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System reserved partition full?


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#1 kwjamesblond

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Posted 21 January 2018 - 10:10 PM

Hello, I am unable to update to the new window fall creator's update because my system reserved partition is full.  I have tried to extend the partition from 500 MB to around 750 with Mini Tool partition Wizard but this failed to work.  When using the explore tool from Mini Tool Partition Wizard I discovered I had a ~470MB Acronis Backup Image on the partition.  I was wondering if there was an easy and safe way to get rid of the backup file so I can upgrade to the newest Windows 10 version.  It is a GPT partition and is officially labeled *:ESP with FAT32 and GPT (EFI System Partition), status is Active and System.  I hope this is enough information.

-Thanks



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#2 Bagaudin

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Posted 25 January 2018 - 04:28 PM

Hello kwjamesblond! Acronis rep here!

Can you share photos that would explain what you said above? 



#3 kwjamesblond

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Posted 25 January 2018 - 05:26 PM

Here's a pictureAttached File  SRP-.JPG   59.21KB   2 downloads



#4 Bagaudin

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Posted 25 January 2018 - 05:36 PM

That's really strange. 

It looks like someone previously mounted ESP partition and did the backup with Acronis True Image.

If you are sure you don't need that backup then you're totally fine to delete that. 

Alternatively I would recommend to use trial of Acronis True Image 2018 to read the backup content to determine whether any valuable data is stored in the content.



#5 kwjamesblond

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Posted 25 January 2018 - 05:55 PM

What's the safest way to delete the file then.



#6 Bagaudin

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Posted 25 January 2018 - 06:05 PM

If explore tool allows you delete operations then you can just delete whole 'Acronis Backups' folder.

#7 kwjamesblond

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Posted 26 January 2018 - 12:31 PM

Unfortunately the explore tool does not allow any actions to be performed like deleting.  I also tried to mount the partition in disk management and none of the options there are available.  Does anyone know how to safely delete the backup?

-Thanks



#8 JohnC_21

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Posted 26 January 2018 - 01:01 PM

Download an iso of Linux Mint Cinnamon. Burn to a DVD or use Rufus to create a bootable USB flash drive. Boot Mint and do not input anything. Wait until you are at the desktop. Click Computer. Your partitions are in the left pane. You should be able to mount the partition and delete the Acronis folder.

 

https://blog.linuxmint.com/?p=3457

 

Because this is Windows 10 you will need to do a couple of steps first. Disable Fast Startup. After disabling fast boot open an elevated command prompt and type the following commands for a complete shutdown. This is required to enable write access for Mint. 

powercfg.exe /hibernate off
shutdown /s /f /t 0

In your UEFI/BIOS settings disable SecureBoot. This is required in order to boot Mint.

 

Edit: If you do not see your System Partition in the left pane (it may only show your Windows partition) do the following.

 

Click on the Menu button in the lower left. In the search box type Disks and enter. In the Disks Window Highlight your System Partition then click the Play button to mount the partition. The partition will appear on the desktop. Double click it to browse the contents of the partition.


Edited by JohnC_21, 26 January 2018 - 01:17 PM.


#9 Bagaudin

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Posted 26 January 2018 - 01:20 PM

Awesome write-up JohnC_21! Thanks for that I couldn't do it any better! :)

#10 kwjamesblond

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Posted 04 February 2018 - 04:45 PM

Thanks guys that worked!!



#11 JohnC_21

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Posted 05 February 2018 - 09:56 AM

Your Welcome,

Glad Mint sorted out your problem and thanks for the update. You can use Mint at any time should Windows not boot and you need to recover data to a USB flash or external drive.



#12 Lulagreen

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Posted 12 April 2018 - 01:39 AM

Actually, MiniTool partition wizard should allow you to extend the EFI system partition, and I just guess a 16MB or 128MB other partition blocked the process. I had the same problem before, and deleting this Other partition worked it out. Deleting that partition doesn't affect anything. 



#13 JohnC_21

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Posted 12 April 2018 - 09:24 AM

Actually, MiniTool partition wizard should allow you to extend the EFI system partition, and I just guess a 16MB or 128MB other partition blocked the process. I had the same problem before, and deleting this Other partition worked it out. Deleting that partition doesn't affect anything. 

That would be the MSR partition. But, deleting the MSR and expanding the EFI/ESP partition would still have left the Acronis Image in the partition which the OP wanted deleted. 



#14 Lulagreen

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Posted 16 April 2018 - 04:01 AM

 

Actually, MiniTool partition wizard should allow you to extend the EFI system partition, and I just guess a 16MB or 128MB other partition blocked the process. I had the same problem before, and deleting this Other partition worked it out. Deleting that partition doesn't affect anything. 

That would be the MSR partition. But, deleting the MSR and expanding the EFI/ESP partition would still have left the Acronis Image in the partition which the OP wanted deleted. 

 

Indeed, deleting the partition will not delete the Acronis image, and I just think it's simpler and safer for common people to extend the partition than delete file via command. 






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