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Laptop takes ages to boot up


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11 replies to this topic

#1 Bobbyhollie05

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Posted 22 January 2018 - 06:51 PM

I got my brothers laptop here he wanted a clean install so I done a clean recovery but it sticks on booting up for at least 10-15mims not sure why it's a Samsung hoyt6yk

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#2 zinou

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Posted 23 January 2018 - 05:58 AM

What you can do to troubleshoot that the right way and get answers to your problem is to take a boot trace using Windows Performance Recorder;

 

- Download and Install windows Performance Toolkit https://docs.microsoft.com/en-us/windows-hardware/get-started/adk-install . Choose the package corresponding to your Windows version.

- Record a trace using Windows Performance Recorder using these options: https://justpaste.it/1dm88

- Compress the resulting file (Important)

- Share it through https://www.transfernow.net/en/ or any other file sharing platform.

 

I'll analyze your trace file and give you a feedback.

 

See you…



#3 dc3

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Posted 23 January 2018 - 10:43 AM

Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download.

When Speccy opens you will see a screen similar to the one below.

 LUDoziL.png

Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.

 speccy2.png

The following screen will appear, click on Yes.

 speccy3.png

The following screen will appear, click on Copy to Clipboard.

In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 


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#4 Bobbyhollie05

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Posted 23 January 2018 - 04:30 PM

http://speccy.piriform.com/results/GniLPkt2D6uuUGPvjhTjU65



#5 dc3

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Posted 24 January 2018 - 09:40 AM

The Speccy didn't shed any light on this problem.

 

 

I got my brothers laptop here he wanted a clean install so I done a clean recovery but it sticks on booting up for at least 10-15mims not sure why it's a Samsung hoyt6yk

 

I would suggest doing a Reset of Windows 10, use the instructions below.

 

A Windows 10 Reset will reinstall the operating system.  You have the option to keep your personal files or remove them.  Any third party programs that you installed will be uninstalled during this process.

1. Press the Windows key OS4o0pO.png and the I key to open Settings. and the I key to open Settings.

2. Click/tap on Update & Security

O7p5cKL.png

 Then Recovery, and Get Started.

VoWZmo6.png

3. You will now have the option to Keep my files or Remove everything.  Click/tap on the option you want.

4. You will now receive the message Getting things ready, Windows will list the programs which you will need to reinstall.  You may find it beneficial to copy these programs for a reference later.  When the list of programs is shown click/tap on Next.

5. You will now receive the message Ready to reset this PC, select Reset.

The installation will continue without any need to make any other selections.

 


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#6 Bobbyhollie05

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Posted 24 January 2018 - 11:26 AM

i have done that already and doesn't make any difference still takes ages to load



#7 Bobbyhollie05

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Posted 24 January 2018 - 11:37 AM

any other ideas



#8 dc3

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Posted 24 January 2018 - 11:57 AM

i have done that already and doesn't make any difference still takes ages to load

 

You installed Windows 10 on the 20th of January 2018, the Speccy doesn't show any indication in the S.M.A.R.T attributes that there is a problem.  Did the problem start after the reinstall?


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#9 Bobbyhollie05

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Posted 24 January 2018 - 12:04 PM

it was loading really slow that's why I done a reinstall so was slow before and after reinstall



#10 Bobbyhollie05

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Posted 24 January 2018 - 03:37 PM

Is it worth installing the toolkit

#11 Bobbyhollie05

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Posted 24 January 2018 - 04:52 PM

 

What you can do to troubleshoot that the right way and get answers to your problem is to take a boot trace using Windows Performance Recorder;

 

- Download and Install windows Performance Toolkit https://docs.microsoft.com/en-us/windows-hardware/get-started/adk-install . Choose the package corresponding to your Windows version.

- Record a trace using Windows Performance Recorder using these options: https://justpaste.it/1dm88

- Compress the resulting file (Important)

- Share it through https://www.transfernow.net/en/ or any other file sharing platform.

 

I'll analyze your trace file and give you a feedback.

 

See you…

 

 

www.transfernow.net/1785o3s3rw1g



#12 zinou

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Posted 25 January 2018 - 07:58 AM

There is a lot of disk I/O duraing the boot phases. I suspect that your Prefetcher is not working properly. https://justpaste.it/1g6zh

 

But before dealing with this point, You have to check if your disk is healthy, if not already done, use tools like Disk Sentinel https://www.hdsentinel.com/

 

If your disk is healthy, the run this command to repair your prefetcher system;

 

xbootmgr -trace boot -prepSystem -verboseReadyBoot

 

this reboots Windows several times, does a defrag and trains the prefetcher again. Be patient this can take a while...


Edited by zinou, 25 January 2018 - 07:59 AM.





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