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PC crashes while playing games


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#1 MrSpotmarker

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Posted 31 January 2018 - 06:48 AM

Hi!

 

I hope you can help me out. My PC crashes (reboots without writing a dump file) after some amount of game-playing - and I never had it crashed outside of games... 

 

I already tried memtest86+ (no errors), furmark stress testing (no overheating), prime95 (stopped it after 2 hrs), cleaning the whole pc and all the fans, tested my 2 ssds with samsung magician and hdtune (mostly fine) and also checked my hd-drive with SeaTools (all tests fine, longtime-test runnint atm) and did a clean install of Win10

 

Whatever I did -  after max. 10 minutes within Watch Dogs 2 the system reboots, Divinity 2 (although I last played it a few weeks ago and thought its a bug in the game) lasts up to an hour and Assassins Creed Origins had the same problem too after a while of playing the game.

 

One more word on the HDTune-Result

 

HD Tune: Samsung SSD 840 EVO 250G Health
 
ID                               Current  Worst    ThresholdData       Status   
(05) Reallocated Sector Count    100      1        10       0          Failed   
(09) Power On Hours Count        99       99       0        3964       Ok       
(0C) Power Cycle Count           97       97       0        2875       Ok       
(B1) (unknown attribute)         95       95       0        57         Ok       
(B3) (unknown attribute)         100      1        10       0          Failed   
(B5) (unknown attribute)         100      100      10       0          Ok       
(B6) (unknown attribute)         100      100      10       0          Ok       
(B7) (unknown attribute)         100      1        10       0          Failed   
(BB) (unknown attribute)         100      100      0        0          Ok       
(BE) Airflow Temperature         70       57       0        30         Ok       
(C3) Hardware ECC Recovered      200      200      0        0          Ok       
(C7) Ultra DMA CRC Error Count   100      100      0        0          Ok       
(EB) (unknown attribute)         99       99       0        110        Ok       
(F1) (unknown attribute)         99       99       0        507922740  Ok       
 
Power On Time         : 3964
Health Status         : Failed
 
IDs 5, B3 und B7 are marked red (failed) while the S.M.A.R.T. Diagnoses of Samsungs own Magician Software gives it a pass. No idea what I should think about that. 

 

Speccy link: http://speccy.piriform.com/results/qfKS58m6DLgKIlJJKhxxZHn

 

I'm quite out of ideas.

 

Should I reinstall the system on another SSD?
Is it a PSU oder GPU problem?
 

I'd be very happy for every kind of help.

 

Thanks a lot.

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#2 mikey11

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Posted 31 January 2018 - 08:29 AM

use speccy to monitor the temps of the CPU and GPU.....they could be overheating,

 

did you remove the heat sinks from them and re apply new thermal paste?



#3 MrSpotmarker

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Posted 31 January 2018 - 08:42 AM

Thanks

Checked the temp when stress-testing with Prime95 and Furmark. No problems...

Is there a program that helps not only monitoring but logging temp of cpu/gpu while playing? Didn't find any.

#4 MrSpotmarker

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Posted 31 January 2018 - 09:30 AM

Found out I can log with Speedfan

#5 MrSpotmarker

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Posted 31 January 2018 - 09:33 AM

And - I didn't remove the heat sink.

#6 HyperHenry

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Posted 31 January 2018 - 09:43 AM

The temps look fine. I am concerned about the failing SSD though. Try running Seagate's test on it. It works for all manufacturer's and is very reliable.



#7 MrSpotmarker

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Posted 31 January 2018 - 09:45 AM

Speedfan LOG - GPU went up to 60°C while plaing, nothing on the CPU site ("System" logs the cpu, cpu value in speedfan is always at 127°C but HWMonitor CPU matches Speedfans system log).

 

Log:

Seconds GPU System HD2 HD0 HD1
54911 38,0 27,0 25,0 29,0 23,0
54912 37,0 27,0 25,0 29,0 23,0
54915 37,0 27,0 25,0 29,0 23,0
54918 37,0 27,0 25,0 29,0 23,0
54921 37,0 27,0 25,0 29,0 23,0
54924 37,0 27,0 25,0 29,0 23,0
54927 37,0 27,0 25,0 29,0 23,0
54930 37,0 27,0 25,0 29,0 23,0
54933 37,0 27,0 25,0 29,0 23,0
54936 37,0 27,0 25,0 29,0 23,0
54939 37,0 26,0 25,0 29,0 23,0
54942 38,0 27,0 25,0 29,0 23,0
54945 37,0 27,0 25,0 29,0 23,0
54948 37,0 27,0 25,0 29,0 23,0
54952 37,0 27,0 25,0 29,0 23,0
54955 38,0 27,0 25,0 29,0 23,0
54958 37,0 27,0 25,0 29,0 23,0
54961 37,0 27,0 25,0 29,0 23,0
54964 37,0 27,0 25,0 29,0 23,0
54967 37,0 27,0 25,0 29,0 23,0
54970 37,0 27,0 25,0 29,0 23,0
54975 37,0 27,0 25,0 29,0 23,0
54976 37,0 27,0 25,0 29,0 23,0
54979 37,0 27,0 25,0 29,0 23,0
54982 37,0 26,0 25,0 29,0 23,0
54985 37,0 27,0 25,0 29,0 23,0
54988 37,0 27,0 25,0 29,0 23,0
54991 37,0 26,0 25,0 29,0 23,0
54994 37,0 27,0 25,0 29,0 23,0
54997 37,0 27,0 25,0 29,0 23,0
55001 37,0 27,0 25,0 29,0 23,0
55004 37,0 27,0 25,0 29,0 23,0
55007 37,0 27,0 25,0 29,0 23,0
55010 37,0 26,0 25,0 29,0 23,0
55013 37,0 27,0 25,0 29,0 23,0
55016 37,0 27,0 25,0 29,0 23,0
55019 37,0 27,0 25,0 29,0 23,0
55022 37,0 27,0 25,0 29,0 23,0
55025 37,0 27,0 25,0 29,0 23,0
55028 37,0 27,0 25,0 29,0 23,0
55031 37,0 27,0 25,0 29,0 23,0
55034 37,0 27,0 25,0 29,0 23,0
55039 37,0 27,0 25,0 29,0 23,0
55040 37,0 27,0 25,0 29,0 23,0
55043 37,0 27,0 25,0 29,0 23,0
55046 37,0 27,0 25,0 29,0 23,0
55050 37,0 27,0 25,0 29,0 23,0
55053 37,0 27,0 25,0 29,0 23,0
55056 37,0 27,0 25,0 29,0 23,0
55059 37,0 26,0 25,0 29,0 23,0
55062 37,0 27,0 25,0 29,0 23,0
55065 37,0 27,0 25,0 29,0 23,0
55068 37,0 26,0 25,0 29,0 23,0
55071 37,0 27,0 25,0 29,0 23,0
55074 37,0 27,0 25,0 29,0 23,0
55077 37,0 27,0 25,0 29,0 23,0
55080 37,0 27,0 25,0 29,0 23,0
55083 37,0 27,0 25,0 29,0 23,0
55086 37,0 27,0 25,0 29,0 23,0
55089 37,0 27,0 25,0 29,0 23,0
55092 37,0 27,0 25,0 29,0 23,0
55095 37,0 27,0 25,0 29,0 23,0
55099 36,0 27,0 25,0 29,0 23,0
55104 37,0 27,0 25,0 29,0 22,0
55105 37,0 27,0 25,0 29,0 22,0
55108 37,0 27,0 25,0 29,0 22,0
55111 36,0 26,0 25,0 29,0 22,0
55114 36,0 27,0 25,0 29,0 22,0
55117 37,0 27,0 25,0 29,0 22,0
55120 36,0 26,0 25,0 29,0 22,0
55123 37,0 27,0 25,0 29,0 22,0
55126 36,0 27,0 25,0 29,0 22,0
55129 36,0 26,0 25,0 29,0 22,0
55132 37,0 27,0 25,0 29,0 22,0
55135 37,0 27,0 25,0 29,0 22,0
55138 36,0 27,0 25,0 29,0 22,0
55141 36,0 27,0 25,0 29,0 22,0
55144 36,0 27,0 25,0 29,0 22,0
55148 37,0 27,0 25,0 29,0 22,0
55151 36,0 26,0 25,0 29,0 22,0
55154 36,0 27,0 25,0 29,0 22,0
55157 36,0 27,0 25,0 29,0 22,0
55160 36,0 27,0 25,0 29,0 22,0
55163 36,0 27,0 25,0 29,0 22,0
55168 36,0 27,0 25,0 28,0 23,0
55169 37,0 26,0 25,0 28,0 23,0
55172 36,0 27,0 25,0 28,0 23,0
55175 36,0 27,0 25,0 28,0 23,0
55178 36,0 27,0 25,0 28,0 23,0
55181 38,0 26,0 25,0 28,0 23,0
55184 37,0 27,0 25,0 28,0 23,0
55187 37,0 26,0 25,0 28,0 23,0
55190 36,0 26,0 25,0 28,0 23,0
55193 38,0 27,0 25,0 28,0 23,0
55197 37,0 26,0 25,0 28,0 23,0
55200 37,0 27,0 25,0 28,0 23,0
55203 38,0 27,0 25,0 28,0 23,0
55206 37,0 26,0 25,0 28,0 23,0
55209 37,0 27,0 25,0 28,0 23,0
55212 37,0 27,0 25,0 28,0 23,0
55215 37,0 26,0 25,0 28,0 23,0
55218 37,0 27,0 25,0 28,0 23,0
55221 37,0 27,0 25,0 28,0 23,0
55224 37,0 27,0 25,0 28,0 23,0
55227 37,0 27,0 25,0 28,0 23,0
55232 37,0 27,0 25,0 29,0 23,0
55233 37,0 27,0 25,0 29,0 23,0
55236 37,0 26,0 25,0 29,0 23,0
55239 37,0 26,0 25,0 29,0 23,0
55242 37,0 26,0 25,0 29,0 23,0
55246 37,0 27,0 25,0 29,0 23,0
55249 37,0 26,0 25,0 29,0 23,0
55252 37,0 27,0 25,0 29,0 23,0
55255 37,0 26,0 25,0 29,0 23,0
55258 37,0 26,0 25,0 29,0 23,0
55261 37,0 27,0 25,0 29,0 23,0
55264 37,0 27,0 25,0 29,0 23,0
55267 37,0 26,0 25,0 29,0 23,0
55270 37,0 27,0 25,0 29,0 23,0
55273 36,0 26,0 25,0 29,0 23,0
55276 36,0 27,0 25,0 29,0 23,0
55279 37,0 27,0 25,0 29,0 23,0
55282 37,0 26,0 25,0 29,0 23,0
55285 36,0 26,0 25,0 29,0 23,0
55288 37,0 26,0 25,0 29,0 23,0
55291 36,0 26,0 25,0 29,0 23,0
55297 37,0 27,0 25,0 28,0 22,0
55298 37,0 27,0 25,0 28,0 22,0
55301 36,0 26,0 25,0 28,0 22,0
55304 37,0 27,0 25,0 28,0 22,0
55307 36,0 27,0 25,0 28,0 22,0
55310 36,0 27,0 25,0 28,0 22,0
55313 36,0 27,0 25,0 28,0 22,0
55316 36,0 27,0 25,0 28,0 22,0
55319 36,0 26,0 25,0 28,0 22,0
55322 37,0 26,0 25,0 28,0 22,0
55325 36,0 27,0 25,0 28,0 22,0
55328 36,0 27,0 25,0 28,0 22,0
55331 36,0 26,0 25,0 28,0 22,0
55334 37,0 26,0 25,0 28,0 22,0
55337 36,0 26,0 25,0 28,0 22,0
55340 36,0 26,0 25,0 28,0 22,0
55344 36,0 26,0 25,0 28,0 22,0
55347 36,0 27,0 25,0 28,0 22,0
55350 36,0 27,0 25,0 28,0 22,0
55353 36,0 26,0 25,0 28,0 22,0
55356 36,0 27,0 25,0 28,0 22,0
55361 36,0 26,0 25,0 28,0 23,0
55362 36,0 26,0 25,0 28,0 23,0
55365 36,0 27,0 25,0 28,0 23,0
55368 36,0 26,0 25,0 28,0 23,0
55371 36,0 26,0 25,0 28,0 23,0
55374 36,0 27,0 25,0 28,0 23,0
55377 37,0 26,0 25,0 28,0 23,0
55380 36,0 27,0 25,0 28,0 23,0
55383 36,0 27,0 25,0 28,0 23,0
55386 36,0 26,0 25,0 28,0 23,0
55389 36,0 27,0 25,0 28,0 23,0
55393 36,0 27,0 25,0 28,0 23,0
55396 36,0 27,0 25,0 28,0 23,0
55399 36,0 27,0 25,0 28,0 23,0
55402 36,0 26,0 25,0 28,0 23,0
55405 36,0 26,0 25,0 28,0 23,0
55408 36,0 26,0 25,0 28,0 23,0
55411 36,0 26,0 25,0 28,0 23,0
55414 36,0 26,0 25,0 28,0 23,0
55417 36,0 27,0 25,0 28,0 23,0
55420 36,0 27,0 25,0 28,0 23,0
55425 36,0 27,0 25,0 28,0 23,0
55426 36,0 26,0 25,0 28,0 23,0
55429 36,0 26,0 25,0 28,0 23,0
55432 36,0 26,0 25,0 28,0 23,0
55435 36,0 27,0 25,0 28,0 23,0
55438 36,0 26,0 25,0 28,0 23,0
55442 36,0 26,0 25,0 28,0 23,0
55445 36,0 27,0 25,0 28,0 23,0
55448 36,0 27,0 25,0 28,0 23,0
55451 36,0 27,0 25,0 28,0 23,0
55454 36,0 26,0 25,0 28,0 23,0
55457 36,0 26,0 25,0 28,0 23,0
55460 36,0 27,0 25,0 28,0 23,0
55463 36,0 26,0 25,0 28,0 23,0
55466 36,0 27,0 25,0 28,0 23,0
55469 36,0 26,0 25,0 28,0 23,0
55472 36,0 26,0 25,0 28,0 23,0
55475 36,0 26,0 25,0 28,0 23,0
55478 36,0 26,0 25,0 28,0 23,0
55481 36,0 26,0 25,0 28,0 23,0
55484 36,0 27,0 25,0 28,0 23,0
55490 36,0 26,0 25,0 28,0 23,0
55491 36,0 26,0 25,0 28,0 23,0
55494 36,0 26,0 25,0 28,0 23,0
55497 36,0 26,0 25,0 28,0 23,0
55500 36,0 27,0 25,0 28,0 23,0
55503 36,0 27,0 25,0 28,0 23,0
55506 36,0 27,0 25,0 28,0 23,0
55509 36,0 26,0 25,0 28,0 23,0
55512 36,0 27,0 25,0 28,0 23,0
55515 36,0 26,0 25,0 28,0 23,0
55518 36,0 26,0 25,0 28,0 23,0
55521 36,0 27,0 25,0 28,0 23,0
55524 36,0 26,0 25,0 28,0 23,0
55527 36,0 26,0 25,0 28,0 23,0
55530 36,0 26,0 25,0 28,0 23,0
55533 36,0 26,0 25,0 28,0 23,0
55536 36,0 27,0 25,0 28,0 23,0
55540 36,0 27,0 25,0 28,0 23,0
55543 36,0 27,0 25,0 28,0 23,0
55546 36,0 26,0 25,0 28,0 23,0
55549 36,0 26,0 25,0 28,0 23,0
55554 36,0 26,0 25,0 27,0 22,0
55555 36,0 27,0 25,0 27,0 22,0
55558 36,0 26,0 25,0 27,0 22,0
55561 36,0 27,0 25,0 27,0 22,0
55564 36,0 26,0 25,0 27,0 22,0
55567 36,0 27,0 25,0 27,0 22,0
55570 36,0 27,0 25,0 27,0 22,0
55573 36,0 27,0 25,0 27,0 22,0
55576 36,0 26,0 25,0 27,0 22,0
55579 36,0 26,0 25,0 27,0 22,0
55582 36,0 27,0 25,0 27,0 22,0
55585 36,0 27,0 25,0 27,0 22,0
55589 36,0 27,0 25,0 27,0 22,0
55592 36,0 26,0 25,0 27,0 22,0
55595 36,0 26,0 25,0 27,0 22,0
55598 36,0 26,0 25,0 27,0 22,0
55601 36,0 26,0 25,0 27,0 22,0
55604 36,0 26,0 25,0 27,0 22,0
55607 36,0 26,0 25,0 27,0 22,0
55610 36,0 27,0 25,0 27,0 22,0
55613 36,0 26,0 25,0 27,0 22,0
55618 36,0 26,0 25,0 27,0 22,0
55619 36,0 26,0 25,0 27,0 22,0
55622 36,0 26,0 25,0 27,0 22,0
55625 36,0 26,0 25,0 27,0 22,0
55628 36,0 26,0 25,0 27,0 22,0
55631 36,0 26,0 25,0 27,0 22,0
55634 36,0 26,0 25,0 27,0 22,0
55638 36,0 26,0 25,0 27,0 22,0
55641 36,0 26,0 25,0 27,0 22,0
55644 36,0 26,0 25,0 27,0 22,0
55647 36,0 26,0 25,0 27,0 22,0
55650 36,0 26,0 25,0 27,0 22,0
55653 36,0 26,0 25,0 27,0 22,0
55656 36,0 27,0 25,0 27,0 22,0
55659 36,0 27,0 25,0 27,0 22,0
55662 35,0 26,0 25,0 27,0 22,0
55665 36,0 26,0 25,0 27,0 22,0
55668 35,0 26,0 25,0 27,0 22,0
55671 36,0 26,0 25,0 27,0 22,0
55674 36,0 26,0 25,0 27,0 22,0
55677 36,0 26,0 25,0 27,0 22,0
55682 36,0 26,0 25,0 27,0 23,0
55683 36,0 27,0 25,0 27,0 23,0
55687 36,0 26,0 25,0 27,0 23,0
55690 36,0 26,0 25,0 27,0 23,0
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55733 36,0 26,0 25,0 27,0 23,0
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55739 36,0 27,0 25,0 27,0 23,0
55742 36,0 26,0 25,0 27,0 23,0
55747 36,0 26,0 25,0 27,0 23,0
55748 35,0 26,0 25,0 27,0 23,0
55751 36,0 26,0 25,0 27,0 23,0
55754 36,0 26,0 25,0 27,0 23,0
55757 35,0 26,0 25,0 27,0 23,0
55760 35,0 26,0 25,0 27,0 23,0
55763 36,0 26,0 25,0 27,0 23,0
55766 35,0 26,0 25,0 27,0 23,0
55769 35,0 27,0 25,0 27,0 23,0
55772 36,0 26,0 25,0 27,0 23,0
55775 35,0 26,0 25,0 27,0 23,0
55778 36,0 27,0 25,0 27,0 23,0
55781 36,0 26,0 25,0 27,0 23,0
55785 35,0 26,0 25,0 27,0 23,0
55788 35,0 26,0 25,0 27,0 23,0
55791 35,0 26,0 25,0 27,0 23,0
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55797 35,0 27,0 25,0 27,0 23,0
55800 36,0 26,0 25,0 27,0 23,0
55803 35,0 27,0 25,0 27,0 23,0
55806 35,0 27,0 25,0 27,0 23,0
55811 36,0 26,0 25,0 27,0 22,0
55812 35,0 26,0 25,0 27,0 22,0
55815 35,0 26,0 25,0 27,0 22,0
55818 35,0 27,0 25,0 27,0 22,0
55821 35,0 26,0 25,0 27,0 22,0
55824 36,0 26,0 25,0 27,0 22,0
55827 35,0 26,0 25,0 27,0 22,0
55830 35,0 26,0 25,0 27,0 22,0
55834 35,0 26,0 25,0 27,0 22,0
55837 35,0 26,0 25,0 27,0 22,0
55840 35,0 26,0 25,0 27,0 22,0
55843 35,0 26,0 25,0 27,0 22,0
55846 36,0 26,0 25,0 27,0 22,0
55849 35,0 26,0 25,0 27,0 22,0
55852 35,0 26,0 25,0 27,0 22,0
55855 35,0 27,0 25,0 27,0 22,0
55858 35,0 26,0 25,0 27,0 22,0
55861 35,0 26,0 25,0 27,0 22,0
55864 36,0 26,0 25,0 27,0 22,0
55867 36,0 26,0 25,0 27,0 22,0
55870 35,0 26,0 25,0 27,0 22,0
55875 35,0 26,0 25,0 28,0 23,0
55876 35,0 26,0 25,0 28,0 23,0
55879 35,0 26,0 25,0 28,0 23,0
55883 35,0 26,0 25,0 28,0 23,0
55886 35,0 26,0 25,0 28,0 23,0
55889 35,0 26,0 25,0 28,0 23,0
55892 35,0 26,0 25,0 28,0 23,0
55895 35,0 26,0 25,0 28,0 23,0
55898 36,0 26,0 25,0 28,0 23,0
55901 36,0 26,0 25,0 28,0 23,0
55904 35,0 26,0 25,0 28,0 23,0
55907 36,0 26,0 25,0 28,0 23,0
55910 36,0 26,0 25,0 28,0 23,0
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#8 MrSpotmarker

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Posted 31 January 2018 - 09:55 AM

The temps look fine. I am concerned about the failing SSD though. Try running Seagate's test on it. It works for all manufacturer's and is very reliable.


I'll do that and report back after the tests. Thanks to the both of you for helping me!

#9 MrSpotmarker

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Posted 31 January 2018 - 10:02 AM

First 4 tests passed, long-time test running atm



#10 MrSpotmarker

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Posted 31 January 2018 - 10:13 AM

All tests passed... Seatools says the disk is fine :/ 



#11 HyperHenry

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Posted 31 January 2018 - 11:11 AM

The next thing I'd do is update the video drivers. https://www.geforce.com/drivers



#12 MrSpotmarker

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Posted 31 January 2018 - 11:29 AM

All drivers and the OS are up to date.

#13 MrSpotmarker

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Posted 18 February 2018 - 04:56 PM

I think I found the bad boy. I replaced the PSU and so far all the critical games run now for at least 1,5 hours and the systemis stable.
Thanks everyone for your help! Thread can be closed.

#14 HyperHenry

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Posted 18 February 2018 - 10:41 PM

Just for my own sake can your run the Speccy again? I was thinking the CPU core voltage was a little high.



#15 MrSpotmarker

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Posted 19 February 2018 - 03:34 PM

Here your go...

 

http://speccy.piriform.com/results/5Je6q7ZavRiYVeeeG1aZ6tf

 

and you're right - CPU voltage was higher. I have absolutely no idea how something like this can happen...


Edited by MrSpotmarker, 19 February 2018 - 03:38 PM.





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