Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Half my screen is green


  • Please log in to reply
2 replies to this topic

#1 Jeromy257

Jeromy257

  • Members
  • 1 posts
  • OFFLINE
  •  

Posted 03 February 2018 - 03:00 AM

Ever since i bought my new monitor (Acer Preditor GN246HL) I have been getting weird green pixels all over half my screen, i was wondering if this could be my graphics card causing the problem. Should I upgrade to an RX 570? The green pixels only show up in dark areas of the screen.

Computer Information:
Manufacturer: System manufacturer
Model: System Product Name
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel® Core™ i5-7500 CPU @ 3.40GHz
CPU Family: 0x6
CPU Model: 0x9e
CPU Stepping: 0x9
CPU Type: 0x0
Speed: 3408 Mhz
4 logical processors
4 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Supported

Operating System Version:
Windows 7 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: Radeon™ RX 460 Graphics
DirectX Driver Name: aticfx32.dll
Driver Version: 23.20.15017.3010
DirectX Driver Version: 23.20.15017.3010
Driver Date: 1 31 2018
OpenGL Version: 4.5
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 144 Hz
DirectX Card: Radeon™ RX 460 Graphics
VendorID: 0x1002
DeviceID: 0x67ef
Revision: 0xcf
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 26.65" x 15.00" (30.55" diag)
67.7cm x 38.1cm (77.6cm diag)
Primary Bus Type Not Detected
Primary VRAM Not Detected
Supported MSAA Modes: 2x 4x 8x 

Sound card:
Audio device: Speakers (Realtek High Definiti

Memory:
RAM: 16324 Mb

Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 953866 Mb
Largest Free Hard Disk Block: 524331 Mb
OS Install Date: Jan 01 1970
Game Controller: None detected
VR Headset: None detected

 

 

I couldn't get a picture of my own, but this is exactly what my screen looks like



BC AdBot (Login to Remove)

 


#2 Platypus

Platypus

  • Global Moderator
  • 15,431 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Australia
  • Local time:02:00 PM

Posted 03 February 2018 - 03:09 AM

i was wondering if this could be my graphics card causing the problem.


To determine this, use a different monitor on the same output, or connect the Predator to another system. Whichever still causes the green pixelation is the one that has a fault.
Top 5 things that never get done:

1.

#3 Chris Cosgrove

Chris Cosgrove

  • Moderator
  • 7,098 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Scotland
  • Local time:03:00 AM

Posted 03 February 2018 - 07:25 PM

You say 'Your new monitor'. As Platypus has said, connect it to a different computer to see if you are still getting the green pixcels.

 

If you are and if the monitor is still new enough to be inside warranty contact your supplier to make a claim.

 

Chris Cosgrove






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users