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One partition of the HDD is having problems


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#1 Pohalan

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Posted 28 January 2018 - 08:45 PM

Hello,

 

I'm having some major issues with one partition on my HDD.

  • I'm unable to properly copy/delete/rename anything on this drive (D:), because it'll result in the operation hanging indefinitely (in task manager, active time 100%, read/write 0kbps)
  • This drive for some reason is not connected to recycle bin, attempting to delete anything results in "are you sure you want to permanently delete this item"
  • There are no issues with windows explorer at least accessing and displaying the names of the files though
  • There are no issues with the system drive on this HDD (C:)

Tried:

  • Restart doesn't help
  • Right click drive -> tools -> scan drive for errors. It takes a long time to even open for the properties window for this drive. This results in Windows failing to scan the drive, likely because the read/write speed is still 0kbps (see screenshot below)iOAbEeE.png?1
  • Re-installing Windows 10 with the Windows Media Creation Tool didn't help
  • Tried using the "EaseUS partition master" software to scan the drive, it found 3 bad sectors and managed to get to about 95% done scanning before the app simply froze

I'm using a Lenovo Ideapad laptop with Windows 10, 8GB RAM, 1TB HDD.

 

Can this HDD be saved? Do I need to format D: drive or something?


Edited by Pohalan, 28 January 2018 - 08:46 PM.


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#2 JohnC_21

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Posted 28 January 2018 - 08:57 PM

How much free space is on D:?

 

Scan the drive using Seatools for Windows. Do the short and long tests.

 

https://www.seagate.com/support/downloads/seatools/seatools-win-master/

 

If the drive is a WD use WDs software

 

https://support.wdc.com/knowledgebase/answer.aspx?ID=940



#3 Pohalan

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Posted 28 January 2018 - 09:27 PM

How much free space is on D:?

 

Scan the drive using Seatools for Windows. Do the short and long tests.

 

https://www.seagate.com/support/downloads/seatools/seatools-win-master/

 

If the drive is a WD use WDs software

 

https://support.wdc.com/knowledgebase/answer.aspx?ID=940

 

 

~49GB left on hard drive.

 

For SeaTools, it passed the "short test", but failed the "short DST test" at around 10%. It recommends downloading "SeaTools for DOS" and running that to repair. Should I do that first before trying the "long test" which might take several hours?


Edited by Pohalan, 28 January 2018 - 09:35 PM.


#4 JohnC_21

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Posted 28 January 2018 - 09:37 PM

DST is the Drive Self Test that checks for the integrity of the drive. That does not sound good. Go ahead and get the Seatools for DOS iso and burn it to a CD. If the computer was pre-installed with 8 or 10 you will need to first disable SecureBoot in your UEFI settings. You will also need to enable Legacy or CSM boot.

 

Read the manual of Seatools for DOS first. Seatools for DOS uses DST for the short test.

 

https://www.seagate.com/files/staticfiles/support/downloads/seatools/seatools-dos-guide.pdf

 

http://knowledge.seagate.com/articles/en_US/FAQ/201271en



#5 Pohalan

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Posted 28 January 2018 - 10:42 PM

DST is the Drive Self Test that checks for the integrity of the drive. That does not sound good. Go ahead and get the Seatools for DOS iso and burn it to a CD. If the computer was pre-installed with 8 or 10 you will need to first disable SecureBoot in your UEFI settings. You will also need to enable Legacy or CSM boot.

 

Read the manual of Seatools for DOS first. Seatools for DOS uses DST for the short test.

 

https://www.seagate.com/files/staticfiles/support/downloads/seatools/seatools-dos-guide.pdf

 

http://knowledge.seagate.com/articles/en_US/FAQ/201271en

 

I've burned SeaTools for DOS onto a USB drive. I've disabled secure boot and enabled legacy boot, and set boot priority to legacy first.

 

I tried a short test first, but it simply freezes. Same thing with long test. Moment I click it from the dropdown the program simply freezes.


Edited by Pohalan, 28 January 2018 - 11:25 PM.


#6 JohnC_21

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Posted 28 January 2018 - 11:33 PM

I will be off until tomorrow but download UBCD. Burn the iso, boot and at the menu screen select Parted Magic. At the Parted Magic select Disk Health. Run the short and long test.

Diskhealth is Gsmartcontrol


http://mirror.sysadminguide.net/ubcd/ubcd537.iso



https://gsmartcontrol.sourceforge.io/home/

Look in the attributes tab for any red rows.

Edited by JohnC_21, 28 January 2018 - 11:34 PM.





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