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Windows Process Manager infection


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9 replies to this topic

#1 g-scott

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Posted 01 February 2018 - 01:39 AM

After reading other accounts of this issue on this forum, I believe I am in need of a fixlst.txt file for my issues. I ran FRST64.exe and attached are my results. Run in safe mode from commend prompt from USB

Thank you !!

Attached Files


Edited by hamluis, 01 February 2018 - 07:30 AM.
Moved from Win 7 to Malware Removal Logs - Hamluis.


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#2 g-scott

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Posted 01 February 2018 - 01:54 AM

also, rogue killer will NOT run on this PC. That has me hugely concerned. Will not run out of safe mode either.

 

The source of my concern are two folders in Users/ME/AppData/Local/

in one of these folders is the file being linked to the Windows Process Manager entries in Task manager. 

I managed to mess with the permissions of these folders and seem to have disabled the Windows Process Manager problems, but I cannot delete these folders.


Edited by g-scott, 01 February 2018 - 01:58 AM.


#3 Aura

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Posted 01 February 2018 - 08:10 AM

Hi g-scott :)

My name is Aura and I'll be assisting you with your malware issue. Since we'll be working together, you can call me Aura or Yoan, which is my real name, it's up to you! Now that we've broke the ice, I'll just ask you a few things during the time we'll be working together to clean your system and get it back to an operational state.
  • As you'll notice, the logs we are asking for here are quite lenghty, so it's normal for me to not reply exactly after you post them. This is because I need some time to analyse them and then act accordingly. However, I'll always reply within 24 hours, 48 hours at most if something unexpected happens
  • As long as I'm assisting you on BleepingComputer, in this thread, I'll ask you to not seek assistance anywhere else for any issue related to the system we are working on. If you have an issue, question, etc. about your computer, please ask it in this thread and I'll assist you
  • The same principle applies to any modifications you make to your system, I would like you to ask me before you do any manipulations that aren't in the instructions I posted. This is to ensure that we are operating in sync and I know exactly what's happening on your system
  • If you aren't sure about an instruction I'm giving you, ask me about it. This is to ensure that the clean-up process goes without any issue. I'll answer you and even give you more precise instructions/explanations if you need. There's no shame in asking questions here, better be safe than sorry!
  • If you don't reply to your thread within 3 days, I'll bump this thread to let you know that I'm waiting for you. If you don't reply after 5 days, it'll be closed. If you return after that period, you can send me a PM to get it unlocked and we'll continue where we left off
  • Since malware can work quickly, we want to get rid of them as fast as we can, before they make unknown changes to the system. This being said, I would appreciate if you could reply to this thread within 24 hours of me posting. This way, we'll have a good clean-up rhythm and the chances of complications will be reduced
  • I'm against any form of pirated, illegal and counterfeit software and material. So if you have any installed on your system, I'll ask you to uninstall them right now. You don't have to tell me if you indeed had some or not, I'll give you the benefit of the doubt. Plus, this would be against BleepingComputer's rules
  • In the end, you are the one asking for assistance here. So if you wish to go a different way during the clean-up, like format and reinstall Windows, you are free to do so. I would appreciate you to let me know about it first, and if you need, I can also assist you in the process
  • I would appreciate if you were to stay with me until the end, which means, until I declare your system clean. Just because your system isn't behaving weirdly anymore, or is running better than before, it doesn't mean that the infection is completely gone
    This being said, I have a full time job so sometimes it'll take longer for me to reply to you. Don't worry, you'll be my first priority as soon as I get home and have time to look at your thread
This being said, it's time to clean-up some malware, so let's get started, shall we? :)

iO3R662.pngFarbar Recovery Scan Tool (FRST) - Fix mode
Follow the instructions below to execute a fix on your system using FRST, and provide the log in your next reply.
  • Right-click on the FRST executable and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Copy/paste the following inside the text area:
    Start::
    CMD: bcdedit.exe /set {bootmgr} displaybootmenu yes
    CMD: bcdedit.exe /set {default} recoveryenabled yes
    End::
    
  • Click on the Fix button
    NYA5Cbr.png
  • On completion, a message will come up saying that the fix has been completed and it'll open a log in Notepad
  • Copy and paste its content in your next reply

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My timezone UTC-05:00 (East. Coast). If I didn't reply to you within 48 hours, please send me a PM.


#4 g-scott

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Posted 01 February 2018 - 03:37 PM

do you want to run this from the recovery environment or just from a normal boot?



#5 g-scott

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Posted 01 February 2018 - 04:21 PM

here is the fixlog.txt report:

 

Fix result of Farbar Recovery Scan Tool (x64) Version: 27.01.2018
Ran by GSI (01-02-2018 15:19:04) Run:2
Running from G:\
Loaded Profiles: GSI (Available Profiles: GSI)
Boot Mode: Normal
==============================================
 
fixlist content:
*****************
CMD: bcdedit.exe /set {bootmgr} displaybootmenu yes
CMD: bcdedit.exe /set {default} recoveryenabled yes
 
*****************
 
 
========= bcdedit.exe /set {bootmgr} displaybootmenu yes =========
 
The operation completed successfully.
 
========= End of CMD: =========
 
 
========= bcdedit.exe /set {default} recoveryenabled yes =========
 
The operation completed successfully.
 
========= End of CMD: =========
 
 
==== End of Fixlog 15:19:04 ====


#6 Aura

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Posted 02 February 2018 - 08:20 AM

For the next part, you'll need to download the FRST executable a clean computer, and move them on your USB Flash Drive. That USB can only be inserted in the infected computer if it is either shutdown, or in the Windows RE. Otherwise, the infection will mess with the files on the USB and you'll have to restart.

iO3R662.pngFarbar Recovery Scan Tool (FRST) - Recovery Environment Scan
Follow the instructions below to download and execute a scan on your system with FRST from the Recovery Environment, and provide the logs in your next reply.

Item(s) required:
  • USB Flash Drive (size depend on if you have to create a USB Recovery or Installation media)
  • Another computer (clean of infection)
  • CD/DVD (optional: only needed if you need to create a Recovery or Installation media and your USB Flash Drive is too small)
Preparing the USB Flash Drive
  • Download the right version of FRST for your system from a clean computer:
    • FRST 32-bit
    • FRST 64-bit
      Note: Only the right version will run on your system, the other will throw an error message. So if you don't know what your system's version is, simply download both of them, and the one that works is the one you should be using.
  • Move the executable (FRST.exe or FRST64.exe) on your USB Flash Drive
Boot in the Recovery Environment
  • To enter the Recovery Environment with Windows Vista and Windows 7, follow the instructions below:
    • Restart the computer
    • Once you've seen your BIOS splashscreen (the computer manufacturer logo), tap the F8 key repeatedly until the Advanced Boot Options menu appears
    • Use the arrow keys to select Repair your computer, and press on Enter
    • Select your keyboard layout (US, French, etc.) and click on Next
    • Click on Command Prompt to open the command prompt
      Note: If you can't access the Recovery Environment using the F8 method above, you'll need to create a Windows installation or repair media. It can be made on the computer itself or another one running the same version of Windows as the one you plan to use it on. For more information, check out this tutorial on SevenForums.
  • To enter the Recovery Environment with Windows 8 or Windows 8.1, follow the instructions in this tutorial on EightForums
    Note: If you can't access the Recovery Environment using the method above, you'll need to create a Windows installation or repair media. It can be made on the computer itself or another one running the same version of Windows as the one you plan to use it on. For more information, check out this tutorial.
  • To enter the Recovery Environment with Windows 10, follow the instructions in this tutorial on TenForums
    Note: If you can't access the Recovery Environment using the method above, you'll need to create a Windows installation or repair media. It can be made on the computer itself or another one running the same version of Windows as the one you plan to use it on. For more information, check out this tutorial on TenForums.
  • Once in the Windows RE, plug the USB Flash Drive in the computer
Once in the command prompt
  • In the command prompt, type notepad and press on Enter
  • Notepad will open. Click on the File menu and select Open
  • Click on Computer/This PC, find the letter for your USB Flash Drive, then close the window and Notepad
  • In the command prompt, type e:\frst.exe (for the x64 version, type e:\frst64.exe and press on Enter
  • Note: Replace the letter e with the drive letter of your USB Flash Drive
  • FRST will open
  • Click on Yes to accept the disclaimer
  • Click on the Scan button and wait for the scan to complete
  • A log called FRST.txt will be saved on your USB Flash Drive. Attach it in your next reply

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#7 g-scott

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Posted 02 February 2018 - 02:59 PM

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 27.01.2018
Ran by SYSTEM on MININT-TJHD8OL (02-02-2018 13:20:57)
Running from H:\
Platform: Windows 7 Professional Service Pack 1 (X64) Language: English (United States)
Internet Explorer Version 11
Boot Mode: Recovery
Default: ControlSet001
ATTENTION!:=====> If the system is bootable FRST must be run from normal or Safe mode to create a complete log.
 
 
==================== Registry (Whitelisted) ===========================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe [7202520 2013-08-19] (Realtek Semiconductor)
HKLM\...\Run: [RtHDVBg_DTS] => C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [1321688 2013-08-06] (Realtek Semiconductor)
HKLM\...\Run: [AvastUI.exe] => C:\Program Files\AVAST Software\Avast\AvLaunch.exe [246120 2018-01-31] (AVAST Software)
HKLM-x32\...\Run: [] => [X]
HKLM-x32\...\Run: [ISUSPM Startup] => C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe [221184 2006-10-03] (Macrovision Corporation)
HKLM-x32\...\Run: [ISUSScheduler] => C:\Program Files (x86)\Common Files\InstallShield\UpdateService\issch.exe [81920 2006-10-03] (Macrovision Corporation)
HKU\GSI\...\Run: [CCleaner Monitoring] => C:\Program Files\CCleaner\CCleaner64.exe [10257872 2018-01-09] (Piriform Ltd)
 
==================== Services (Whitelisted) ====================
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
"HKLM\System\ControlSet001\Services\uwgdm" => removed successfully
C:\Windows\System32\drivers\avhmqtwz.sys => moved successfully
C:\Users\GSI\AppData\Local\atbwsuv\atbwsuv.exe => moved successfully
C:\Users\GSI\AppData\Local\atbwsuv\dsexkmo.exe => moved successfully
S2 asComSvc; C:\Program Files (x86)\ASUS\AXSP\1.00.19\atkexComSvc.exe [920736 2016-12-30] ()
S2 asHmComSvc; C:\Program Files (x86)\ASUS\AAHM\1.00.20\aaHMSvc.exe [951936 2013-09-17] (ASUSTeK Computer Inc.)
S2 AsSysCtrlService; C:\Program Files (x86)\ASUS\AsSysCtrlService\1.00.22\AsSysCtrlService.exe [1360016 2014-04-24] ()
S2 AsusFanControlService; C:\Program Files (x86)\ASUS\AsusFanControlService\1.01.22\AsusFanControlService.exe [399744 2012-11-07] (ASUSTeK Computer Inc.)
S3 aswbIDSAgent; C:\Program Files\AVAST Software\Avast\x64\aswidsagenta.exe [7538536 2018-01-31] (AVAST Software)
S2 avast! Antivirus; C:\Program Files\AVAST Software\Avast\AvastSvc.exe [301168 2018-01-31] (AVAST Software)
S2 DTSAudioSvc; C:\Program Files\Realtek\Audio\HDA\DTSU2PAuSrv64.exe [240584 2012-10-01] (DTS, Inc)
S2 ESRV_SVC_QUEENCREEK; C:\Program Files\Intel\SUR\QUEENCREEK\esrv_svc.exe [805632 2016-11-17] ()
S3 HcwDevCentralService; C:\Program Files (x86)\Hauppauge\DeviceCentral\HcwDevCentralService.exe [399120 2015-04-15] (Hauppauge Computer Works, Inc.)
S3 IDriverT; C:\Program Files (x86)\Roxio\Roxio MyDVD DE\InstallShield\Driver\1050\Intel 32\IDriverT.exe [73728 2004-10-22] (Macrovision Corporation)
S3 Intel® Capability Licensing Service TCP IP Interface; C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe [803872 2012-12-10] (Intel® Corporation)
S2 jhi_service; C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [169432 2013-05-13] (Intel Corporation)
S2 MBAMService; C:\Program Files\Malwarebytes\Anti-Malware\mbamservice.exe [6234056 2017-11-01] (Malwarebytes)
S2 NvContainerLocalSystem; C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe [518264 2017-10-10] (NVIDIA Corporation)
S3 NvContainerNetworkService; C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe [518264 2017-10-10] (NVIDIA Corporation)
S2 PSI_SVC_2; C:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe [277360 2014-04-30] (arvato digital services llc)
S2 SystemUsageReportSvc_QUEENCREEK; C:\Program Files\Intel Driver Update Utility\SUR\SurSvc.exe [156928 2016-11-17] ()
S3 USER_ESRV_SVC_QUEENCREEK; C:\Program Files\Intel\SUR\QUEENCREEK\esrv_svc.exe [805632 2016-11-17] ()
S3 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2013-05-26] (Microsoft Corporation)
S2 NVDisplay.ContainerLocalSystem; "C:\Program Files\NVIDIA Corporation\Display.NvContainer\NVDisplay.Container.exe" -s NVDisplay.ContainerLocalSystem -f "C:\ProgramData\NVIDIA\NVDisplay.ContainerLocalSystem.log" -l 3 -d "C:\Program Files\NVIDIA Corporation\Display.NvContainer\plugins\LocalSystem" -r -p 30000
S2 NvTelemetryContainer; "C:\Program Files (x86)\NVIDIA Corporation\NvTelemetry\NvTelemetryContainer.exe" -s NvTelemetryContainer -f "C:\ProgramData\NVIDIA\NvTelemetryContainer.log" -l 3 -d "C:\Program Files (x86)\NVIDIA Corporation\NvTelemetry\plugins" -r
 
===================== Drivers (Whitelisted) ======================
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
S0 asahci64; C:\Windows\System32\DRIVERS\asahci64.sys [49760 2012-01-06] (Asmedia Technology)
S1 AsIO; C:\Windows\SysWow64\drivers\AsIO.sys [15232 2012-08-22] ()
S1 AsUpIO; C:\Windows\SysWow64\drivers\AsUpIO.sys [14464 2013-01-15] ()
S3 ASUSFILTER; C:\Windows\SysWow64\drivers\ASUSFILTER.sys [46152 2011-09-20] (MCCI Corporation)
S1 aswArPot; C:\Windows\System32\drivers\aswArPot.sys [185096 2018-01-31] (AVAST Software)
S1 aswbidsdriver; C:\Windows\System32\drivers\aswbidsdrivera.sys [321512 2018-01-31] (AVAST Software)
S0 aswbidsh; C:\Windows\System32\drivers\aswbidsha.sys [199448 2018-01-31] (AVAST Software)
S0 aswblog; C:\Windows\System32\drivers\aswbloga.sys [343768 2018-01-31] (AVAST Software)
S0 aswbuniv; C:\Windows\System32\drivers\aswbuniva.sys [57696 2018-01-31] (AVAST Software)
S1 aswHdsKe; C:\Windows\System32\drivers\aswHdsKe.sys [149344 2018-01-31] (AVAST Software)
S3 aswHwid; C:\Windows\System32\drivers\aswHwid.sys [46976 2018-01-31] (AVAST Software)
S2 aswMonFlt; C:\Windows\System32\drivers\aswMonFlt.sys [146648 2018-01-31] (AVAST Software)
S1 aswRdr; C:\Windows\System32\drivers\aswRdr2.sys [110336 2018-01-31] (AVAST Software)
S0 aswRvrt; C:\Windows\System32\drivers\aswRvrt.sys [84384 2018-01-31] (AVAST Software)
S1 aswSnx; C:\Windows\System32\drivers\aswSnx.sys [1025176 2018-01-31] (AVAST Software)
S1 aswSP; C:\Windows\System32\drivers\aswSP.sys [457896 2018-01-31] (AVAST Software)
S2 aswStm; C:\Windows\System32\drivers\aswStm.sys [204456 2018-01-31] (AVAST Software)
S0 aswVmm; C:\Windows\System32\drivers\aswVmm.sys [358672 2018-01-31] (AVAST Software)
S3 hcwE5bda; C:\Windows\System32\drivers\hcwE5bda.sys [974808 2015-08-20] (Hauppauge Computer Work, Inc.)
S3 NvStreamKms; C:\Program Files\NVIDIA Corporation\NvStreamSrv\NvStreamKms.sys [30328 2017-10-10] (NVIDIA Corporation)
S3 nvvad_WaveExtensible; C:\Windows\System32\drivers\nvvad64v.sys [50808 2017-10-10] (NVIDIA Corporation)
S3 nvvhci; C:\Windows\System32\DRIVERS\nvvhci.sys [57976 2017-10-10] (NVIDIA Corporation)
S3 semav6msr64; C:\Windows\system32\drivers\semav6msr64.sys [21984 2016-10-18] ()
S5 UnlockerDriver5; C:\Program Files\Unlocker\UnlockerDriver5.sys [12352 2010-07-01] ()
S4 MBAMSwissArmy; \SystemRoot\System32\Drivers\mbamswissarmy.sys [X]
 
==================== NetSvcs (Whitelisted) ===================
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
 
==================== One Month Created files and folders ========
 
(If an entry is included in the fixlist, the file/folder will be moved.)
 
2018-02-01 00:00 - 2018-02-01 00:00 - 000000000 ____D C:\Users\GSI\AppData\Roaming\AVAST Software
2018-01-31 23:52 - 2018-01-31 23:52 - 000003914 _____ C:\Windows\System32\Tasks\Avast Emergency Update
2018-01-31 23:52 - 2018-01-31 23:52 - 000001922 _____ C:\Users\Public\Desktop\Avast Free Antivirus.lnk
2018-01-31 23:52 - 2018-01-31 23:52 - 000000000 ____D C:\Windows\System32\Tasks\Avast Software
2018-01-31 23:52 - 2018-01-31 23:52 - 000000000 ____D C:\Program Files\Common Files\Avast Software
2018-01-31 23:51 - 2018-01-31 23:52 - 000457896 _____ (AVAST Software) C:\Windows\System32\Drivers\aswSP.sys
2018-01-31 23:51 - 2018-01-31 23:52 - 000146648 _____ (AVAST Software) C:\Windows\System32\Drivers\aswMonFlt.sys
2018-01-31 23:51 - 2018-01-31 23:50 - 000358672 _____ (AVAST Software) C:\Windows\System32\Drivers\aswVmm.sys
2018-01-31 23:51 - 2018-01-31 23:50 - 000204456 _____ (AVAST Software) C:\Windows\System32\Drivers\aswStm.sys
2018-01-31 23:51 - 2018-01-31 23:50 - 000185096 _____ (AVAST Software) C:\Windows\System32\Drivers\aswArPot.sys
2018-01-31 23:51 - 2018-01-31 23:50 - 000110336 _____ (AVAST Software) C:\Windows\System32\Drivers\aswRdr2.sys
2018-01-31 23:51 - 2018-01-31 23:50 - 000084384 _____ (AVAST Software) C:\Windows\System32\Drivers\aswRvrt.sys
2018-01-31 23:51 - 2018-01-31 23:50 - 000046976 _____ (AVAST Software) C:\Windows\System32\Drivers\aswHwid.sys
2018-01-31 23:51 - 2018-01-31 23:48 - 001025176 _____ (AVAST Software) C:\Windows\System32\Drivers\aswSnx.sys
2018-01-31 23:51 - 2018-01-31 23:47 - 000343768 _____ (AVAST Software) C:\Windows\System32\Drivers\aswbloga.sys
2018-01-31 23:51 - 2018-01-31 23:47 - 000321512 _____ (AVAST Software) C:\Windows\System32\Drivers\aswbidsdrivera.sys
2018-01-31 23:51 - 2018-01-31 23:47 - 000199448 _____ (AVAST Software) C:\Windows\System32\Drivers\aswbidsha.sys
2018-01-31 23:51 - 2018-01-31 23:47 - 000149344 _____ (AVAST Software) C:\Windows\System32\Drivers\aswHdsKe.sys
2018-01-31 23:51 - 2018-01-31 23:47 - 000057696 _____ (AVAST Software) C:\Windows\System32\Drivers\aswbuniva.sys
2018-01-31 23:50 - 2018-01-31 23:50 - 000365680 _____ (AVAST Software) C:\Windows\System32\aswBoot.exe
2018-01-31 23:46 - 2018-01-31 23:46 - 000000000 ____D C:\Program Files\AVAST Software
2018-01-31 23:45 - 2018-02-01 02:33 - 000000000 ____D C:\ProgramData\AVAST Software
2018-01-31 23:45 - 2018-01-31 23:45 - 000003872 _____ C:\Windows\System32\Tasks\CCleaner Update
2018-01-31 23:43 - 2018-01-31 23:46 - 011205832 _____ (Piriform Ltd) C:\Users\GSI\Downloads\ccsetup539.exe
2018-01-31 23:43 - 2018-01-31 23:45 - 011205832 _____ (Piriform Ltd) C:\Users\GSI\Downloads\ccsetup539 (1).exe
2018-01-31 22:06 - 2018-02-02 13:20 - 000000000 ____D C:\FRST
2018-01-31 13:29 - 2018-01-31 13:37 - 000000000 ____D C:\AdwCleaner
2018-01-31 13:28 - 2018-01-31 13:28 - 036430896 _____ (Adlice Software ) C:\Users\GSI\Downloads\setup.exe
2018-01-31 13:27 - 2018-01-31 13:27 - 026917960 _____ (Adlice Software) C:\Users\GSI\Downloads\RogueKiller_portable64.exe
2018-01-31 13:26 - 2018-01-31 13:26 - 008206624 _____ (Malwarebytes) C:\Users\GSI\Downloads\adwcleaner_7.0.7.0 (1).exe
2018-01-31 13:25 - 2018-01-31 13:25 - 008206624 _____ (Malwarebytes) C:\Users\GSI\Downloads\adwcleaner_7.0.7.0.exe
2018-01-31 13:19 - 2018-01-31 11:49 - 026917960 _____ (Adlice Software) C:\RogueKiller_portable64.exe
2018-01-31 12:10 - 2018-01-31 12:10 - 000000000 ____D C:\ProgramData\RogueKiller
2018-01-21 18:20 - 2018-01-21 18:20 - 015065792 _____ (Microsoft Corporation) C:\Users\GSI\Downloads\mseinstall (2).exe
2018-01-21 18:19 - 2018-01-21 18:19 - 015082688 _____ (Microsoft Corporation) C:\Users\GSI\Downloads\mseinstall (1).exe
 
==================== One Month Modified files and folders ========
 
(If an entry is included in the fixlist, the file/folder will be moved.)
 
2018-02-02 13:20 - 2017-10-15 16:15 - 000000000 ____D C:\Users\GSI\AppData\Local\atbwsuv
2018-02-02 11:16 - 2016-12-27 00:04 - 000000000 ____D C:\ProgramData\NVIDIA
2018-02-02 11:16 - 2009-07-13 21:13 - 000781790 _____ C:\Windows\System32\PerfStringBackup.INI
2018-02-02 11:16 - 2009-07-13 20:45 - 000022096 ____H C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2018-02-02 11:16 - 2009-07-13 20:45 - 000022096 ____H C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2018-02-02 11:16 - 2009-07-13 19:20 - 000000000 ____D C:\Windows\inf
2018-02-02 11:16 - 2009-07-13 18:34 - 020709376 _____ C:\Windows\System32\config\HARDWARE
2018-02-02 11:09 - 2017-10-15 16:09 - 002843648 _____ C:\Windows\System32\sbbcledsvc.exe
2018-02-02 11:09 - 2009-07-13 21:08 - 000000006 ____H C:\Windows\Tasks\SA.DAT
2018-02-01 00:36 - 2016-12-27 19:23 - 000000349 _____ C:\Users\Public\Documents\PCLECHAL.INI
2018-02-01 00:02 - 2016-12-27 19:22 - 000000000 ____D C:\Users\GSI\AppData\Local\Pinnacle
2018-02-01 00:00 - 2017-08-31 22:20 - 000005982 _____ C:\Users\GSI\AppData\Roaming\GSI-VIDEO-MAIN.MTBF.txt
2018-01-31 23:45 - 2017-05-09 21:35 - 000000822 _____ C:\Users\Public\Desktop\CCleaner.lnk
2018-01-31 23:45 - 2017-05-09 21:35 - 000000000 ____D C:\Program Files\CCleaner
2018-01-31 00:51 - 2017-07-15 14:21 - 000000000 ____D C:\Users\GSI\AppData\Roaming\MPC-HC
2018-01-31 00:35 - 2017-08-12 16:55 - 000016384 _____ C:\Users\GSI\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
2018-01-30 11:26 - 2017-10-15 17:58 - 000000000 ____D C:\Program Files\Unlocker
2018-01-30 10:59 - 2016-12-30 16:10 - 000000000 ____D C:\Users\GSI\AppData\Local\CrashDumps
2018-01-30 00:02 - 2017-02-16 12:59 - 000000000 ____D C:\Users\Public\Hauppauge Capture
2018-01-27 23:27 - 2017-11-11 17:04 - 000000000 ____D C:\Windows\System32\MRT
2018-01-27 23:26 - 2017-11-11 17:04 - 129365736 ____C (Microsoft Corporation) C:\Windows\System32\MRT-KB890830.exe
2018-01-27 23:25 - 2017-11-11 17:04 - 129365736 ____C (Microsoft Corporation) C:\Windows\System32\MRT.exe
2018-01-27 22:29 - 2016-12-27 20:15 - 000000000 ____D C:\Users\GSI\temp
2018-01-27 17:07 - 2017-08-11 21:14 - 000003144 _____ C:\Windows\System32\Tasks\CorelUpdateHelperTask
2018-01-21 18:32 - 2017-12-23 20:23 - 000002115 _____ C:\Windows\epplauncher.mif
2018-01-21 18:08 - 2017-11-30 11:32 - 000803328 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2018-01-21 18:08 - 2017-11-30 11:32 - 000144896 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2018-01-21 18:08 - 2017-11-30 11:32 - 000004482 _____ C:\Windows\System32\Tasks\Adobe Flash Player PPAPI Notifier
2018-01-21 18:08 - 2017-03-18 15:54 - 000000000 ____D C:\Windows\System32\Macromed
2018-01-21 18:08 - 2016-12-25 15:03 - 000000000 ____D C:\Users\GSI\AppData\Local\Adobe
2018-01-21 18:08 - 2016-12-24 22:11 - 000000000 ____D C:\Windows\SysWOW64\Macromed
2018-01-21 17:59 - 2016-12-24 23:09 - 000163288 _____ C:\Users\GSI\AppData\Local\GDIPFONTCACHEV1.DAT
2018-01-05 20:24 - 2009-07-13 20:45 - 000576648 _____ C:\Windows\System32\FNTCACHE.DAT
 
Some files in TEMP:
====================
2018-01-31 12:10 - 2017-09-13 07:31 - 001732864 _____ (Microsoft Corporation) C:\Users\GSI\AppData\Local\Temp\dllnt_dump.dll
 
==================== Known DLLs (Whitelisted) =========================
 
 
==================== Bamital & volsnap ======================
 
(There is no automatic fix for files that do not pass verification.)
 
C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\SysWOW64\wininit.exe => MD5 is legit
C:\Windows\explorer.exe => MD5 is legit
C:\Windows\SysWOW64\explorer.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\SysWOW64\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\SysWOW64\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\SysWOW64\userinit.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
C:\Windows\System32\dnsapi.dll => MD5 is legit
C:\Windows\SysWOW64\dnsapi.dll => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit
 
==================== Association (Whitelisted) =============
 
 
==================== Restore Points  =========================
 
Restore point date: 2018-01-31 02:03
Restore point date: 2018-02-01 13:21
 
==================== Memory info =========================== 
 
Percentage of memory in use: 7%
Total physical RAM: 16319.39 MB
Available physical RAM: 15146.22 MB
Total Virtual: 16317.59 MB
Available Virtual: 15131.35 MB
 
==================== Drives ================================
 
Drive c: () (Fixed) (Total:2047.9 GB) (Free:1343.59 GB) NTFS
Drive d: (System Reserved) (Fixed) (Total:0.1 GB) (Free:0.07 GB) NTFS ==>[system with boot components (obtained from drive)]
Drive e: (GSI PHOTO) (Fixed) (Total:2794.39 GB) (Free:182.98 GB) NTFS
Drive h: () (Removable) (Total:14.65 GB) (Free:10.71 GB) NTFS
Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS
Drive y: (GSI VIDEO) (Fixed) (Total:2794.39 GB) (Free:129.21 GB) NTFS
 
==================== MBR & Partition Table ==================
 
========================================================
Disk: 0 (MBR Code: Windows 7 or 8) (Size: 2794.5 GB) (Disk ID: 0D4DCA9A)
 
Partition: GPT.
 
========================================================
Disk: 1 (Size: 2794.5 GB) (Disk ID: 87E00D55)
Partition 1: (Active) - (Size=99 MB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=2047.9 GB) - (Type=07 NTFS)
 
========================================================
Disk: 2 (MBR Code: Windows 7 or 8) (Size: 2794.5 GB) (Disk ID: 0D4DCA9A)
 
Partition: GPT.
 
========================================================
Disk: 3 (MBR Code: Windows 7 or 8) (Size: 14.6 GB) (Disk ID: C3072E18)
Partition 1: (Active) - (Size=14.6 GB) - (Type=07 NTFS)
 
LastRegBack: 2018-01-31 05:41
 
==================== End of FRST.txt ============================


#8 Aura

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Posted 02 February 2018 - 03:54 PM

Awesome. Now you should be able to install and run a scan with Malwarebytes.

j1Bynr2.pngMalwarebytes - Clean Mode
  • Download and install the free version of Malwarebytes
    Note: If you have Malwarebytes already installed, you don't need to install it again. Simply start from the next bullet point
  • Once Malwarebytes is installed, launch it and let it update his database. You might have to click on the little arrow by Scan Status in the middle right pane for it to do so
  • Once the database update is complete, click on the Scan tab, then select the Threat Scan button and click on Start Scan
  • Let the scan run, the time required to complete the scan depends of your system and computer specs
  • Once the scan is complete, make sure that the first checkbox at the top is checked (which will automatically check every detected item), then click on the Quarantine Selected button
    • If it asks you to restart your computer to complete the removal, do so
  • Click on Export Summary after the deletion (in the bottom-left corner) and select Copy to Clipboard. Paste the content in your next reply

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#9 Aura

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Posted 06 February 2018 - 08:39 AM

Hi g-scott,

Are you still with me?

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#10 Aura

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Posted 08 February 2018 - 10:57 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

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