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Have you tried upgrading to latest version of Windows 10 using Windows 10 Update Assistant.
Before upgrading to latest version of Windows 10, install all latest versions of device drivers for your computer. Make sure to download the latest versions of device drivers from either your computer manufacturer website or device manufacturer website.
You should also uninstall or disable third-party installed antivirus and firewall programs.
If nothing works you can try to disable or defer the feature update.
How to Disable Automatic Updates in Windows 10
Thanks for your response. Here's the latest update.
1. I tried upgrading to the latest Windows 10 version by using Windows 10 Update Assistant.
a. It successfully downloaded and appeared to successfully install which is the farthest I ever got. It required a restart.
b. I restarted the PC and got a magenta screen that read "Working on updates 2%" and "Don't turn off your PC. This will take a while."
c. I left the PC and when I returned my screen said something like no operating system could be found against a black screen.
d. Rebooted the PC and got a message that read, "Restoring your previous version of Windows..." which it did successfully. Previously, it had never restored the previous version of Windows.
e. I am back on the following:
Edition: Windows 10 Pro
2. I have no idea whether a particular update is causing the problem. Is there a way to pinpoint this?
3. Followed instructions from How to Disable Automatic Updates in Windows 10
a. "How to Disable Automatic Updates using Group Policy" - Step 9 says to "Click on the Check for updates button in Windows Update to apply changes"; however, I have no "Check for updates" button. See attached WindowsUpdate.PNG screenshot . Thoughts?
b. Incidentally, the Windows Update list included the following:
Definition Update for Windows Defender Antivirus - KB2267602 (Definition 1.261.1371.0).
Definition Update for Windows Defender Antivirus - KB2267602 (Definition 1.261.1369.0).
Update for Windows 10 for x64-based Systems (KB4023814).
Security Update for Microsoft Outlook 2010 (KB4011711) 32-Bit Edition.
Security Update for Microsoft Office 2010 (KB3114874) 32-Bit Edition.
Security Update for Microsoft Office 2010 (KB4011707) 32-Bit Edition.
2018-02 Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB4074590).
Windows Malicious Software Removal Tool x64 - February 2018 (KB890830).
Update for Windows 10 Version 1607 for x64-based Systems (KB4023057).
Update for Microsoft PowerPoint 2010 (KB4011187) 32-Bit Edition.
Feature update to Windows 10, version 1709.
b. I installed Microsoft's Wushowhide Tool. I am currently hiding the following updates. See attached WindowsUpdatesList1.PNG & WindowsUpdatesList2.PNG screenshots to see if these offer any insight. There are differences from the list above.
Edited by electricreli, 19 February 2018 - 07:06 PM.