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Pc Won't See Cd/dvd Drive


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3 replies to this topic

#1 boopme

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Posted 29 September 2006 - 08:33 PM

Hi. Helping a friend whose player disappeared from (my computer)XP sp2.
She thought it died as it was fiarly old and well used. Purchased new and still not seen.
It gets power,lights and spins. Will not read a disk .. audio ,installation video.
Checked all connections. Replaced IDE cable. Even tried a 3rd player. Compatibility checks.
I'm Out of ideas. Any suggestions thanks. Hoping that it is not the mobo connection.
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#2 Gary335

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Posted 30 September 2006 - 07:17 PM

Looking at what oyu say you've done, my opinion is that there is likely a problem with the IDE connector on the board. It would seem you've already eliminated just about every other possible option.

#3 boopme

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Posted 30 September 2006 - 07:59 PM

Ok thanks for the response. I figured as much,but before I go out and get her a usb CD/DVD I wanted to exhaust my options.
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#4 Enthusiast

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Posted 01 October 2006 - 06:29 AM

Open your device manager and look to see if there are any yellow or red warning icons in the DVD/cd area (as well as anywhere else).

If there are replace the drivers.

There is also a troubleshooter you might try which you can access by clicking on the drive.




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