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computer restarts randomly

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#1 highschoolstyle


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Posted 20 January 2018 - 11:19 PM

Hey guys so I really need some help. 
Allow me to explain my issue
I have a self built gaming PC that i belt a little over a year ago and i mean a little over a year ago maybe a year and a 1-2 months if that matters. 
my parts
i5 6600k non overclocked
asus h110me.m2 
corsair 550watt cs gold series 
mis rx 480 8 gb 
ssd adat 256 
ripjaws ram 16gb 
rosewill case dont know the name sorry 
and a hyper 212 evo 
all was well until about a month ago. I was chilling doing something on my pc and then boom it turned off like someone yanked the cord but then within like 2 seconds it turns back on so i was like "whoop the power cord is loose" I tidy up the extension cord fix evreything up but then it happened again. and again. So i thought it has to be the psu has to be. Bought a seasonic psu nothing still shuts down. I run windows memory test in standard no errors. ran an antivirus. checked temps (which are normal) cleaned my pc from dust I am actually lost i dont know what to do event viewer says that it is event 41 nothing seems fishy in the logs either 
please help. 
my pc shuts down randomly sometimes gaming somethimes chrome sometimes when it is just sitting there and then within 2 seconds boots up again like nothing happened no bsod no error nothing. not the power supply.

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#2 usasma


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Posted 22 January 2018 - 04:12 PM

Event ID 41 is simply Windows saying it doesn't know why it shut down.


Wait for it to shut down again, then recover and immediately generate these 2 sets of reports:


Let's try looking at these 2 sets of reports:

Report Set #1)  Please run this report collecting tool (even though you may not be experiencing BSOD's) so that we can provide a complete analysis: (from the pinned topic at the top of the forum)   http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

If you have problems with it running it, there's an alternate tool here (direct download link):  https://github.com/blueelvis/BSOD-Inspector/releases/download/1.0.5/BSODInspector-1.0.5.exe

Please zip up the (.ZIP) files - do not use .RAR or other compression utilities. 
.ZIP is the type file that can be uploaded to the forums.

Report Set #2)  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504
The Event ID 41 error is simply Windows saying that it doesn't know why it shutdown.

While waiting for a reply, please monitor your temps with one of these free utilities: 
SpeedFan:  http://www.almico.com/sfdownload.php
HWMonitor:  https://www.cpuid.com/softwares/hwmonitor.html
HWInfo:  https://www.hwinfo.com/download.php


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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