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Posted 23 January 2018 - 04:44 PM
Posted 23 January 2018 - 05:08 PM
Here are the instructions on how to post needed logs here. https://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/.
Also please Download and save Speccy from here. https://www.piriform.com/speccy/download/standard
• Navigate to the directory in which you saved the ZIP file.
• Right-click on the downloaded ZIP file, click Extract all, taking note of where the files will be extracted, and then hit Extract.
• Open up the extracted folder, right-click on Speccy64.exe (or Speccy.exe, if your system is 32-bit), and select Run as administrator. Please accept any User Account Control prompts.
• After waiting a while, click File, then Publish Snapshot.
• Hit Yes to the Publish Snapshot dialog, then click Copy to Clipboard. Paste the URL in your next reply.
Posted 23 January 2018 - 06:16 PM
Thank you for info HyperHenry. Here is my info attached.
Speccy info is here: http://speccy.piriform.com/results/20x7EvUwx2dFwdVHGE00X3P
Posted 23 January 2018 - 10:10 PM
Your dump file comes back to a memory error however it's often caused by out of date bios and chipset drivers. You should find them here. https://www.asus.com/us/Laptops/ROG-GL502VM/HelpDesk_Download/. Please update all of them and check back.
Posted 24 January 2018 - 02:50 AM
I updated all my drivers.
Should I get another SysnativeFileCollection snapshot?
Posted 24 January 2018 - 11:22 AM
Just a little update, I ran memory test and no errors:
Posted 26 January 2018 - 05:44 AM
Just as I feared. After another 2 days, my PC crashed...
Edited by ploni, 26 January 2018 - 05:59 AM.
Posted 26 January 2018 - 08:21 AM
Just another BSOD, only Chrome opened, when I tried to run Pidgin (jabber client).
First one today was:
Edited by ploni, 26 January 2018 - 08:22 AM.
Posted 27 January 2018 - 05:10 PM
Sorry ploni. We're getting ready to move on to a new place so been busy. Please upload a new sysnative report. Thanks.
Posted 28 January 2018 - 04:44 AM
No problem HyperHenry, I already did that in my last post:
Posted 28 January 2018 - 09:54 AM
As the dump codes continue point to having faulty memory as a common possibility I'd like you to run Memtest85. It's a much better test than Windows memory test. This is the link to the instructions. https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=3&ved=0ahUKEwiEttaG8frYAhWrmuAKHagGAMcQFggxMAI&url=https%3A%2F%2Fwww.memtest86.com%2Ftechnical.htm&usg=AOvVaw1Z94dHR_mwENOdLaFCVYJ-. Meanwhile going back over the Speccy report I noticed that recently Windows Updates downloaded drivers dated to 2015. I'm going to try to find your motherboard and see if this was a mistake. If so you probably have the more r4ecent drivers after updating them.
Edited by HyperHenry, 28 January 2018 - 09:55 AM.
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