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Tech support scam


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3 replies to this topic

#1 SVD1963

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Posted 17 January 2018 - 05:05 AM

Running windows 7. Have ran SuperShield, Malwarebytes, Microsoft Security Essentials scans.. Nothing found.

 

Here, in bold is what a Chrome window changes to:

Address bar: pc-sz17.stream/live.....

 

support. Windows.com says:

**Windows Warning Alert**

Malicious Pornographic Spyware/Riskware Detected

 

Error #

 

Please call us at +1-833-277-1209

do not ignore this critical alert... full page of more instructions

It's goes away by typing a new website in the address box

 

 

Windows 7. Have ran SuperShield, Malwarebytes, Microsoft Security Essentials scans.. Nothing found.



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#2 Broni

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Posted 17 January 2018 - 08:57 PM

Reset Chrome...
Click on "Customize and control Google Chrome":
p22003758.gif
Click "Settings" then "Show advanced settings" at the bottom of the screen.
Click "Reset browser settings" button.
Restart Chrome.

If the above didn't help....

Reinstall Chrome...
If you want to save your bookmarks...
How to Backup Bookmarks in Google Chrome
If you want to save your passwords as well see here: http://www.intowindows.com/how-to-backup-saved-passwords-in-google-chrome-browser/
 

  • Close all Chrome windows and tabs.
  • Go to the Start menu > Control Panel. (Windows 8 users: Learn how to access the Control Panel)
  • Click Programs and Features.
  • Double-click Google Chrome.
  • Click Uninstall from the confirmation dialog. Delete your user profile information, like your browser preferences, bookmarks, and history, by selecting the "Also delete your browsing data" checkbox.

Install fresh copy.


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My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#3 SVD1963

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Posted 18 January 2018 - 05:44 AM

Thank you Sir! I have completes the above instructions and will test to see if it removes the problem. 



#4 Broni

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Posted 18 January 2018 - 12:59 PM

Let me know.

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My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 





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