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problems installing service pack 2


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#1 dianev

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Posted 01 February 2018 - 12:15 AM

i turned off the firewall, disabled anti virus software, rebooted, ran as admin, etc. but i keep getting the error ERROR_ACCESS_DENIED(0x80070005).

 

downloading .cab

installing service pack

"installation not successful"



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#2 dianev

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Posted 01 February 2018 - 03:25 AM

 i tried to take ownership of my pc with a registry hack that showed successes at the command prompt with each folder/subfolder but still no luck



#3 mike_shupp

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Posted 01 February 2018 - 03:02 PM

Google is your friend!     try this URL:

 

https://support.microsoft.com/en-us/help/968003/error-0x80070005-in-Windows-Update-when-you-try-to-install-updates


Edited by mike_shupp, 01 February 2018 - 03:04 PM.


#4 Eyesee

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Posted 01 February 2018 - 03:31 PM

Are you doing this with an administrator account?


In the beginning there was the command line.

#5 dianev

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Posted 02 February 2018 - 06:55 AM

tried that shupp but no luck 

 

eyesee..yes. im in as admin



#6 dianev

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Posted 02 February 2018 - 07:02 AM

says i am the current owner of the sp2 file and have full control


Edited by dianev, 02 February 2018 - 12:28 PM.


#7 mike_shupp

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Posted 05 February 2018 - 07:18 PM

Maybe you've got the wrong file?  I just looked in a folder on my machine, "Vista Service Packs."   I see three files:  (1) Windows6.0-KB936330-X64-wave0.exe, dated 10/28/2010 with length 743MB.  (2) Windows6.0-KB96330-X64-wave1.exe dated 4/15/2009 lenth 894 MB, and (3) Windowws6.0-KB948465-X64-SP2.exe dated 7/25/2009 with lenfgth 591 MB. 

 

And I here to tell you they did NOT all run on my machine, but alas, it's been so long that I can't recall which one actually did.  But clearly one (or maybe two) of them did run.   So my suggestion now is that you should hare off to the Windows Update Catalog, look for Vista service packs, and see if there's something that looks plausible that you haven't run -- and then download and try it.

 

A second thought, maybe not needed but Just In Case -- right click on the file and select Run As Administrator.  (Took me a while to learn that, so ...)






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