I really could use some help here. I let windows techs take over remote to attempt to update from version 1607 to version 1709. It was determined that corrupted files wont allow it. Burned ISO cd using MCT. Attempted to perform "setup.exe" and failed. MS tech said she couldnt resove corrupt files but would disable updates to get out of loop.
After session cleaned up mess and restarted. No longer have access to left click on start window. All apps are no where to be found. Back to tech support I go. Second tech tried best to resolve issue Ran DISM, SCF the usual suspects. Even tech couldn't figure it out. Suggested clean reinstall. Ironic, that's what started this mess.
I am no longer able to access Emails, (except thru phone), can't access widows photos to download, no backgammon, not a tile to be seen. Would like to know if ANYONE can help a fellow human being out here.
Thanks in advance,