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ASUS vg248 [Monitor]


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#1 GarrettvanNiekerk

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Posted 22 January 2018 - 01:01 PM

So I got a new computer like 2 months ago, an iBUYPOWER Trace930, and with it, and ASUS VG248 monitor. 

 

Problem:

My VG248 has been acting up, ever since I came back from winter break. It sat idle for 2 weeks. It will turn off and on over and over again, the monitor will loose connection and reconnect, without me touching any cables. After I unplug and replug it over and over again eventually it will stay on. On top of that, the monitor's buttons are unresponsive, and don't work, upon boot up I can switch sources but that is pretty much it. And on top of that, the monitor doesn't respond when I turn the computer on, I have to unplug the power supply cable and replug it in. After reading this you may think, "it must be power supply." To be honest I think it is too, I have tried everything to get a stronger power socket but nothing has changed. Is it power supply?

 

Thanks in advance!



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#2 GarrettvanNiekerk

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Posted 22 January 2018 - 01:15 PM

System Specs

 

ASUS VG248

 

1ms Response Time

144 MHZ

 

 

 

iBUYPOWER Trace 930

 

ASUS PH-GTX1060-3G GeForce GTX 1060 3GB Phoenix Fan Edition VR Ready HDMI DP DVI Graphics Card

16 GB RAM (2*8 GB) 2400 MHZ

Intel Core i7-7700 @ 3.6 GHZ

120 GB SSD

1 TB Hard Drive

Air Cooling



#3 Chris Cosgrove

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Posted 22 January 2018 - 07:03 PM

This a two month old monitor and it is giving you a hard time ?

 

Take it back to your supplier and insist on a working replacement. You surely have at least 90 days warranty on a new product ?

 

Chris Cosgrove



#4 GarrettvanNiekerk

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Posted 23 January 2018 - 07:03 AM

Funny thing is, I have a friend with the exact same problem. Going to have to check warranty, Thanks!

#5 Chris Cosgrove

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Posted 24 January 2018 - 06:22 PM

That suggests it could be a faulty batch. Unlikely but possible. You should also have the choice of getting your money back - as opposed to a replacement - and then you have the option to choose a different make/model.

 

Chris Cosgrove






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