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Windows Update and c++/.net Install issues


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11 replies to this topic

#1 haplo888

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Posted 22 January 2018 - 05:05 PM

I have several programs that are not working correctly which seem to be caused by issues with my .net and c++ redistributables.

 

When attempting to install the Windows Update "Microsoft .NET Framework 4.7.1 for Windows 7 and Windows Server 2008 R2 for x64 (KB4033342)", I receive the error: "WindowsUpdate_000013EC" "WindowsUpdate_dt000".

 

Also, I'm not able to install/uninstall certain c++ redistributables (which was done in attempt to repair them).  When I downloaded redistributables such as Microsoft Visual C++ 2012 Resdistributable (x64) - 11.0.61030, I receive errors such as "Error 1402.Could not open key: HKEY_LOCAL_MACHINE32\SOFTWARE\Microsoft\VisualStudio\11.0\VC\Runtimes\64. Verify that you have sufficient access to that key, or contact your support personnel."  even when run on an administrator account and Run as Admin.  After a few registry key errors, it fails saying "0x80070643 - Fatal error during installation."

 

To the best of my knowledge my pc is not infected and I'm thinking this is more of a corruption issue that I haven't been able to resolve through repairs, uninstall/reinstalls.  I'm running Win7 Pro SP1.

 

Any help is greatly appreciated.

 

Thanks,

Haplo888



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#2 hamluis

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Posted 22 January 2018 - 05:31 PM

If those are not critical updates...why are you trying to install them?

 

If they are critical updates...then Windows Update may be malperforming.

 

In any case...

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#3 haplo888

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Posted 22 January 2018 - 05:47 PM

The main issue is programs that rely on c++ redistributables are not working correctly, and I can't seem to repair them or the redistributables through reinstalling.

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Haplo (administrator) on 22-01-2018 at 17:40:22
Running from "D:\Download\Bleeping"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Model: System Product Name Manufacturer: System manufacturer

Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/22/2018 05:35:35 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="&#x2a ;",proces sor Architecture="arm",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="*",processorArchitec ture="arm",public KeyToken ="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (01/22/2018 05:13:53 PM) (Source: MsiInstaller) (User: Augustus)
Description: Product: Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 -- Error 1402.Could not open key: HKEY_LOCAL_MACHINE32\SOFTWARE\Microsoft\VisualStudio\11.0\VC\Runtimes\x86.  System error 5.  Verify that you have sufficient access to that key, or contact your support personnel.

Error: (01/22/2018 05:13:48 PM) (Source: MsiInstaller) (User: Augustus)
Description: Product: Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 -- Error 1402.Could not open key: HKEY_LOCAL_MACHINE32\SOFTWARE\Microsoft\VisualStudio\11.0\VC\Runtimes\x86.  System error 5.  Verify that you have sufficient access to that key, or contact your support personnel.

Error: (01/22/2018 05:13:44 PM) (Source: MsiInstaller) (User: Augustus)
Description: Product: Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 -- Error 1402.Could not open key: HKEY_LOCAL_MACHINE32\SOFTWARE\Microsoft\VisualStudio\11.0\VC\Runtimes\x86.  System error 5.  Verify that you have sufficient access to that key, or contact your support personnel.

Error: (01/22/2018 05:13:40 PM) (Source: MsiInstaller) (User: Augustus)
Description: Product: Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 -- Error 1402.Could not open key: HKEY_LOCAL_MACHINE32\SOFTWARE\Microsoft\VisualStudio\11.0\VC\Runtimes\x86.  System error 5.  Verify that you have sufficient access to that key, or contact your support personnel.

Error: (01/22/2018 05:10:28 PM) (Source: MsiInstaller) (User: Augustus)
Description: Product: Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 -- Error 1402.Could not open key: HKEY_LOCAL_MACHINE32\SOFTWARE\Microsoft\VisualStudio\11.0\VC\Runtimes\x64.  System error 5.  Verify that you have sufficient access to that key, or contact your support personnel.

Error: (01/22/2018 05:10:24 PM) (Source: MsiInstaller) (User: Augustus)
Description: Product: Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 -- Error 1402.Could not open key: HKEY_LOCAL_MACHINE32\SOFTWARE\Microsoft\VisualStudio\11.0\VC\Runtimes\x64.  System error 5.  Verify that you have sufficient access to that key, or contact your support personnel.

Error: (01/22/2018 05:10:20 PM) (Source: MsiInstaller) (User: Augustus)
Description: Product: Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 -- Error 1402.Could not open key: HKEY_LOCAL_MACHINE32\SOFTWARE\Microsoft\VisualStudio\11.0\VC\Runtimes\x64.  System error 5.  Verify that you have sufficient access to that key, or contact your support personnel.

Error: (01/22/2018 05:10:13 PM) (Source: MsiInstaller) (User: Augustus)
Description: Product: Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 -- Error 1402.Could not open key: HKEY_LOCAL_MACHINE32\SOFTWARE\Microsoft\VisualStudio\11.0\VC\Runtimes\x64.  System error 5.  Verify that you have sufficient access to that key, or contact your support personnel.

Error: (01/22/2018 05:09:20 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (01/22/2018 05:08:36 PM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (01/22/2018 05:05:43 PM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (01/22/2018 05:05:42 PM) (Source: DCOM) (User: )
Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}

Error: (01/22/2018 04:40:19 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Microsoft .NET Framework 4.7.1 for Windows 7 and Windows Server 2008 R2 for x64 (KB4033342).

Error: (01/22/2018 04:37:55 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Microsoft .NET Framework 4.7.1 for Windows 7 and Windows Server 2008 R2 for x64 (KB4033342).

Error: (01/22/2018 03:48:18 PM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (01/17/2018 08:46:30 AM) (Source: DCOM) (User: )
Description: {1F87137D-0E7C-44D5-8C73-4EFFB68962F2}

Error: (01/17/2018 08:45:05 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.

Error: (01/03/2018 02:02:15 PM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (01/03/2018 01:42:45 PM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}


Microsoft Office Sessions:
=========================
Error: (01/22/2018 05:35:35 PM) (Source: SideBySide)(User: )
Description: Microsoft.Windows.Common-Controls,language="*",processorArchitecture="arm",publicKey Token="6595b64144ccf1df",type="win32",version="6.0.0.0"D:\Download\vcredist_arm.exe

Error: (01/22/2018 05:13:53 PM) (Source: MsiInstaller)(User: Augustus)
Description: Product: Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 -- Error 1402.Could not open key: HKEY_LOCAL_MACHINE32\SOFTWARE\Microsoft\VisualStudio\11.0\VC\Runtimes\x86.  System error 5.  Verify that you have sufficient access to that key, or contact your support personnel.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (01/22/2018 05:13:48 PM) (Source: MsiInstaller)(User: Augustus)
Description: Product: Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 -- Error 1402.Could not open key: HKEY_LOCAL_MACHINE32\SOFTWARE\Microsoft\VisualStudio\11.0\VC\Runtimes\x86.  System error 5.  Verify that you have sufficient access to that key, or contact your support personnel.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (01/22/2018 05:13:44 PM) (Source: MsiInstaller)(User: Augustus)
Description: Product: Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 -- Error 1402.Could not open key: HKEY_LOCAL_MACHINE32\SOFTWARE\Microsoft\VisualStudio\11.0\VC\Runtimes\x86.  System error 5.  Verify that you have sufficient access to that key, or contact your support personnel.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (01/22/2018 05:13:40 PM) (Source: MsiInstaller)(User: Augustus)
Description: Product: Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 -- Error 1402.Could not open key: HKEY_LOCAL_MACHINE32\SOFTWARE\Microsoft\VisualStudio\11.0\VC\Runtimes\x86.  System error 5.  Verify that you have sufficient access to that key, or contact your support personnel.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (01/22/2018 05:10:28 PM) (Source: MsiInstaller)(User: Augustus)
Description: Product: Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 -- Error 1402.Could not open key: HKEY_LOCAL_MACHINE32\SOFTWARE\Microsoft\VisualStudio\11.0\VC\Runtimes\x64.  System error 5.  Verify that you have sufficient access to that key, or contact your support personnel.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (01/22/2018 05:10:24 PM) (Source: MsiInstaller)(User: Augustus)
Description: Product: Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 -- Error 1402.Could not open key: HKEY_LOCAL_MACHINE32\SOFTWARE\Microsoft\VisualStudio\11.0\VC\Runtimes\x64.  System error 5.  Verify that you have sufficient access to that key, or contact your support personnel.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (01/22/2018 05:10:20 PM) (Source: MsiInstaller)(User: Augustus)
Description: Product: Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 -- Error 1402.Could not open key: HKEY_LOCAL_MACHINE32\SOFTWARE\Microsoft\VisualStudio\11.0\VC\Runtimes\x64.  System error 5.  Verify that you have sufficient access to that key, or contact your support personnel.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (01/22/2018 05:10:13 PM) (Source: MsiInstaller)(User: Augustus)
Description: Product: Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 -- Error 1402.Could not open key: HKEY_LOCAL_MACHINE32\SOFTWARE\Microsoft\VisualStudio\11.0\VC\Runtimes\x64.  System error 5.  Verify that you have sufficient access to that key, or contact your support personnel.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (01/22/2018 05:09:20 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


CodeIntegrity Errors:
===================================
  Date: 2017-03-08 17:50:35.661
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Users\Haplo\AppData\Local\Temp\andy-x64\tools\msvcr100.dll because the set of per-page image hashes could not be found on the system.

  Date: 2017-03-08 17:50:35.528
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Users\Haplo\AppData\Local\Temp\andy-x64\tools\msvcr100.dll because the set of per-page image hashes could not be found on the system.

  Date: 2017-03-08 17:50:32.897
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Users\Haplo\AppData\Local\Temp\andy-x64\tools\msvcp100.dll because the set of per-page image hashes could not be found on the system.

  Date: 2017-03-08 17:50:32.784
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Users\Haplo\AppData\Local\Temp\andy-x64\tools\msvcp100.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-06-20 08:51:27.734
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\guard64.dll because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Adobe Flash Player 28 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 28.0.0.137 - Adobe Systems Incorporated)
Adobe Flash Player 28 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 28.0.0.137 - Adobe Systems Incorporated)
Adobe Flash Player 28 PPAPI (HKLM-x32\...\Adobe Flash Player PPAPI) (Version: 28.0.0.137 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.03) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.03 - Adobe Systems Incorporated)
Albion (HKLM-x32\...\1436955815_is1) (Version: 2.0.0.3 - GOG.com)
Avast Free Antivirus (HKLM-x32\...\Avast Antivirus) (Version: 17.9.2322 - AVAST Software)
Banished (HKLM-x32\...\1207660783_is1) (Version: 2.3.0.7 - GOG.com)
Battle Worlds - Kronos (HKLM-x32\...\1207660124_is1) (Version: 2.1.0.8 - GOG.com)
Beneath a Steel Sky (HKLM-x32\...\1207658695_is1) (Version: 2.1.0.10 - GOG.com)
Betrayal at Krondor (HKLM-x32\...\1207660953_is1) (Version: 2.1.0.19 - GOG.com)
Canon MP Navigator EX 1.0 (HKLM-x32\...\MP Navigator EX 1.0) (Version:  - )
Canon MX700 series (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MX700_series) (Version:  - )
Canon MX700 series User Registration (HKLM-x32\...\Canon MX700 series User Registration) (Version:  - )
Capitalism 2 (HKLM-x32\...\GOGPACKCAPITALISM2_is1) (Version: 2.1.0.6 - GOG.com)
Capitalism Plus (HKLM-x32\...\GOGPACKCAPITALISMPLUS_is1) (Version: 2.0.0.3 - GOG.com)
CCleaner (HKLM\...\CCleaner) (Version: 5.18 - Piriform)
Children of the Nile (HKLM-x32\...\Children of the Nile_is1) (Version:  - GamersGate)
Cities In Motion - Design Classics (HKLM-x32\...\{37F03AE9-D51D-4B1C-806F-3DA898E330BD}_is1) (Version:  - )
Cities In Motion - Design Marvels (HKLM-x32\...\{68416881-7697-46F7-BBAF-8741D5C3584F}_is1) (Version:  - )
Cities In Motion - Design Now (HKLM-x32\...\{7B3050F8-E4DA-4276-8972-A75DC2A671A2}_is1) (Version:  - )
Cities In Motion - German Cities (HKLM-x32\...\{AD6FDE5E-FDA6-43CA-93B6-C90C9DB3FE52}_is1) (Version:  - )
Cities In Motion - Metro Stations (HKLM-x32\...\{899EF246-6FF0-4A9C-9689-80C2CA0BD868}_is1) (Version:  - )
Cities In Motion - Tokyo (HKLM-x32\...\{9C29DF2E-4EC8-485A-AAB9-A70727F29494}_is1) (Version:  - )
Cities In Motion (HKLM-x32\...\{15FA5ED6-2F98-4B5E-AF0B-18E5F4723FAD}_is1) (Version:  - )
Colonization (HKLM-x32\...\GOGPACKCOLONIZATION_is1) (Version: 2.0.0.10 - GOG.com)
COMODO Firewall (HKLM\...\{04833277-EE61-4251-9273-0CF86C0FE710}) (Version: 8.2.0.4792 - COMODO Security Solutions Inc.)
Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Crusader Kings II version 1.06b (HKLM-x32\...\{A30269D0-4F0B-44BB-A169-C665CA856EEC}}_is1) (Version: 1.06b - Paradox Interactive)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Dungeons and Dragons Anthology: The Master Collection (HKLM-x32\...\{A1B2F73A-F5D0-49FB-A114-652B85F71ECB}) (Version: 1.0.0 - Atari)
Dungeons and Dragons Online (HKCU\...\DDOen) (Version:  - )
EVE Online (remove only) (HKLM-x32\...\EVE) (Version:  - CCP Games Ltd.)
EveHQ (HKLM-x32\...\{0613D880-939E-4C9D-AD7C-A10DF7D7D5E9}) (Version: 2.11.6 - Indicium Technologies)
Farming Simulator 2013 (HKLM-x32\...\FarmingSimulator2013INT_is1) (Version: 1.0 - GIANTS Software)
Fraps (HKLM-x32\...\Fraps) (Version:  - )
GOG.com Heroes of Might and Magic 3 (HKLM\...\{62a24b39-0106-4990-90ea-3a09e9dda7a6}.sdb) (Version:  - )
Grand Ages - Medieval (HKLM-x32\...\1442498547_is1) (Version: 2.4.0.7 - GOG.com)
Happy Cloud Client (HKCU\...\HappyCloud) (Version: 3.41 - Happy Cloud, Inc.)
Heroes of Might and Magic 3 Complete (4.0) (HKLM-x32\...\1207658787_is1) (Version: 0.1.1.310 - GOG.com)
Hinterland (HKLM-x32\...\Hinterland_is1) (Version:  - GamersGate)
HP FWUpdateEDO2 (HKLM-x32\...\{415FA9AD-DA10-4ABE-97B6-5051D4795C90}) (Version: 1.2.0.0 - Hewlett-Packard)
HP Officejet Pro 8600 Basic Device Software (HKLM\...\{791A06E2-340F-43B0-8FAB-62D151339362}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP Officejet Pro 8600 Help (HKLM-x32\...\{46235FF7-2CBE-4A84-BEDA-87348D1F7850}) (Version: 28.0.0 - Hewlett Packard)
HP Update (HKLM-x32\...\{97486FBE-A3FC-4783-8D55-EA37E9D171CC}) (Version: 5.005.000.002 - Hewlett-Packard)
I.R.I.S. OCR (HKLM-x32\...\{CA6BCA2F-EDEB-408F-850B-31404BE16A61}) (Version: 12.3.4.0 - HP)
Intel® Network Connections 17.3.63.0 (HKLM\...\PROSetDX) (Version: 17.3.63.0 - Intel)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.5.0.1026 - Intel Corporation)
IrfanView 4.44 (64-bit) (HKLM\...\IrfanView64) (Version: 4.44 - Irfan Skiljan)
Kenshi (HKLM-x32\...\1193046833_is1) (Version: 2.4.0.6 - GOG.com)
King's Quest (HKLM-x32\...\1207661083_is1) (Version: 2.1.0.16 - GOG.com)
League of Legends (HKLM-x32\...\{31AC3B64-AB6C-4659-BB1A-EEDFBA9B98F7}) (Version: 4.1.2 - Riot Games) Hidden
League of Legends (HKLM-x32\...\League of Legends 4.1.2) (Version: 4.1.2 - Riot Games)
Legend of Grimrock II (HKLM-x32\...\1207666193_is1) (Version: 2.1.0.5 - GOG.com)
Leisure Suit Larry's Greatest Hits and Misses! (HKLM-x32\...\GOGPACKLARRY16_is1) (Version: 2.1.0.17 - GOG.com)
Malwarebytes version 3.2.2.2029 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.2.2.2029 - Malwarebytes)
Master of Orion (HKLM-x32\...\1441029515_is1) (Version: 55.1.1_2.1.41258_locfix - GOG.com)
Master of Orion 1 and 2 (HKLM-x32\...\GOGPACKMASTEROFORION12_is1) (Version: 2.0.0.16 - GOG.com)
Master of Orion 3 (HKLM-x32\...\GOGPACKMASTEROFORION3_is1) (Version: 2.0.0.8 - GOG.com)
Microsoft .NET Framework 1.1 (HKLM-x32\...\Microsoft .NET Framework 1.1  (1033)) (Version:  - )
Microsoft .NET Framework 4.7 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.7.02053 - Microsoft Corporation)
Microsoft ASP.NET MVC 4 Runtime (HKLM-x32\...\{3FE312D5-B862-40CE-8E4E-A6D8ABF62736}) (Version: 4.0.40804.0 - Microsoft Corporation)
Microsoft Office XP Professional with FrontPage (HKLM-x32\...\{90280409-6000-11D3-8CFE-0050048383C9}) (Version: 10.0.6626.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft SQL Server Compact 4.0 x64 ENU (HKLM\...\{8424B163-D1E0-48B7-88A2-C7A61767B3D7}) (Version: 4.0.8482.1 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation
)
Microsoft WSE 3.0 Runtime (HKLM-x32\...\{E3E71D07-CD27-46CB-8448-16D4FB29AA13}) (Version: 3.0.5305.0 - Microsoft Corp.)
Mount&Blade Warband (HKLM-x32\...\Mount&Blade Warband) (Version:  - )
Movie Maker (HKLM-x32\...\{38F03569-A636-4CF3-BDDE-032C8C251304}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{DD67BE4B-7E62-4215-AFA3-F123A800A389}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Mozilla Firefox 52.5.0 ESR (x64 en-US) (HKLM\...\Mozilla Firefox 52.5.0 ESR (x64 en-US)) (Version: 52.5.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 52.5.0 - Mozilla)
MS Access 97 SP2 (HKLM-x32\...\MS Access 97 SP2) (Version:  - )
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Mumble 1.2.10 (HKLM-x32\...\{63243F5C-E941-4461-A4B0-2689A9A3BF13}) (Version: 1.2.10 - Thorvald Natvig)
NVIDIA 3D Vision Controller Driver 369.04 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 369.04 - NVIDIA Corporation)
NVIDIA Graphics Driver 388.59 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 388.59 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.35.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.35.1 - NVIDIA Corporation)
Origin (HKLM-x32\...\Origin) (Version: 9.4.7.2799 - Electronic Arts, Inc.)
Patrician 3 (HKLM-x32\...\GOGPACKPATRICIAN3_is1) (Version: 2.0.0.5 - GOG.com)
Patrician IV (HKLM-x32\...\{25B473C3-2C62-482B-858F-94ED76880F79}) (Version: 1.0.0 - Kalypso Media)
PerfectDisk Professional (HKLM\...\{C4E01CDC-0063-493C-B383-9C4FCF7A89F7}) (Version: 14.0.890 - Raxco Software Inc.)
Populous - The Beginning (HKLM-x32\...\GOGPACKPOPULOUS3_is1) (Version: 2.0.0.5 - GOG.com)
Populous 2 (HKLM-x32\...\GOGPACKPOPULOUS2_is1) (Version: 2.0.0.2 - GOG.com)
Populous with Promised Lands (HKLM-x32\...\GOGPACKPOPULOUS_is1) (Version: 2.0.0.3 - GOG.com)
ProtectDisc Driver, Version 11 (HKLM-x32\...\ProtectDisc Driver 11) (Version: 11.0.0.14 - ProtectDisc Software GmbH)
RaidCall (HKLM-x32\...\RaidCall) (Version: 7.3.0-1.0.10926.49 - raidcall.com)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6235 - Realtek Semiconductor Corp.)
Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.0.32.0 - Renesas Electronics Corporation) Hidden
Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\InstallShield_{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.0.32.0 - Renesas Electronics Corporation)
Rosetta Stone Version 3 (HKLM-x32\...\{80F7CA44-F3A5-4853-8BA6-DDF57CD4F078}) (Version: 3.4.7.0 - Rosetta Stone Ltd.)
RuneScape Launcher 2.2.2 (HKLM\...\RuneScape Launcher_is1) (Version: 2.2.2 - Jagex Ltd)
SADP (HKLM-x32\...\{7D9B79C2-B1B2-433B-844F-F4299B86F26E}) (Version: 2.00.0000 - company)
SafeZone Stable 4.58.2552.909 (HKLM-x32\...\SafeZone 4.58.2552.909) (Version: 4.58.2552.909 - Avast Software) Hidden
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.45.0 - SAMSUNG Electronics Co., Ltd.)
ScanSoft OmniPage SE 4 (HKLM-x32\...\{B2F3DBD9-A9D2-4838-B45D-C917DAB32BC3}) (Version: 15.2.0020 - Nuance Communications, Inc.)
Shadowrun Chronicles (HKLM-x32\...\{27CF6E73-8A67-4395-97D2-7D6098F58AEE}) (Version: 12.0.10093 - Cliffhanger Productions)
Shadowrun Dragonfall - Director's Cut (HKLM-x32\...\1207660913_is1) (Version: 2.1.0.7 - GOG.com)
Sid Meier's Civilization 4 - Beyond the Sword (HKLM-x32\...\{32E4F0D2-C135-475E-A841-1D59A0D22989}) (Version: 3.19 - Firaxis Games)
Sid Meier's Civilization 4 (HKLM-x32\...\{A8589680-35C1-4732-ACCA-09B78921ECE3}) (Version: 1.00.0000 - Firaxis Games) Hidden
Sid Meier's Civilization 4 (HKLM-x32\...\{CFBCE791-2D53-4FCE-B3FB-D6E01F4112E8}) (Version: 1.74 - Firaxis Games)
SimCity 3000 Unlimited (HKLM-x32\...\SimCity 3000 Unlimited) (Version:  - )
SimCity™ (HKLM-x32\...\{F70FDE4B-8F86-4eb6-8C8E-636EC89F6419}) (Version: 4.0.86.0859 - Electronic Arts)
Skype™ 7.0 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.0.102 - Skype Technologies S.A.)
Smugglers V (HKLM-x32\...\1207659873_is1) (Version: 2.13.0.18 - GOG.com)
SpeedFan (remove only) (HKLM-x32\...\SpeedFan) (Version:  - )
Stronghold Crusader 2 (HKLM-x32\...\1433852499_is1) (Version: 2.5.0.10 - GOG.com)
TeamSpeak 3 Client (HKLM\...\TeamSpeak 3 Client) (Version: 3.0.16 - TeamSpeak Systems GmbH)
Tesla Effect - A Tex Murphy Adventure (HKLM-x32\...\1207664503_is1) (Version: 2.1.0.16 - GOG.com)
The Peloponnesian War 0.5 (HKLM-x32\...\The Peloponnesian War) (Version: 0.5 - )
The Sims™ 3 (HKLM-x32\...\{C05D8CDB-417D-4335-A38C-A0659EDFD6B8}) (Version: 1.67.2 - Electronic Arts)
Total Uninstall 5.5.1 (HKLM-x32\...\Total Uninstall 5_is1) (Version: 5.5.1 - Gavrila Martau)
Vampire - The Masquerade - Bloodlines (HKLM-x32\...\1207659240_is1) (Version: 2.0.0.7 - GOG.com)
Ventrilo Client for Windows x64 (HKLM\...\{EEB3F6BB-318D-4CE5-989F-8191FCBFB578}) (Version: 3.0.8.0 - Flagship Industries, Inc.)
Vulkan Run Time Libraries 1.0.61.0 (HKLM\...\VulkanRT1.0.61.0) (Version: 1.0.61.0 - LunarG, Inc.) Hidden
Web Components (HKLM-x32\...\{03B13AF8-9625-478A-AF0E-205337B9415A}_is1) (Version:  - )
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)
Wing Commander III (HKLM-x32\...\{F96B9930-E22A-44D6-81B5-6C8E92C21B4B}) (Version: 2.0.0.2 - Electronic Arts)
WinPcap 4.1.1 (HKLM-x32\...\WinPcapInst) (Version: 4.1.0.1753 - CACE Technologies)

========================= Memory info: ===================================
Percentage of memory in use: 31%
Total physical RAM: 8159.14 MB
Available physical RAM: 5574.89 MB
Total Virtual: 16316.45 MB
Available Virtual: 13501.31 MB

========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:238.37 GB) (Free:91.13 GB) NTFS
2 Drive d: (OS) (Fixed) (Total:1810.01 GB) (Free:1284.58 GB) NTFS

========================= Users: ========================================
User accounts for \\AUGUSTUS

Administrator            ASPNET                   Guest                    
Haplo                    


**** End of log ****
 

http://speccy.piriform.com/results/3IwQaJVH7KpTkIuGtQpYpx6


Edited by hamluis, 28 January 2018 - 03:38 PM.


#4 haplo888

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Posted 28 January 2018 - 02:56 PM

Any ideas?



#5 hamluis

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Posted 28 January 2018 - 03:27 PM

My apologies for not responding sooner.  Give me a few minutes and I'll tell you what I think :).

 

Net Framework 4.7.1 is already installed...and so is the security rollup for it.  I would ignore any errors stating otherwise.

 

You can uninstall all versions of Visual C 2012...then run chkdsk /r and sfc /scannow...then reinstall one version of the proper package.  See https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads .

 

Chkdsk Command, Windows 7, Aura - http://www.bleepingcomputer.com/forums/t/582646/cyclic-redundancy-error/?p=3759189

 

Run sfc scannow command prompt, Aura - http://www.bleepingcomputer.com/forums/t/579699/missing-uxthemedll-file/?p=3736491

 

Louis


Edited by hamluis, 28 January 2018 - 03:57 PM.


#6 haplo888

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Posted 05 February 2018 - 08:21 PM

I'm not able to uninstall or repair the c++ packages.  I tried again now and received the below errors.  I'll attach the logs.  The packages remain installed.  chkdsk /r showed no errors and sfc returned "Windows Resource Protection did not find any integrity violations."

 

Errors while Uninstalling C 2012 x64:

Error1402.Could not open key:
HKEY_LOCAL_MACHINE32\SOFTWARE\Microsoft\VisualStudio\11.0\VC\Runtimes\x64. Verify that you have sufficient access to that key, or contact your support personnel.

Setup Failed
One or more issues caused the setup to fail. Please fix the issues and then retry setup. For more information see the log file.
0x80070643 - Fatal error during installation.



Errors while uninstalling C 2012 x86:

Error1402.Could not open key:
HKEY_LOCAL_MACHINE32\SOFTWARE\Microsoft\VisualStudio\11.0\VC\Runtimes\x86. Verify that you have sufficient access to that key, or contact your support personnel.

Setup Failed
One or more issues caused the setup to fail. Please fix the issues and then retry setup. For more information see the log file.
0x80070643 - Fatal error during installation.

Attached Files



#7 hamluis

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Posted 06 February 2018 - 07:16 AM

Your 2TB ST2000DM001-9YN164 hard drive...reflects status of "warning", which is never good.
 
I don't know if you store programs on that drive....but if it were my system, I would download/install/run the SeaTools for Windows diagnostic on that drive.
 
Louis


#8 haplo888

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Posted 06 February 2018 - 01:16 PM

None of this is installed there though.  And the SSD where the OS and these packages are seems fine.  Maybe it's a registry issue?  I just can't figure out how to fix this.



#9 hamluis

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Posted 06 February 2018 - 03:40 PM

References Available on Stated Error.

 

Louis



#10 haplo888

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Posted 06 February 2018 - 07:23 PM

 

I came here for help because uninstall/reinstall and google searches hadn't worked.  Is there anybody who might be able to help us?   I used seatools for dos to repair 24 sectors on the other drive btw.  No change on our issue.

Screenshots when trying to Uninstall:
 

mZ10Fo9.jpg

8V85ooH.jpg



#11 haplo888

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Posted 27 February 2018 - 01:22 PM

Still stuck.  Anybody have any ideas?



#12 hamluis

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Posted 27 February 2018 - 02:14 PM

SeaTools...any version...is a hard drive utility.  When anyone states that they used it to "repair bad sectors"...they are mistaken.  The only way that a hard drive diagnostic can "repair" bad sectors...is to overwrite those sectors.

 

The result is that any corrupted files on those sectors...disappear.

 

When files disappear from Windows and it is trying to run properly...the result is a number of problems.

 

Seagate Says...

 

Note the recommendation to erase the drive...that's the only way that a hard drive diagnostic..."repairs" anything.  A reformat results in a new partition being mapped, which will not include the bad sectors in the new partition.

 

Louis


Edited by hamluis, 27 February 2018 - 02:14 PM.





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