I have a pc that I use as a backup in case my main pc has a problem. I upgraded to Windows 10 from Windows 7 that was on the pc originally. I don't use the pc much at all but I do start it every couple of weeks to let it get updates from Microsoft and from Trend Micro.
Lately (for the last month) I have been having some real problems with updates from Microsoft. Today it started doing a update and the screen said that it may take awhile and the computer will restart many times.I was watching the update in progress and the pc did restart a few times but then I looked at it a few minutes later it the monitor was black. The pc still showed that it was on but nothing on the screen. I waited for 20 minutes or so --still nothing. So I hit the pc reset button and the screen lit up and showed that it was updating again 31%--when it got to 81% the circle that goes around (showing that it is working) stopped going around. I had to hit the reset button again. After that the screen said that it was "restoring your previous version of windows.
When I looked at the "updates available" page in the pc it said that an update was available --I downloaded the update. But when I saw that the downloaded update was version 1709 it rang a bell in my brain. So I looked up a note that I had made on 1.1.18 and I found that same number (1709) was what I was having a problem with back on 1.1.18 So I guess that my pc has been trying to install this update since (as best I can tell) 1.1.2018 And the update just keeps failing to install!!!
The update is called--
Windows 10 Fall Creators Update (version 1709)
I just tried installing it again and I noticed that when it gets near the end of the install it freezes up and stops working.
I found this website and I did the following: https://www.windowscentral.com/windows-10-fall-creators-update-common-installation-problems-and-fixes#fix_blackscreen_install
Then I performed the solution outlined below---still having the same problem!How to fix black screen with loading animation preventing the upgrade About this problem
During the upgrade process to the new version of Windows 10, the installation starts, and after the device reboots, some users are getting a black screen with loading animation, and the installation never completes.Solution
Usually, this problem happens because of a conflict with one of the peripherals connected to the device.
If it's been more than 30 minutes or one hour, you can try pressing the Power button for five to ten seconds to perform a hard shutdown. Then you can try to fix this problem by disconnecting all the peripherals connected to your device, including external storage, printers, camera, phone, USB receivers for mouse and keyboard, etc.
Finally, Power on your computer again, and see if upgrade resumes and completes the installation. In the case your device goes back to the previous version, try again one more time, but this time with all peripherals disconnected.