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PC crashes while gaming (no blue screen of dead)


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#1 Samet90

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Posted 02 February 2018 - 05:56 AM

Hi guys my new build pc crashes randomly when playing diablo 3, killing floor 2, City Skyline and some more games.
It doesn't happen right away, sometimes couple minutes/hours or not at the same day.

My pc temps are idle cpu/gpu min 30/ max 37 idle.
While gaming min cpu/gpu min 40/40 max 67/62.

It only happens while playing games, yesterday I played CS:GO nothing happened or league of legends for few hours.

Checked event viewer critical error got kernel error but that doesn't say anything.
I work for IT at school i know some things for hardware, please help.

 

Swapped Ram  and tested it 1 by 1 same result.

 

*I've tried with overclocking settings and without in the BIOS settings with Asus profile same result.

Specs:

Mobo: Asus ROG Maximus X Hero (Currently at latest bios update)

CPU: Intel core i7 8700k (not overclocked)

GPU: Nvidia GTX 1080ti Asus OC

PSU: Aerocool P7-­650W Platinum

Ram: Corsair Vengeance LED CMU16GX4M2C3200C16R (Speed currently at 2133 MHZ) *tried diffrent speeds same result*



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#2 Samet90

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Posted 02 February 2018 - 06:09 AM

*update reinstalled the os had no effect, it started at PUBG as well, only when i Alt Tab few times then it crashes.



#3 usasma

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Posted 02 February 2018 - 02:20 PM

Please run this report collecting tool so that we can provide a complete analysis: (from the pinned topic at the top of the forum)   http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
NOTE:  On problem systems it can take up to 20 minutes for the log files to complete.  Please be patient and let it run.

If you still have problems with it running, there's an alternate tool here (direct download link):  https://github.com/blueelvis/BSOD-Inspector/releases/download/1.0.5/BSODInspector-1.0.5.exe

NOTE:
Please zip up the (.ZIP) files - do not use .RAR, .7z or other compression utilities. 
.ZIP is the type file that can be uploaded to the forums.

 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#4 Samet90

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Posted 02 February 2018 - 03:26 PM

Please run this report collecting tool so that we can provide a complete analysis: (from the pinned topic at the top of the forum)   http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
NOTE:  On problem systems it can take up to 20 minutes for the log files to complete.  Please be patient and let it run.

If you still have problems with it running, there's an alternate tool here (direct download link):  https://github.com/blueelvis/BSOD-Inspector/releases/download/1.0.5/BSODInspector-1.0.5.exe

NOTE:
Please zip up the (.ZIP) files - do not use .RAR, .7z or other compression utilities. 
.ZIP is the type file that can be uploaded to the forums.

Thanks for the reply, I'm trying it now will let u know



#5 Samet90

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Posted 02 February 2018 - 03:29 PM

Its done what do i need to do now?



#6 usasma

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Posted 02 February 2018 - 04:14 PM

Zip up and upload the Sysnative report and the Speccy link with your next post.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#7 Samet90

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Posted 02 February 2018 - 04:15 PM

how do i upload zip here?



#8 Samet90

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Posted 02 February 2018 - 04:21 PM

http://www.mediafire.com/folder/d4qvbn4qvaawawa,i4643ipwfxu69a6/shared



#9 Samet90

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Posted 02 February 2018 - 04:47 PM

Please help me out man wasted 2000+ € on this rig.



#10 Accessible_Minidump

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Posted 02 February 2018 - 05:51 PM

What do you mean by crash? Did it freeze? Did it turn off? Anything?



#11 Samet90

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Posted 02 February 2018 - 05:58 PM

Screen goes black then 2 seconds later restarts the whole pc.



#12 Accessible_Minidump

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Posted 02 February 2018 - 06:12 PM

Screen goes black then 2 seconds later restarts the whole pc.

That seems like a BSoD to me. Have you tried right-clicking on the Error 41 kernel power event and right clicking, clicking on event properties, then going to Details? You should see something like

BugcheckCode (a number)

#13 Samet90

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Posted 02 February 2018 - 06:55 PM

- System
    - Provider
      [ Name] Microsoft-Windows-Kernel-Power       [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
      EventID 41       Version 6       Level 1       Task 63       Opcode 0       Keywords 0x8000400000000002     - TimeCreated
      [ SystemTime] 2018-02-02T21:16:47.190356300Z
      EventRecordID 669       Correlation     - Execution
      [ ProcessID] 4       [ ThreadID] 8
      Channel System       Computer DESKTOP-1UIQ1EV     - Security
      [ UserID] S-1-5-18
- EventData
    BugcheckCode 0     BugcheckParameter1 0x0     BugcheckParameter2 0x0     BugcheckParameter3 0x0     BugcheckParameter4 0x0     SleepInProgress 0     PowerButtonTimestamp 0     BootAppStatus 0     Checkpoint 0     ConnectedStandbyInProgress false     SystemSleepTransitionsToOn 2     CsEntryScenarioInstanceId 0     BugcheckInfoFromEFI true     CheckpointStatus 0


#14 Samet90

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Posted 02 February 2018 - 06:58 PM

It would help if i actually got a bsod with error message but unfortunately i dont get it.



#15 Accessible_Minidump

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Posted 02 February 2018 - 08:41 PM

- System

    - Provider
      [ Name] Microsoft-Windows-Kernel-Power       [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
      EventID 41       Version 6       Level 1       Task 63       Opcode 0       Keywords 0x8000400000000002     - TimeCreated
      [ SystemTime] 2018-02-02T21:16:47.190356300Z
      EventRecordID 669       Correlation     - Execution
      [ ProcessID] 4       [ ThreadID] 8
      Channel System       Computer DESKTOP-1UIQ1EV     - Security
      [ UserID] S-1-5-18
- EventData
    BugcheckCode 0     BugcheckParameter1 0x0     BugcheckParameter2 0x0     BugcheckParameter3 0x0     BugcheckParameter4 0x0     SleepInProgress 0     PowerButtonTimestamp 0     BootAppStatus 0     Checkpoint 0     ConnectedStandbyInProgress false     SystemSleepTransitionsToOn 2     CsEntryScenarioInstanceId 0     BugcheckInfoFromEFI true     CheckpointStatus 0

 

Probably a PSU problem then -- after it crashes, open the computer and feel various components (except from CPU and GPU), are they hot? Particularly your PSU.






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