Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

trojan


  • This topic is locked This topic is locked
54 replies to this topic

#1 twowhat

twowhat

  • Members
  • 97 posts
  • OFFLINE
  •  
  • Local time:04:48 AM

Posted 22 January 2018 - 04:32 PM

I appear to have a trojan. Mcafee keeps quarantining it. I downloaded rkill to run a check and it just quits. then mcafee gives me notice that I have an infected file.  the trojan is artemis!OB768337711A. should I start a new stream on the other two that get blocked. they are bestfire.pro and config.hemailaccess online.com.



BC AdBot (Login to Remove)

 


#2 Tenis

Tenis

    Bleepin' FX


  • Malware Study Hall Senior
  • 1,270 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:India
  • Local time:03:18 PM

Posted 23 January 2018 - 10:40 AM

Hi there,
 
Please go through step 6 of Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help and post FRST log in your next reply.
 
 
-Tenis



#3 twowhat

twowhat
  • Topic Starter

  • Members
  • 97 posts
  • OFFLINE
  •  
  • Local time:04:48 AM

Posted 23 January 2018 - 06:31 PM

I am trying to get the reports to you but my machine won't let me cut and paste.



#4 Tenis

Tenis

    Bleepin' FX


  • Malware Study Hall Senior
  • 1,270 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:India
  • Local time:03:18 PM

Posted 24 January 2018 - 05:47 AM

Please try to attach log files in your reply.



#5 twowhat

twowhat
  • Topic Starter

  • Members
  • 97 posts
  • OFFLINE
  •  
  • Local time:04:48 AM

Posted 24 January 2018 - 05:43 PM

Attached File  FRST.txt   155.67KB   9 downloadsAttached File  Addition.txt   32.39KB   6 downloads



#6 Tenis

Tenis

    Bleepin' FX


  • Malware Study Hall Senior
  • 1,270 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:India
  • Local time:03:18 PM

Posted 27 January 2018 - 04:08 AM

I'm working on your log and will reply soon.



#7 Tenis

Tenis

    Bleepin' FX


  • Malware Study Hall Senior
  • 1,270 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:India
  • Local time:03:18 PM

Posted 28 January 2018 - 07:40 PM

hi,

 

Few notes before we get started:

  • I am currently in training and analyzing logs takes time.My reply need to be approved by instructor so my responses might be delayed. I will generally reply within 48 hours - if this is not possible, I will let you know.

  • Please do not seek assistance elsewhere without letting me know.

  • Please do not run any malware removal tools unless directed.

  • Make sure to read my instructions fully before attempting a step.

  • If you don't reply to your thread within 3 days, I'll bump this thread to let you know that I'm waiting for you.If you don't reply after 5 days, it'll be closed.

  • Please understand that I am a volunteer, so I may get busy in real life, and that can further delay my responses.

-----------------

Please post McAfee report.

  1. Open your McAfee Security product.
  2. Click Navigation (or click the cog at the top right).
  3. Click Quarantined and Trusted Items.
  4. Open:
    • Quarantined Items (for individual files)
  5. Click on Arrow to expand the details.
  6. Post screenshot of that report.


#8 twowhat

twowhat
  • Topic Starter

  • Members
  • 97 posts
  • OFFLINE
  •  
  • Local time:04:48 AM

Posted 29 January 2018 - 03:53 PM

Attached File  mcafee livesafe.pdf   1.08MB   8 downloads


can't seem to do screenshot either.



#9 Tenis

Tenis

    Bleepin' FX


  • Malware Study Hall Senior
  • 1,270 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:India
  • Local time:03:18 PM

Posted 31 January 2018 - 08:34 AM

What happens when try to take screenshot? Any error or message?

Since when you having these problems?



#10 twowhat

twowhat
  • Topic Starter

  • Members
  • 97 posts
  • OFFLINE
  •  
  • Local time:04:48 AM

Posted 31 January 2018 - 12:11 PM

trying to even find is a hassle, when I do get a picture taken I get an error message that says the method I use to send it isn't allowed.



#11 Tenis

Tenis

    Bleepin' FX


  • Malware Study Hall Senior
  • 1,270 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:India
  • Local time:03:18 PM

Posted 31 January 2018 - 12:53 PM

You mean when you try to attach image in reply?



#12 twowhat

twowhat
  • Topic Starter

  • Members
  • 97 posts
  • OFFLINE
  •  
  • Local time:04:48 AM

Posted 31 January 2018 - 03:37 PM

Yes, the avenue I take requires crtl and v at the same time.



#13 Tenis

Tenis

    Bleepin' FX


  • Malware Study Hall Senior
  • 1,270 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:India
  • Local time:03:18 PM

Posted 01 February 2018 - 08:12 PM

Okay,let us try different way, please follow my instructions.

 

Please post McAfee report.

  1. Open your McAfee Security product.
  2. Click Navigation (or click the cog at the top right).
  3. Click Quarantined and Trusted Items.
  4. Open:
    • Quarantined Items (for individual files)
  5. Click on Arrow to expand the details.
  6. Post screenshot of that report.(see below instructions)

 

Take Screenshot with Snipping Tool.

  • Select the Start  button, type snipping tool, and then select it in the search results.

  • Select Mode  and choose Full-screen Snip.
  • Use the Save button at the top of the snip to save it on desktop.

 

Attach file to your reply:

  • Click "Reply to this topic" at the right top corner of page.
  • Under Attach Files Click Choose File and select your file from desktop..
  • Click Add reply.

 

-Tenis



#14 twowhat

twowhat
  • Topic Starter

  • Members
  • 97 posts
  • OFFLINE
  •  
  • Local time:04:48 AM

Posted 01 February 2018 - 10:16 PM

Attached File  desktop.ini   298bytes   3 downloads



#15 Tenis

Tenis

    Bleepin' FX


  • Malware Study Hall Senior
  • 1,270 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:India
  • Local time:03:18 PM

Posted 03 February 2018 - 04:35 PM

Hey,

You seems attached wrong file.

Can you please attach screenshot image file.

 

Are you able to follow my instructions properly?

If you having any problem at any point feel free to tell me.






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users