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CONTROL CENTRE 4


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9 replies to this topic

#1 Jeffers613

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Posted 17 January 2018 - 06:41 AM

I use Brother's Control Centre 4 for scanning. When I scan an attachment to an email (using Outlook) I can't open the attachment (to check that I am have selected the correct item) BEFORE  I send the email. Once the email has been sent, I can open the attachment .  The   problem is being able to open the attachment before sending the email. I have spoken to Brother and they say it is probably a problem with Outlook. Can anyone help?


Edited by hamluis, 17 January 2018 - 08:28 AM.
Moved from Win 7 to Web Browsing/Email - Hamluis.


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#2 hamluis

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Posted 22 January 2018 - 07:37 AM

Have you accessed such attachments, using the same procedures...before?

 

Are you having any other problems with Outlook?

 

Louis


Edited by hamluis, 22 January 2018 - 07:41 AM.


#3 Havachat

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Posted 22 January 2018 - 07:42 AM

Why do you want to Open it before it is sent anyway ?

 

I would assume that when you create the email and then select "Attach" , then select the file , it is not attached until you click SEND.

Because it only know the location of it prior to pressing send.

Once sent , then it will show on Sent Mail , and be accessible



#4 Jeffers613

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Posted 22 January 2018 - 10:54 AM

I like to be able to open the attachment prior to sending it as an email attachment just to double-check that I am going to send the correct attachment. Useful when sending different scanned attachments to different people - to ensure each gets the correct attachment.

 

I have previously been able to do this. However, I now find that I can only open the attachment after the email has been sent.



#5 hamluis

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Posted 22 January 2018 - 11:06 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.

 

Louis



#6 Jeffers613

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Posted 22 January 2018 - 11:54 AM

I have run Mini Tool Box and the download is on my desktop. However, cut and paste doesn't seem to work and there isn't any attachment feature How  can I get the results to you?



#7 hamluis

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Posted 23 January 2018 - 11:38 AM

Follow the bouncing ball in the instructions, please :).

 

Louis



#8 Jeffers613

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Posted 23 January 2018 - 12:46 PM

Sorry I don't follow! Are you asking me to click on the yellow smiley on the top  row of this message box above? When I do, I     get the animations at the bottom jumping up and down! I can't find any way of pasting the results of the run into this box or of attaching the run doc to this message!



#9 hamluis

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Posted 23 January 2018 - 01:14 PM

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Louis (administrator) on 23-01-2018 at 12:11:03
Running from "C:\Documents and Settings\Louis\Desktop\Programs Downloaded"
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Model: System Product Name Manufacturer: System manufacturer
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/23/2018 07:29:21 AM) (Source: Application Error) (User: )
Description: Faulting application vstudio.exe, version 12.0.0.0, faulting module coloradjust.vft, version 8.0.0.0, fault address 0x0000169b.  Processing media-specific event for [vstudio.exe!ws!]

Error: (01/21/2018 11:04:19 AM) (Source: Application Error) (User: )
Description: Faulting application cool2000.exe, version 1.97.241.8, faulting module cool2000.exe, version 1.97.241.8, fault address 0x000c69fb.  Processing media-specific event for [cool2000.exe!ws!]

Error: (01/07/2018 09:36:44 AM) (Source: Application Error) (User: )
Description: Faulting application vstudio.exe, version 12.0.0.0, faulting module shell32.dll, version 6.0.2900.6242, fault address 0x00076f0b.  Processing media-specific event for [vstudio.exe!ws!]

Error: (01/03/2018 03:12:45 PM) (Source: Application Error) (User: )
Description: Faulting application vstudio.exe, version 12.0.0.0, faulting module unknown, version 0.0.0.0, fault address 0xc97b8287.  Processing media-specific event for [vstudio.exe!ws!]

Error: (12/28/2017 07:37:20 AM) (Source: Application Error) (User: )
Description: Faulting application vstudio.exe, version 12.0.0.0, faulting module herdocdll.dll, version 1.0.0.1, fault address 0x0006bde0.  Processing media-specific event for [vstudio.exe!ws!]

Error: (12/18/2017 05:21:48 AM) (Source: Application Error) (User: )
Description: Faulting application vstudio.exe, version 12.0.0.0, faulting module herdocdll.dll, version 1.0.0.1, fault address 0x0006bde0.  Processing media-specific event for [vstudio.exe!ws!]

Error: (11/20/2017 09:30:56 AM) (Source: Application Error) (User: )
Description: Faulting application vstudio.exe, version 12.0.0.0, faulting module unknown, version 0.0.0.0, fault address 0x0a0b070d.  Processing media-specific event for [vstudio.exe!ws!]

Error: (11/16/2017 07:15:28 AM) (Source: Application Error) (User: )
Description: Faulting application vstudio.exe, version 12.0.0.0, faulting module coloradjust.vft, version 8.0.0.0, fault address 0x00004c74.  Processing media-specific event for [vstudio.exe!ws!]

Error: (11/11/2017 11:27:16 AM) (Source: Application Error) (User: )
Description: Faulting application vstudio.exe, version 12.0.0.0, faulting module vstudio.exe, version 12.0.0.0, fault address 0x0006d8e8.  Processing media-specific event for [vstudio.exe!ws!]

Error: (11/11/2017 07:53:09 AM) (Source: Application Error) (User: )
Description: Faulting application vstudio.exe, version 12.0.0.0, faulting module ulppmgr.dll, version 8.0.0.0, fault address 0x0000249f.  Processing media-specific event for [vstudio.exe!ws!]


System errors:
=============
Error: (01/22/2018 02:48:19 PM) (Source: Service Control Manager) (User: )
Description: The Ulead Burning Helper service terminated unexpectedly.  It has done this 1 time(s).

Error: (01/22/2018 02:48:19 PM) (Source: Service Control Manager) (User: )
Description: The Foxit Reader Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (01/22/2018 02:48:19 PM) (Source: Service Control Manager) (User: )
Description: The SAS Core Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.

Error: (01/22/2018 02:48:19 PM) (Source: Service Control Manager) (User: )
Description: The PDEngine service terminated unexpectedly.  It has done this 1 time(s).

Error: (01/22/2018 02:48:19 PM) (Source: Service Control Manager) (User: )
Description: The ProtexisLicensing service terminated unexpectedly.  It has done this 1 time(s).

Error: (01/22/2018 02:48:19 PM) (Source: Service Control Manager) (User: )
Description: The PDAgent service terminated unexpectedly.  It has done this 1 time(s).

Error: (01/22/2018 02:48:19 PM) (Source: Service Control Manager) (User: )
Description: The Macrium Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.

Error: (01/22/2018 02:48:19 PM) (Source: Service Control Manager) (User: )
Description: The Ati HotKey Poller service terminated unexpectedly.  It has done this 1 time(s).

Error: (01/20/2018 08:35:47 PM) (Source: Service Control Manager) (User: )
Description: The Ulead Burning Helper service terminated unexpectedly.  It has done this 1 time(s).

Error: (01/20/2018 08:35:47 PM) (Source: Service Control Manager) (User: )
Description: The Foxit Reader Service service terminated unexpectedly.  It has done this 1 time(s).


Microsoft Office Sessions:
=========================
Error: (01/23/2018 07:29:21 AM) (Source: Application Error)(User: )
Description: vstudio.exe12.0.0.0coloradjust.vft8.0.0.00000169b

Error: (01/21/2018 11:04:19 AM) (Source: Application Error)(User: )
Description: cool2000.exe1.97.241.8cool2000.exe1.97.241.8000c69fb

Error: (01/07/2018 09:36:44 AM) (Source: Application Error)(User: )
Description: vstudio.exe12.0.0.0shell32.dll6.0.2900.624200076f0b

Error: (01/03/2018 03:12:45 PM) (Source: Application Error)(User: )
Description: vstudio.exe12.0.0.0unknown0.0.0.0c97b8287

Error: (12/28/2017 07:37:20 AM) (Source: Application Error)(User: )
Description: vstudio.exe12.0.0.0herdocdll.dll1.0.0.10006bde0

Error: (12/18/2017 05:21:48 AM) (Source: Application Error)(User: )
Description: vstudio.exe12.0.0.0herdocdll.dll1.0.0.10006bde0

Error: (11/20/2017 09:30:56 AM) (Source: Application Error)(User: )
Description: vstudio.exe12.0.0.0unknown0.0.0.00a0b070d

Error: (11/16/2017 07:15:28 AM) (Source: Application Error)(User: )
Description: vstudio.exe12.0.0.0coloradjust.vft8.0.0.000004c74

Error: (11/11/2017 11:27:16 AM) (Source: Application Error)(User: )
Description: vstudio.exe12.0.0.0vstudio.exe12.0.0.00006d8e8

Error: (11/11/2017 07:53:09 AM) (Source: Application Error)(User: )
Description: vstudio.exe12.0.0.0ulppmgr.dll8.0.0.00000249f


=========================== Installed Programs ============================
7-Zip 16.04 (HKLM\...\7-Zip) (Version: 16.04 - Igor Pavlov)
Active@ ISO Burner 3.0 (HKLM\...\{3B756F35-2504-429A-B36C-EA0961B6A2C0}_is1) (Version: 3.0 - LSoft Technologies Inc)
Adobe Flash Player 28 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 28.0.0.137 - Adobe Systems Incorporated)
Adobe Flash Player 28 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 28.0.0.137 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.08) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.08 - Adobe Systems Incorporated)
AMD Processor Driver (HKLM\...\{C151CE54-E7EA-4804-854B-F515368B0798}) (Version: 1.3.2.0053 - AMD)
AM-DeadLink 4.6 (HKLM\...\aignesamdeadlink_is1) (Version: 4.6 - www.aignes.com)
ArcSoft PhotoStudio 6 (HKLM\...\{ED8EF3C2-FA5B-4A1E-950D-5A0227161F97}) (Version: 6.0.1.148 - ArcSoft)
ATI Catalyst Install Manager (HKLM\...\{2333AFB1-D26D-8C62-A253-89C91DAA993A}) (Version: 3.0.765.0 - ATI Technologies, Inc.)
Bookmark Wizard (Remove Only) (HKLM\...\Bookmark Wizard) (Version:  - )
Bulk Rename Utility 2, 6, 0, 1 (HKLM\...\{991B1E79-12B6-40C3-A081-1FC47C6F2F37}) (Version: 2, 6, 0, 1 - Jim Willsher)
Canon CanoScan 9000F User Registration (HKLM\...\Canon CanoScan 9000F User Registration) (Version:  - )
Canon MP Navigator EX 3.1 (HKLM\...\MP Navigator EX 3.1) (Version:  - )
Canon Utilities Solution Menu (HKLM\...\CanonSolutionMenu) (Version:  - )
CanoScan 9000F Scanner Driver (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_cnq9602) (Version:  - )
Catalyst Control Center Core Implementation (HKLM\...\{DA04174D-7B42-F784-0456-B9201DAB1F0D}) (Version: 2010.0210.2206.39615 - ATI) Hidden
Catalyst Control Center Graphics Full Existing (HKLM\...\{D53EE2FF-EF7A-A93F-BF5F-2B96029B6C8A}) (Version: 2010.0210.2206.39615 - ATI) Hidden
Catalyst Control Center Graphics Full New (HKLM\...\{63BCDFC4-BD0D-640E-2B3F-FCDA34805E33}) (Version: 2010.0210.2206.39615 - ATI) Hidden
Catalyst Control Center Graphics Light (HKLM\...\{B7EDCA19-58E3-9B10-5ED5-1928DF65BB4F}) (Version: 2010.0210.2206.39615 - ATI) Hidden
Catalyst Control Center InstallProxy (HKLM\...\{F93FC0FA-AC65-81AE-58BF-32381C7B407C}) (Version: 2010.0210.2206.39615 - ATI Technologies, Inc.) Hidden
Catalyst Control Center Localization All (HKLM\...\{4EAA09F8-EC61-81CB-EED8-E9DE18800DED}) (Version: 2010.0210.2206.39615 - ATI) Hidden
CCC Help Chinese Standard (HKLM\...\{94D0A32F-F467-D869-2AF3-465F5C6F187E}) (Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Chinese Traditional (HKLM\...\{336A1E37-FE4F-E77C-1EFE-AD66B8E76A9F}) (Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Czech (HKLM\...\{BA39F78D-E4B1-8DB4-AFC6-7302DC3B12BC}) (Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Danish (HKLM\...\{FF52834F-839A-652B-2BB7-DB4BD61603A9}) (Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Dutch (HKLM\...\{7EE3C326-76F2-6E15-105F-4D386B90152C}) (Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help English (HKLM\...\{BD510201-74C1-4C78-D7A8-4E2210495A6D}) (Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Finnish (HKLM\...\{7A54F8D9-D42B-DC31-22F4-4AB33DD60208}) (Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help French (HKLM\...\{ABC0160A-D981-8776-5D53-B962E9AB9A17}) (Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help German (HKLM\...\{A37CA1E3-3343-BF7D-0103-EA5790A67C2A}) (Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Greek (HKLM\...\{407CA81C-8454-CCD5-BACD-BA6BD18F680F}) (Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Hungarian (HKLM\...\{76EBC536-D99E-58A6-ECA6-5A63A5FCB992}) (Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Italian (HKLM\...\{5ACC1A9F-AAB9-012D-4A65-1D7E92B4242E}) (Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Japanese (HKLM\...\{B99D218E-948E-BB99-9E9A-D5D31B3FC4D1}) (Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Korean (HKLM\...\{B20D0A45-039C-1299-1E92-81BC9A995BFA}) (Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Norwegian (HKLM\...\{FF0E8A52-B152-F22E-8BF5-488EE977ACD0}) (Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Polish (HKLM\...\{C6B003DB-5950-0800-0858-1F5F70A090F6}) (Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Portuguese (HKLM\...\{67227CE5-9560-9D24-852B-E75AAB19F0A6}) (Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Russian (HKLM\...\{2D4FF9D4-EB76-4A29-6A66-EC5A2B7A900D}) (Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Spanish (HKLM\...\{94C45C20-CB09-54A1-5E41-FCEFBAD50A1B}) (Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Swedish (HKLM\...\{756B8ACF-1E76-6869-2E4B-200BC6D6E6B1}) (Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Thai (HKLM\...\{15C11D1A-F178-68C9-9C3F-D70694850DCF}) (Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Turkish (HKLM\...\{20687EF7-CDC0-B8CA-058B-32BC7B6D7B30}) (Version: 2010.0210.2205.39615 - ATI) Hidden
ccc-core-preinstall (HKLM\...\{FD041DA8-5F3C-E9BD-9ED9-808CC4427146}) (Version: 2010.0210.2206.39615 - ATI) Hidden
ccc-core-static (HKLM\...\{8ADE5280-35CA-CF98-A456-F66B98C77244}) (Version: 2010.0210.2206.39615 - ATI) Hidden
Common Desktop Agent (HKLM\...\{031A0E14-0413-4C97-9772-2639B782F46F}) (Version: 1.62.0 - OEM) Hidden
Compatibility Pack for the 2007 Office system (HKLM\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Cool Edit 2000 (HKLM\...\Cool Edit 2000) (Version:  - )
Corel VideoStudio 12 (HKLM\...\InstallShield_{F0FDF9C9-1DDC-401F-B638-36F1CAE8A875}) (Version: 12.0.0.0000 - Corel Corporation)
CPUID HWMonitor 1.33 (HKLM\...\CPUID HWMonitor_is1) (Version: 1.33 - )
Duplicate Photo Cleaner (HKLM\...\Duplicate Photo Cleaner_is1) (Version:  - WebMinds, Inc.)
EaseUS Partition Master 12.0 (HKLM\...\EaseUS Partition Master_is1) (Version:  - EaseUS)
Eco Driver Pack (HKLM\...\Samsung Eco Driver Pack) (Version: 2.01.10.00 (5/28/2015) - Samsung Electronics Co., Ltd.)
EPU-4 Engine (HKLM\...\{8F66047B-1AF3-40D9-80D7-106E2EDC2C2A}) (Version: 1.02.01 - )
ESET Internet Security (HKLM\...\{C7B853FA-D360-4AD9-9B20-9ED13421DBBB}) (Version: 10.1.219.0 - ESET, spol. s r.o.)
Everything 1.2.1.371 (HKLM\...\Everything) (Version:  - )
Foxit Reader (HKLM\...\Foxit Reader_is1) (Version: 8.1.0.1013 - Foxit Software Inc.)
GIF Construction Set Professional (HKLM\...\GIF Construction Set Professional) (Version:  - )
GIF Construction Set Professional 5 (HKLM\...\{73A3678A-F74A-47F1-A2DC-F8BB04C19788}) (Version: 5.0.5.0 - Alchemy Mindworks)
Google Earth (HKLM\...\{F6430171-B86B-4639-839E-374913E7911D}) (Version: 7.1.8.3036 - Google)
Google Update Helper (HKLM\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
Hard Disk Sentinel (HKLM\...\Hard Disk Sentinel_is1) (Version:  - HDS)
Hauppauge WinTV 7 (HKLM\...\Hauppauge WinTV 7) (Version: v7.0.32035 (CD 3.3) - Hauppauge Computer Works)
HWiNFO32 Version 5.32 (HKLM\...\HWiNFO32_is1) (Version: 5.32 - Martin Malík - REALiX)
IrfanView (remove only) (HKLM\...\IrfanView) (Version: 4.40 - Irfan Skiljan)
Java 8 Update 151 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F32180151F0}) (Version: 8.0.1510.12 - Oracle Corporation)
Java Auto Updater (HKLM\...\{4A03706F-666A-4037-7777-5F2748764D10}) (Version: 2.8.151.12 - Oracle Corporation) Hidden
K-Lite Mega Codec Pack 11.4.0 (HKLM\...\KLiteCodecPack_is1) (Version: 11.4.0 - )
Logitech MouseWare 9.79.1  (HKLM\...\{5809E7CF-4DCF-11D4-9875-00105ACE7734}) (Version:  - )
Macrium Reflect Free Edition (HKLM\...\{33C125F0-9370-4EF2-8AC6-60943A60BFFC}) (Version: 6.3.1835 - Paramount Software (UK) Ltd.) Hidden
Macrium Reflect Free Edition (HKLM\...\MacriumReflect) (Version: 6.3 - Paramount Software (UK) Ltd.)
Mahjongg for Windows (remove only) (HKLM\...\Mahjongg for Windows) (Version:  - )
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
MediaMonkey 4.1 (HKLM\...\MediaMonkey_is1) (Version: 4.1 - Ventis Media Inc.)
Microsoft .NET Framework 2.0 Service Pack 2 (HKLM\...\{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}) (Version: 2.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.0 Service Pack 2 (HKLM\...\{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}) (Version: 3.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Extended (HKLM\...\Microsoft .NET Framework 4 Extended) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft Compression Client Pack 1.0 for Windows XP (HKLM\...\MSCompPackV1) (Version: 1 - Microsoft Corporation)
Microsoft Office XP Professional with FrontPage (HKLM\...\{90280409-6000-11D3-8CFE-0050048383C9}) (Version: 10.0.6626.0 - Microsoft Corporation)
Microsoft Research AutoCollage 2008 version 1.1 (HKLM\...\{423D8FBE-EC52-40FD-B2A0-8C9C8F973FD7}) (Version: 1.01.2008 - Microsoft Research)
Microsoft User-Mode Driver Framework Feature Pack 1.0 (HKLM\...\Wudf01000) (Version:  - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft WinUsb 1.0 (HKLM\...\winusb0100) (Version:  - Microsoft Corporation)
Mozilla Firefox 52.5.3 ESR (x86 en-US) (HKLM\...\Mozilla Firefox 52.5.3 ESR (x86 en-US)) (Version: 52.5.3 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 52.5.3.6569 - Mozilla)
Mozilla Thunderbird 45.8.0 (x86 en-US) (HKLM\...\Mozilla Thunderbird 45.8.0 (x86 en-US)) (Version: 45.8.0 - Mozilla)
Mp3tag v2.75 (HKLM\...\Mp3tag) (Version: v2.75 - Florian Heidenreich)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Nero Suite (HKLM\...\NeroMultiInstaller!UninstallKey) (Version:  - )
PerfectDisk (HKLM\...\{212F5777-1190-4DEF-8E4D-6B2F313B45E7}) (Version: 8.00.058 - Raxco)
Philips Media Converter (HKLM\...\{6801ABDC-5A3C-4B4A-AE26-077CBA3FB704}) (Version: 1.02 - Philips) Hidden
Philips Songbird (HKLM\...\Philips Songbird) (Version: 5.6.2119 (2119) - Koninklijke Philips Electronics N.V.)
PhotoImpact X3 (HKLM\...\{15803703-25FA-4C01-A062-3F4A59937E87}) (Version: 13.0 - Corel) Hidden
PhotoImpact X3 (HKLM\...\InstallShield_{15803703-25FA-4C01-A062-3F4A59937E87}) (Version: 13.0 - Corel)
Pinnacle Studio 15 (HKLM\...\{1362E602-9625-42D3-B57F-CDA9D26F9DA8}) (Version: 15.0.0.7593 - Pinnacle Systems)
Pinnacle Studio Bonus Content (HKLM\...\{FC030CB5-46A6-4229-AD6E-0AC869F509C8}) (Version: 15.0.0.51 - Pinnacle Systems)
Pinnacle Video Driver (HKLM\...\{6DE721A5-5E89-4D74-994C-652BB3C0672E}) (Version: 12.1.0.030 - Pinnacle Systems)
REALTEK GbE & FE Ethernet PCI-E NIC Driver (HKLM\...\{C9BED750-1211-4480-B1A5-718A3BE15525}) (Version: 1.35.0000 - Realtek)
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 5.10.0.6526 - Realtek Semiconductor Corp.)
Samsung Easy Printer Manager (HKLM\...\Samsung Easy Printer Manager) (Version: 2.0.0.78 - Samsung Electronics Co., Ltd.)
Samsung Printer Center (HKLM\...\Samsung Printer Center) (Version: 1.0.0.26 - Samsung Electronics Co., Ltd.)
Samsung Printer Diagnostics (HKLM\...\Samsung Printer Diagnostics) (Version: 1.0.2.5 - Samsung Electronics Co., Ltd.)
Samsung Scan Process Machine (HKLM\...\Samsung Scan Process Machine) (Version: 1.03.05.26 - Samsung Electronics Co., Ltd.) Hidden
SeaTools for Windows 1.4.0.4 (HKLM\...\SeaTools for Windows) (Version: 1.4.0.4 - Seagate Technology)
Skins (HKLM\...\{921126D6-F7E5-3122-FE2C-885834C923C0}) (Version: 2010.0210.2206.39615 - ATI) Hidden
SmartSound Quicktracks Plugin (HKLM\...\{4A7FDA4D-F4D7-4A49-934A-066D59A43C7E}) (Version: 3.0.5.0 - SmartSound Software Inc) Hidden
SmartSound Quicktracks Plugin (HKLM\...\InstallShield_{4A7FDA4D-F4D7-4A49-934A-066D59A43C7E}) (Version: 3.0.5.0 - SmartSound Software Inc)
Speccy (HKLM\...\Speccy) (Version: 1.31 - Piriform)
Stylish Driver Pack (HKLM\...\Samsung Stylish UI Pack) (Version: 1.01.74.00 (2/9/2015) - Samsung Electronics Co., Ltd.)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 6.0.1244 - SUPERAntiSpyware.com)
Time and Chaos (HKLM\...\Time and Chaos) (Version:  - )
Ulead PhotoImpact 7 ESD (HKLM\...\{7B7D1750-582F-11D5-BEAF-0010B5557565}) (Version:  - Ulead System)
Uninstall Samsung Printer Software (HKLM\...\TotalUninstaller) (Version: 4.0.0.12 - Samsung Electronics CO., LTD.)
Update for Windows Internet Explorer 8 (KB2598845) (HKLM\...\KB2598845-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows Internet Explorer 8 (KB976749) (HKLM\...\KB976749-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2345886) (HKLM\...\KB2345886) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2467659) (HKLM\...\KB2467659) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2749655) (HKLM\...\KB2749655) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2904266) (HKLM\...\KB2904266) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2934207) (HKLM\...\KB2934207) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB898461) (HKLM\...\KB898461) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB951978) (HKLM\...\KB951978) (Version: 1 - Microsoft Corporation) Hidden
Update for Windows XP (KB955759) (HKLM\...\KB955759) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB968389) (HKLM\...\KB968389) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB971029) (HKLM\...\KB971029) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973815) (HKLM\...\KB973815) (Version: 1 - Microsoft Corporation)
VideoStudio (HKLM\...\{F0FDF9C9-1DDC-401F-B638-36F1CAE8A875}) (Version: 12.0.0.0000 - Corel Corporation) Hidden
View User's Guide (HKLM\...\View User Guide) (Version: 4.0.0.6 - )
VLC media player (HKLM\...\VLC media player) (Version: 2.2.1 - VideoLAN)
WebFldrs XP (HKLM\...\{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}) (Version: 9.50.7523 - Microsoft Corporation) Hidden
WinDirStat 1.1.2 (HKCU\...\WinDirStat) (Version:  - )
Windows Driver Package - Google, Inc. (WinUSB) AndroidUsbDeviceClass  (08/11/2009 2.0.0010.00002) (HKLM\...\B81055EA372C9E3EA5000B4BD9585D992D51F1DE) (Version: 08/11/2009 2.0.0010.00002 - Google, Inc.)
Windows Genuine Advantage Validation Tool (KB892130) (HKLM\...\KB892130) (Version:  - Microsoft Corporation)
Windows Genuine Advantage Validation Tool (KB892130) (HKLM\...\WGA) (Version: 1.7.0069.2 - Microsoft Corporation)
Windows Internet Explorer 8 (HKLM\...\ie8) (Version: 20090308.140743 - Microsoft Corporation)
Windows Media Format 11 runtime (HKLM\...\Windows Media Format Runtime) (Version:  - )
Windows Media Player 11 (HKLM\...\Windows Media Player) (Version:  - )
Wondershare AllMyTube(Build 4.9.1.1) (HKLM\...\Wondershare AllMyTube_is1) (Version: 4.9.1.1 - Wondershare Software)
Wondershare Helper Compact 2.5.0 (HKLM\...\{5363CE84-5F09-48A1-8B6C-6BB590FFEDF2}_is1) (Version: 2.5.0 - Wondershare)

========================= Memory info: ===================================
Percentage of memory in use: 26%
Total physical RAM: 3326.05 MB
Available physical RAM: 2430.5 MB
Total Virtual: 4163.38 MB
Available Virtual: 3549.34 MB

========================= Partitions: =====================================
1 Drive c: (XP Home) (Fixed) (Total:52.47 GB) (Free:22.93 GB) NTFS
3 Drive e: (Windows 7) (Fixed) (Total:64.95 GB) (Free:2.54 GB) NTFS
4 Drive f: (Win 10) (Fixed) (Total:64.18 GB) (Free:34.58 GB) NTFS
5 Drive n: (Programs/Backups) (Fixed) (Total:364.25 GB) (Free:131.81 GB) NTFS
6 Drive o: (Photos) (Fixed) (Total:103.61 GB) (Free:94.89 GB) NTFS
7 Drive p: (Music) (Fixed) (Total:267.77 GB) (Free:103.85 GB) NTFS
8 Drive x: (Misc) (Fixed) (Total:80.75 GB) (Free:65.69 GB) NTFS
9 Drive y: (Videos) (Fixed) (Total:1098.68 GB) (Free:440.18 GB) NTFS
10 Drive z: (Leisure) (Fixed) (Total:683.59 GB) (Free:570.46 GB) NTFS

========================= Users: ========================================
User accounts for \\FX8320

Administrator            ASPNET                   Guest                    
HelpAssistant            Louis                    SUPPORT_388945a0         


**** End of log ****

 

 

I did not have any problem doing what was requested.

 

Louis


Edited by hamluis, 24 January 2018 - 09:12 AM.


#10 Jeffers613

Jeffers613
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Posted 23 January 2018 - 01:37 PM

I have run the program again and took a copy of the results into a Word doc. The problem is that when I right click on 'paste' in this message box nothing happens! Very strange as my 'cut and paste' function is otherwise running OK. So why can't I paste from a Word doc into this message box?






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