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Cannot log in to my computer


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#1 kmutch

kmutch

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Posted 19 January 2018 - 02:56 PM

I have an older Toshiba L55 Satellite computer running Windows 10.   I've never had any issues before, was working fine last night.

 

This morning, the log on screen came up, but I cannot type anything to get in - the mouse pad works, but the keyboard does not.

 

Any suggestions? 



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#2 HyperHenry

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Posted 19 January 2018 - 05:22 PM

Unplug it, remove the battery, then hold the power button for 30 seconds. Then put the battery back in and try again. A lot of times this helps.






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