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BSODs about NTFS_FILE_SYSTEM and others


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#1 ham29

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Posted 23 January 2018 - 01:51 AM

Hi everyone,

 

I have been experiencing multiple BSODs over the past 3-4 months but I'm not sure what is causing them. There is no consistent trigger - sometimes they occur when I'm watching a video on YouTube, playing a game or sometimes when I shutdown the PC. 

 

I've had a look using BlueScreenView to try and find out what is causing the issue and most of them time it is due to Ntfs.sys. The errors include NTFS_FILE_SYSTEM, IRQL_NOT_LESS_OR_EQUAL, UNEXPECTED_KERNEL_MODE_TRAP, SYSTEM_SERVICE_EXCEPTION and PAGE_FAULT_IN_NONPAGED_AREA.

 

I have attached the output files from the Sysnative app. Here is the link to my system setup from Speccy: http://speccy.piriform.com/results/3nbFANyjMewcLGpFNnfMqq7

 

Some other things I've noticed recently that may or may not be related:

- Sometimes after restarting the computer, the usual BIOS splash screen won't appear and the motherboard won't beep. I have to shut the computer down by holding the power button down

- Once after restarting the computer I received a CMOS checksum error but this has not occurred again since

 

I'll get started on the suggested hardware diagnostic tests and return with the results.

 

Any help you can offer would be greatly appreciated!

 

Thanks

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#2 HyperHenry

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Posted 23 January 2018 - 09:31 AM

Since a lot of the crashes seem to be caused by memory corruption I think we should start be running Memtest86. At this link you'll find instructions, https://www.memtest86.com/technical.htm


Edited by HyperHenry, 23 January 2018 - 09:37 AM.


#3 ham29

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Posted 23 January 2018 - 06:03 PM

Thanks for the reply!

 

I ran Memtest86 which resulted in over 200 errors so I ended the test early. I'll try the tests to narrow down what slot/stick is causing the problems but I may need to replace the RAM. I currently have 2x4GB G.Skill Ripjaws F3-12800CL9-4GBRL.

Would any of these be suitable replacements?

https://www.amazon.com/Patriot-Signature-PC3-12800-1600MHz-240-Pin/dp/B004JKNJ0U

https://www.amazon.com/Kingston-HyperX-FURY-2x4GB-1866MHz/dp/B00J8E90I2

https://www.amazon.com/Corsair-Vengeance-240-Pin-Channel-Memory/dp/B004CRSM4I

 

Turns out my 1TB Samsung HDD is failing too so I may need to buy a replacement drive and clone my drive over.

 

Thanks again for the help, I'll keep updating as I go.



#4 HyperHenry

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Posted 23 January 2018 - 10:14 PM

The Corsair RAM compatibility app is the best way to find RAM compatible with your computer. http://www.corsair.com/en-us/memory-finder


Edited by HyperHenry, 23 January 2018 - 10:16 PM.





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