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Rundll32.exe bad image?


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3 replies to this topic

#1 XPnoobie

XPnoobie

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Posted 19 January 2018 - 09:57 PM

Hi,

When I boot up, after choosing the user, I get two windows pop up error messages.  The first says:

 

rundll32.exe – Bad Image

The application or DLL C:\DOCUME~\NETWOR~1\ntuser.dll is not a valid Windows image.  Please check this against your installation diskette.

 

The second one comes up immediately after closing the first popup and it says:

 

RUNDLL

Error loading C:\DOCUME~1\NETWOR~1\ntuser.dll

%1 is not a valid Win32 application

 

This is a dell Inspiron B130 laptop running windows xp home edition version 5.1, 

(Build 2600.xpsp_sp3_qfe.130704-0421: Service Pack 3)

 

I think I deleted an important file.  I've tried to reinstall XP from the CD but a message says it will not work because the version of XP I am running is newer than the CD that came with the computer.  Should I just boot from this CD and reinstall XP?  Is there a way to just install the ntuser.dll file that seems to be the problem?  Any other ideas?

Thanks for any suggestions!

 



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#2 hamluis

hamluis

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Posted 20 January 2018 - 05:58 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#3 XPnoobie

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Posted 21 January 2018 - 11:01 PM

Hi Louis,

Thanks for your help!

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Terry (administrator) on 21-01-2018 at 20:06:09
Running from "C:\Documents and Settings\Terry\My Documents\Downloads"
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Model: ME051 Manufacturer: Dell Inc.

Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/19/2018 06:43:18 PM) (Source: ASP.NET 1.0.3705.6060) (User: )
Description: 0x80040154

Error: (01/19/2018 06:16:26 PM) (Source: ASP.NET 1.0.3705.6018) (User: )
Description: 0x80040154

Error: (01/18/2018 07:04:54 PM) (Source: ASP.NET 1.0.3705.288) (User: )
Description: 0x80040154

Error: (01/18/2018 07:02:55 PM) (Source: ASP.NET 1.0.3705.0) (User: )
Description: 0x80040154

Error: (01/15/2018 09:39:04 PM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.

Error: (01/15/2018 09:31:06 PM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (01/15/2018 09:31:05 PM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (01/15/2018 09:31:05 PM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (01/15/2018 09:31:05 PM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (01/15/2018 09:31:05 PM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.


System errors:
=============
Error: (01/21/2018 06:19:51 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error:%%126 = The specified module could not be found.

Error: (01/21/2018 06:19:51 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error:  %%126 = The specified module could not be found.

Error: (01/21/2018 06:19:51 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error:  %%126 = The specified module could not be found.

Error: (01/21/2018 06:19:51 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error:  %%126 = The specified module could not be found.

Error: (01/21/2018 06:19:51 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error:  %%126 = The specified module could not be found.

Error: (01/21/2018 06:19:51 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error:  %%126 = The specified module could not be found.

Error: (01/21/2018 06:19:51 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error:  %%126 = The specified module could not be found.

Error: (01/21/2018 06:19:50 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error:  %%126 = The specified module could not be found.

Error: (01/21/2018 06:19:50 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error:  %%126 = The specified module could not be found.

Error: (01/21/2018 06:19:50 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error:  %%126 = The specified module could not be found.


Microsoft Office Sessions:
=========================
Error: (01/19/2018 06:43:18 PM) (Source: ASP.NET 1.0.3705.6060)(User: )
Description: 0x80040154

Error: (01/19/2018 06:16:26 PM) (Source: ASP.NET 1.0.3705.6018)(User: )
Description: 0x80040154

Error: (01/18/2018 07:04:54 PM) (Source: ASP.NET 1.0.3705.288)(User: )
Description: 0x80040154

Error: (01/18/2018 07:02:55 PM) (Source: ASP.NET 1.0.3705.0)(User: )
Description: 0x80040154

Error: (01/15/2018 09:39:04 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabThe data is invalid.

Error: (01/15/2018 09:31:06 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (01/15/2018 09:31:05 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (01/15/2018 09:31:05 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (01/15/2018 09:31:05 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (01/15/2018 09:31:05 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.


=========================== Installed Programs ============================
Adobe Flash Player 10 Plugin (HKLM\...\Adobe Flash Player Plugin) (Version: 10.3.181.34 - Adobe Systems Incorporated)
Adobe Flash Player 11 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 11.1.102.55 - Adobe Systems Incorporated)
Adobe Reader 7.0.9 (HKLM\...\{AC76BA86-7AD7-1033-7B44-A70900000002}) (Version: 7.0.9 - Adobe Systems Incorporated)
Adobe Shockwave Player (HKLM\...\Adobe Shockwave Player) (Version: 10.1.4.20 - Adobe Systems, Inc.)
Advanced Wheel Mouse 6.0.0.001 (HKLM\...\WheelMouse) (Version:  - )
AOLIcon (HKLM\...\{62BD0AE0-4EB1-4BBB-8F43-B6400C8FEB2C}) (Version: 1.00.0000 - Dell) Hidden
Apple Application Support (HKLM\...\{B2D328BE-45AD-4D92-96F9-2151490A203E}) (Version: 1.3.0 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{85991ED2-010C-4930-96FA-52F43C2CE98A}) (Version: 3.1.0.62 - Apple Inc.)
Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Compatibility Pack for the 2007 Office system (HKLM\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6514.5001 - Microsoft Corporation)
Conexant HDA D110 MDC V.92 Modem (HKLM\...\CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_2BFA&SUBSYS_14F100C3) (Version:  - )
Corel Photo Album 6 (HKLM\...\{8A9B8148-DDD7-448F-BD6C-358386D32354}) (Version: 6.33 - Corel, Inc.)
Crossword Weaver 8.0 (HKLM\...\Crossword Weaver 8.0) (Version:  - )
Dell Digital Jukebox Driver (HKLM\...\Dell Digital Jukebox Driver) (Version:  - )
Dell Driver Reset Tool (HKLM\...\{5905F42D-3F5F-4916-ADA6-94A3646AEE76}) (Version: 1.02.0000 - Dell Inc.)
Dell Support 3.2 (HKLM\...\{3846E811-639D-4DE1-844B-30491C0A6C0C}) (Version: 5.5.2038 - Dell)
Dell System Restore (HKLM\...\{74F7662C-B1DB-489E-A8AC-07A06B24978B}) (Version: 2.00.0000 - Dell Inc.)
Dell Wireless WLAN Card (HKLM\...\Broadcom 802.11b Network Adapter) (Version: 4.10.47.3 - Dell Inc.)
Digital Content Portal (HKLM\...\{6D5FCA42-1486-4E32-AFE8-1B7E2AA59D33}) (Version: 1.00.0000 - Dell)
Digital Line Detect (HKLM\...\{E646DCF0-5A68-11D5-B229-002078017FBF}) (Version: 1.15 - BVRP Software, Inc)
Disney's Active Play, Simba's Pride (HKLM\...\Simbas Pride Active Play) (Version:  - )
Documentation & Support Launcher (HKLM\...\{B0DF58A2-40DF-4465-AA56-38623EC9938C}) (Version: 1.00.0000 - Dell Inc.)
Dr. Seuss Kindergarten (HKLM\...\Dr. Seuss Kindergarten 1.0) (Version:  - )
ELIcon (HKLM\...\{4667B940-BB01-428B-986E-A0CC46497BF7}) (Version: 1.00.0000 - Dell) Hidden
EPSON CardMonitor (HKLM\...\{109D28C7-FB38-483A-9C91-001CB59E2699}) (Version:  - )
EPSON PhotoStarter3.0 (HKLM\...\{5983C895-DDA4-45D9-A8D1-877D5DE7693E}) (Version:  - )
EPSON Print CD (HKLM\...\{FF477885-5EA8-40D0-ADF3-D4C1B86FAEA4}) (Version: 1.31.000 - )
EPSON Printer Software (HKLM\...\EPSON Printer and Utilities) (Version:  - )
ESPR320 Reference Guide (HKLM\...\Silent Package Run-Time Sample) (Version:  - )
fflink (HKLM\...\{608D2A3C-6889-4C11-9B54-A42F45ACBFDB}) (Version: 6.02.1001.0001 - EASTMAN KODAK Company) Hidden
Google Chrome (HKLM\...\Google Chrome) (Version: 49.0.2623.112 - Google Inc.)
Google Update Helper (HKLM\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
Google Update Helper (HKLM\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.24.15 - Google Inc.) Hidden
High Definition Audio Driver Package - KB835221 (HKLM\...\KB835221WXP) (Version: 20040219.000000 - Microsoft Corporation)
Intel® Graphics Media Accelerator Driver for Mobile (HKLM\...\{8A708DD8-A5E6-11D4-A706-000629E95E20}) (Version: 6.14.10.4410 - )
J2SE Runtime Environment 5.0 Update 6 (HKLM\...\{3248F0A8-6813-11D6-A77B-00B0D0150060}) (Version: 1.5.0.60 - Sun Microsystems, Inc.)
Malwarebytes version 3.3.1.2183 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.3.1.2183 - Malwarebytes)
MapSend Lite (HKLM\...\{2F0200C6-9ACB-49F3-BC33-5BE9AA682D9F}) (Version:  - )
MCU (HKLM\...\{D2988E9B-C73F-422C-AD4B-A66EBE257120}) (Version: 1.00.0000 - Dell) Hidden
MiaMath (HKLM\...\MiaMath) (Version:  - )
Microsoft .NET Framework (English) v1.0.3705 (HKLM\...\Microsoft .NET Framework Full v1.0.3705 (1033)) (Version:  - )
Microsoft .NET Framework 1.0 Hotfix (KB928367) (HKLM\...\M928367) (Version:  - )
Microsoft .NET Framework 1.1 (HKLM\...\Microsoft .NET Framework 1.1  (1033)) (Version:  - )
Microsoft .NET Framework 1.1 Security Update (KB2833941) (HKLM\...\M2833941) (Version:  - )
Microsoft .NET Framework 1.1 Security Update (KB979906) (HKLM\...\M979906) (Version:  - )
Microsoft .NET Framework 2.0 Service Pack 2 (HKLM\...\{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}) (Version: 2.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.0 Service Pack 2 (HKLM\...\{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}) (Version: 3.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft Office Standard Edition 2003 (HKLM\...\{91120409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.5614.0 - Microsoft Corporation)
Microsoft Plus! Digital Media Edition Installer (HKLM\...\{6E45BA47-383C-4C1E-8ED0-0D4845C293D7}) (Version: 1.1.0.3514 - Microsoft Corporation)
Microsoft Plus! Photo Story 2 LE (HKLM\...\{0EB5D9B7-8E6C-4A9E-B74F-16B7EE89A67B}) (Version: 1.1.0.3463 - Microsoft Corporation)
Microsoft User-Mode Driver Framework Feature Pack 1.0 (HKLM\...\Wudf01000) (Version:  - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Works (HKLM\...\{6D52C408-B09A-4520-9B18-475B81D393F1}) (Version: 08.05.0818 - Microsoft Corporation)
MobileMapper Office ver. 3.33 (HKLM\...\{77BD5E5D-F094-4155-BEA5-7C2872F19EC8}) (Version:  - )
Mozilla Firefox 52.5.3 ESR (x86 en-US) (HKLM\...\Mozilla Firefox 52.5.3 ESR (x86 en-US)) (Version: 52.5.3 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 52.5.3 - Mozilla)
MSXML 4.0 SP2 (KB927978) (HKLM\...\{37477865-A3F1-4772-AD43-AAFC6BCFF99F}) (Version: 4.20.9841.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB936181) (HKLM\...\{C04E32E0-0416-434D-AFB9-6969D703A9EF}) (Version: 4.20.9848.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 6 Service Pack 2 (KB973686) (HKLM\...\{56EA8BC0-3751-4B93-BC9D-6651CC36E5AA}) (Version: 6.20.2003.0 - Microsoft Corporation)
Nero Media Player (HKLM\...\NMPUninstallKey) (Version:  - )
Nero OEM (HKLM\...\Nero - Burning Rom!UninstallKey) (Version:  - )
Nero PhotoShow Express (HKLM\...\Nero PhotoShow Express) (Version: 3.0 - Simple Star, Inc.)
NeroVision Express 2 (HKLM\...\NeroVision!UninstallKey) (Version:  - )
PaperPort (HKLM\...\{71C97545-E547-4A8B-B0C8-61FF853270AC}) (Version: 9.02.0827 - ScanSoft, Inc.)
PassAlong Software (HKLM\...\{AC4732F4-665D-4E6B-8E50-74D6B6FBE5A9}) (Version: 2.2.04 - PassAlong Music Store)
PL2303 USB-to-Serial (HKLM\...\{ECC3713C-08A4-40E3-95F1-7D0704F1CE5E}) (Version: 1.19.0 - Prolific Technology INC)
PowerDVD 5.5 (HKLM\...\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}) (Version:  - )
QuickSet (HKLM\...\{C5074CC4-0E26-4716-A307-960272A90040}) (Version: 7.1.10 - )
QuickTime (HKLM\...\{3D9892BB-A751-4E48-ADC8-E4289956CE1D}) (Version: 7.66.73.0 - Apple Inc.)
RealPlayer Basic (HKLM\...\RealPlayer 6.0) (Version:  - )
SearchAssist (HKLM\...\SearchAssist) (Version:  - )
Sonic DLA (HKLM\...\{1206EF92-2E83-4859-ACCB-2048C3CB7DA6}) (Version: 4.95 - Sonic Solutions)
Sonic RecordNow Audio (HKLM\...\{AB708C9B-97C8-4AC9-899B-DBF226AC9382}) (Version: 2.0.0 - Sonic Solutions)
Sonic RecordNow Copy (HKLM\...\{B12665F4-4E93-4AB4-B7FC-37053B524629}) (Version: 2.0.0 - Sonic Solutions)
Sonic RecordNow Data (HKLM\...\{075473F5-846A-448B-BCB3-104AA1760205}) (Version: 2.0.0 - Sonic Solutions)
Sonic Update Manager (HKLM\...\{30465B6C-B53F-49A1-9EBA-A3F187AD502E}) (Version: 3.0.0 - Sonic Solutions)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 8.2.4.6 - Synaptics)
Update for Windows Internet Explorer 8 (KB976662) (HKLM\...\KB976662-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows Internet Explorer 8 (KB980182) (HKLM\...\KB980182-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows Internet Explorer 8 (KB980302) (HKLM\...\KB980302-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2345886) (HKLM\...\KB2345886) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2749655) (HKLM\...\KB2749655) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2904266) (HKLM\...\KB2904266) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2934207) (HKLM\...\KB2934207) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB951072-v2) (HKLM\...\KB951072-v2) (Version: 2 - Microsoft Corporation)
Update for Windows XP (KB951978) (HKLM\...\KB951978) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB955759) (HKLM\...\KB955759) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB955839) (HKLM\...\KB955839) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB967715) (HKLM\...\KB967715) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB968389) (HKLM\...\KB968389) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB971029) (HKLM\...\KB971029) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB971737) (HKLM\...\KB971737) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973687) (HKLM\...\KB973687) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973815) (HKLM\...\KB973815) (Version: 1 - Microsoft Corporation)
URL Assistant (HKLM\...\{3EE33958-7381-4E7B-A4F3-6E43098E9E9C}) (Version:  - )
Viewpoint Media Player (HKLM\...\ViewpointMediaPlayer) (Version:  - )
WebFldrs XP (HKLM\...\{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}) (Version: 9.50.7523 - Microsoft Corporation) Hidden
WildTangent Web Driver (HKLM\...\WildTangent CDA) (Version:  - )
Windows Genuine Advantage Validation Tool (KB892130) (HKLM\...\KB892130) (Version:  - Microsoft Corporation)
Windows Genuine Advantage Validation Tool (KB892130) (HKLM\...\WGA) (Version: 1.7.0069.2 - Microsoft Corporation)
Windows Imaging Component (HKLM\...\WIC) (Version: 3.0.0.0 - Microsoft Corporation)
Windows Installer 3.1 (KB893803) (HKLM\...\KB893803v2) (Version:  - Microsoft Corporation)
Windows Internet Explorer 8 (HKLM\...\ie8) (Version: 20090308.140743 - Microsoft Corporation)
Windows Media Format 11 runtime (HKLM\...\Windows Media Format Runtime) (Version:  - )
Windows Media Player 10 (HKLM\...\Windows Media Player) (Version:  - )
Windows XP Service Pack 3 (HKLM\...\Windows XP Service Pack) (Version: 20080414.031525 - Microsoft Corporation)
WinRAR archiver (HKLM\...\WinRAR archiver) (Version:  - )

========================= Memory info: ===================================
Percentage of memory in use: 84%
Total physical RAM: 503.37 MB
Available physical RAM: 75.73 MB
Total Virtual: 1226.97 MB
Available Virtual: 529.73 MB

========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:33.68 GB) (Free:16.9 GB) NTFS
2 Drive d: (XRMHOEM_EN) (CDROM) (Total:0.51 GB) (Free:0 GB) CDFS

========================= Users: ========================================
User accounts for \\TERRYLAPTOP

Abby                     Administrator            Family                   
Guest                    HelpAssistant            SUPPORT_388945a0         
Terry                    


**** End of log ****
 

For some reason the "Publish Snapshot" doesn't enable (it stays gray).  I tried to ctl-alt-prnt scrn, but the forum says that extension is not allowed.  I copied the text from the Speccy screen below:

 

Operating System
    Windows XP Home Edition 32-bit SP3
CPU
    Intel Celeron M 380
    Dothan 90nm Technology
RAM
    512MB Dual-Channel DDR2 @ 99MHz (3-3-3-9)
Motherboard
    Dell Inc. 0RJ272 (Microprocessor)
Graphics
    Plug and Play Monitor (1280x800@60Hz)
    Plug and Play Monitor (1280x800@60Hz)
    Intel Mobile Intel 915GM/GMS,910GML Express Chipset Family (Dell)
    Intel Mobile Intel 915GM/GMS,910GML Express Chipset Family (Dell)
Storage
    37GB SAMSUNG MP0402H (ATA)    35 °C
Optical Drives
    PHILIPS CDRW/DVD SCB5265
Audio
    SigmaTel High Definition Audio CODEC


Edited by hamluis, 22 January 2018 - 12:47 PM.


#4 hamluis

hamluis

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Posted 22 January 2018 - 01:02 PM

The errors that you mention in your initial post...don't seem to be documented at all by Windows.  Any 'bad image" errors should be reflected in the MTB data which you posted.  The only errors reflected in MTB all relate to services which are now unsupported by Microsoft...since XP is unsupported.

 

Bad image errors are Windows saying "I cannot read this file" and may result from varying situations.

 

I would not expect Windows Update to work properly...since there is no updating for it perform, unless such relates to MS Office and the user is employing Microsoft Update.

 

You have an old system...running an unsupported O/S...and you have less that 1GB RAM installed.

 

If your system if currently functioning reasonably well...I would not worry about the messages you posted initially.  If I was concerned, I would just do a clean install of the O/S...recognizing that it may be difficult to properly update it...since MS may not be providing updates for XP.  I believe that there were close to 300 critical updates post SP3 for XP.

 

Louis






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