FE-8D4E-379485652214}) (Version: 7.1.0.11 - Canon) Hidden
Camera Window DS (HKLM-x32\...\{91203BD3-6C3E-472F-ADBD-F60FDC7C4010}) (Version: 5.0 - Canon) Hidden
Camera Window DVC (HKLM-x32\...\{4C96958A-6562-4143-B820-FF4890D3B734}) (Version: 5.0 - Canon) Hidden
Camera Window MC (HKLM-x32\...\{C7281207-4AA4-425E-B57A-0E9EF8445635}) (Version: 5.0 - Canon) Hidden
Canon PhotoRecord (HKLM-x32\...\{0878E100-C0BB-41E8-B4C6-C486B61FDA7B}) (Version: 02.01.00069 - Cisra)
Canon ZoomBrowser EX (HKLM-x32\...\{C1D76D7A-F3BB-47EA-A746-5B1E2FFC1DF2}) (Version: 5.00.0000 - Canon)
Cubis Gold 2 (HKLM-x32\...\Cubis Gold 2) (Version:  - )
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Dashlane (HKCU\...\Dashlane) (Version: 5.5.0.14947 - Dashlane, Inc.)
Digital Microscope Suite (HKLM-x32\...\{1CEE7EAB-6821-4D03-9C1E-3AEE90EA13BC}) (Version: 2.00.0000 - EasyOn)
Driver Booster 5 (HKLM-x32\...\Driver Booster_is1) (Version: 5.2.0 - IObit)
Freemake Video Converter version 4.1.10 (HKLM-x32\...\Freemake Video Converter_is1) (Version: 4.1.10 - Ellora Assets Corporation)
Freemake Video Downloader (HKLM-x32\...\Freemake Video Downloader_is1) (Version: 3.8.1 - Ellora Assets Corporation)
GIRDAC PDF to Word Converter Pro (HKLM-x32\...\GIRDAC PDF to Word Converter Pro) (Version: 19.4.2.4 - GIRDAC InfoTechnologies)
GL USB2.0 UVC Camera Device (HKLM-x32\...\{9897BBD8-013A-49F3-928E-866A59B6E00C}) (Version: 15.12.09.0 - Genesys Logic)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 63.0.3239.132 - Google Inc.)
Google Drive (HKLM-x32\...\{9BC95947-92FD-438B-A168-C01F9A5B7292}) (Version: 2.34.7529.6838 - Google, Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
Gutterball 2 (HKLM-x32\...\Gutterball 2) (Version: 32.0.0.0 - Shockwave.com)
HangARoo v2.052 (HKLM-x32\...\HangARoo_is1) (Version:  - NCBuy.com)
HP ENVY 5530 series Basic Device Software (HKLM\...\{FE11AA0F-756F-4879-97A0-B1705E2DCABE}) (Version: 32.3.198.49673 - Hewlett-Packard Co.)
HP ENVY 5530 series Help (HKLM-x32\...\{97EAE055-1BE8-4775-8101-453E9715EC3F}) (Version: 30.0.0 - Hewlett Packard)
HP Photo Creations (HKCU\...\HP Photo Creations) (Version: 1.0.0.22192 - HP)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.7702 - HP)
HP Support Assistant (HKLM-x32\...\{4AAC4B07-77EF-4BCF-88DC-D24E4DE683E8}) (Version: 8.5.37.19 - HP Inc.)
HP Support Solutions Framework (HKLM-x32\...\{3D16A9C5-8107-4EBB-B988-08CD363A9D0F}) (Version: 12.8.47.1 - HP Inc.)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
IObit Malware Fighter 5 (HKLM-x32\...\IObit Malware Fighter_is1) (Version: 5.5 - IObit)
IObit Uninstaller (HKLM-x32\...\IObitUninstall) (Version: 7.2.0.11 - IObit)
IrfanView 4.50 (32-bit) (HKLM-x32\...\IrfanView) (Version: 4.50 - Irfan Skiljan)
Itibiti RTC (HKLM-x32\...\{730E03E4-350E-48E5-9D3E-4329903D454D}) (Version: 0.0.1 - Itibiti Inc) Hidden
Jardinains! (HKLM-x32\...\Jardinains!) (Version:  - )
Java 8 Update 151 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F64180151F0}) (Version: 8.0.1510.12 - Oracle Corporation)
Jewel Quest Solitaire (HKLM-x32\...\Jewel Quest Solitaire_is1) (Version:  - Best Buy)
Junk Mail filter update (HKLM-x32\...\{0BE9E708-5DC0-4963-9CFD-0AA519090E79}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Lenovo EasyCamera (HKLM-x32\...\{E8266049-8C7B-4A09-9E11-8BD100E0076A}) (Version: 8.0.1.2379 - GenesysLogic)
Masque IGT Slots Candy Bars (HKLM-x32\...\{F8B9FE64-687C-4F7B-9E15-3738C39BE1F7}) (Version: 1.0.0 - Masque Publishing)
Measurement version 2.0 (HKLM-x32\...\{D694A790-B0B4-43A3-9482-2E7AC0B95C7C}_is1) (Version: 2.0 - )
Measurmement (HKLM-x32\...\Measurmement1.0) (Version: 1.0 - Measurmement)
Microsoft .NET Framework 4.7.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.7.02558 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.0.4035.0328 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft SQL Server Compact 3.5 SP2 ENU (HKLM-x32\...\{3A9FC03D-C685-4831-94CF-4EDFD3749497}) (Version: 3.5.8080.0 - Microsoft Corporation)
Microsoft SQL Server Compact 3.5 SP2 x64 ENU (HKLM\...\{D4AD39AD-091E-4D33-BB2B-59F6FCB8ADC3}) (Version: 3.5.8080.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Morphyre (HKLM-x32\...\Morphyre) (Version:  - )
Movie Maker (HKLM-x32\...\{38F03569-A636-4CF3-BDDE-032C8C251304}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{DD67BE4B-7E62-4215-AFA3-F123A800A389}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
MovieEdit Task (HKLM-x32\...\{8AF1E098-1A5C-4336-BBE2-D047ABB401ED}) (Version: 1.2.0.21 - Canon) Hidden
NETGEAR WNDA3100v3 (HKLM-x32\...\{60C50FCC-545B-4D5D-B0D1-4A773143BCE7}) (Version: 1.0.0.10 - NETGEAR) Hidden
NETGEAR WNDA3100v3 Genie (HKLM-x32\...\InstallShield_{60C50FCC-545B-4D5D-B0D1-4A773143BCE7}) (Version: 1.0.0.10 - NETGEAR)
Nitro Reader 5 (HKLM\...\{42BEF461-E91D-4C9E-94A2-790D973CE971}) (Version: 5.5.9.2 - Nitro)
OpenVPN 2.3.6-I001  (HKLM-x32\...\OpenVPN) (Version: 2.3.6-I001 - )
Product Improvement Study for HP ENVY 5530 series (HKLM\...\{2EC3E3B8-797A-47FD-B3A2-574C96597A19}) (Version: 32.3.198.49673 - Hewlett-Packard Co.)
RAW Image Task 1.2 (HKLM-x32\...\{45EF4EE3-F591-4B74-A477-0CAE12934CE7}) (Version: 1.2 - Canon) Hidden
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.8199 - Realtek Semiconductor Corp.)
Revo Uninstaller 2.0.4 (HKLM\...\{A28DBDA2-3CC7-4ADC-8BFE-66D7743C6C97}_is1) (Version: 2.0.4 - VS Revo Group, Ltd.)
Ricochet Lost Worlds (HKLM-x32\...\Ricochet Lost Worlds) (Version: 32.0.0.0 - Shockwave.com)
Slingo Deluxe (HKLM-x32\...\Slingo Deluxe) (Version: 32.0.0.0 - Shockwave.com)
Smart Defrag 5 (HKLM-x32\...\Smart Defrag_is1) (Version: 5.8.0 - IObit)
Speccy (HKLM\...\Speccy) (Version: 1.31 - Piriform)
Sumopaint Pro (HKLM-x32\...\{D2ED1914-6AE0-229D-32A2-83BF3372607C}) (Version: 5.0.4 - UNKNOWN) Hidden
Sumopaint Pro (HKLM-x32\...\com.sumopaint.air) (Version: 5.0.4 - UNKNOWN)
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
TAP-Windows 9.9.2 (HKLM\...\TAP-Windows) (Version: 9.9.2 - )
Unity Web Player (x64) (All users) (HKLM\...\UnityWebPlayer) (Version: 4.6.6f2 - Unity Technologies ApS)
VC80CRTRedist - 8.0.50727.6195 (HKLM-x32\...\{933B4015-4618-4716-A828-5289FC03165F}) (Version: 1.2.0 - DivX, Inc) Hidden
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
VLC media player (HKLM\...\VLC media player) (Version: 2.2.8 - VideoLAN)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)
WinPatrol (HKLM-x32\...\{6A206A04-6BC1-411B-AA04-4E52EDEEADF2}) (Version: 34.11.2016.27 - Ruiware)
WinPcap 4.1.2 (HKLM-x32\...\WinPcapInst) (Version: 4.1.0.2001 - CACE Technologies)
WordJong™ (HKLM-x32\...\WordJong™) (Version: 32.0.0.0 - Shockwave.com)
Yahoo! Powered (HKLM-x32\...\winsearch) (Version:  - )
Yahoo! Powered (HKLM-x32\...\YahooPowered) (Version:  - )
Zuma’s Revenge™ (HKLM-x32\...\Zuma’s Revenge™) (Version: 32.0.0.0 - Shockwave.com)

========================= Memory info: ===================================
Percentage of memory in use: 61%
Total physical RAM: 3583.39 MB
Available physical RAM: 1395.94 MB
Total Virtual: 7164.95 MB
Available Virtual: 3553.74 MB

========================= Partitions: =====================================
1 Drive c: (Windows) (Fixed) (Total:140.89 GB) (Free:80.28 GB) NTFS
4 Drive f: (JIMS WORK F) (Removable) (Total:7.59 GB) (Free:6.91 GB) FAT32
5 Drive g: (WDO_MEDIA64) (Removable) (Total:14.89 GB) (Free:14.89 GB) FAT32
6 Drive h: (USB30FD) (Removable) (Total:29.79 GB) (Free:16.45 GB) FAT32

========================= Users: ========================================
User accounts for \\REDD-PC

Administrator            Guest                    redd                     


**** End of log ****


Edited by hamluis, 05 February 2018 - 06:37 AM.


#4 hamluis

hamluis

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Posted 05 February 2018 - 10:23 AM

You seem to have several items requiring consideration.  I have two suggestions.

 

1.  Uninstall all IObit applications from your system.

 

2.  I would investigate the hard disk controller errors reflected in the MiniToolBox data.  Such errors indicate unreliability re any data stored on said drives, IMO.

 

You might try posting a link for the Speccy data again...the one posted does not work for me.

 

Louis


Edited by hamluis, 05 February 2018 - 10:24 AM.


#5 dc3

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Posted 05 February 2018 - 11:15 AM

Please try creating the Speccy Snapshot again.  It appears that you may not have followed the instructions properly since the Speccy didn't produce the Snapshot.

 

Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download.

When Speccy opens you will see a screen similar to the one below.

 LUDoziL.png

Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.

 speccy2.png

The following screen will appear, click on Yes.

 speccy3.png

The following screen will appear, click on Copy to Clipboard.

In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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