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iplayer block


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#1 Link85

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Posted 15 January 2018 - 09:52 PM

my work computer wont play bbc iplayer as it says cant play as ouside the uk but i am in the uk any way to change this? search page used is google chrome.



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#2 softeyes

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Posted 16 January 2018 - 01:21 AM

Hi Link85:

 

When you access BBC iPlayer (https://www.bbc.co.uk/iplayer) have you scrolled down the page to see if the "Change Location" is set to your correct location? If your location is set correctly and you are still blocked, this is what I have found about BBC iPlayer:

 

<-snip-> A valid TV Licence is required to watch or download any programme or BBC TV channel online. (https://www.bbc.co.uk/iplayer/help/tvlicence)

 

<-snip-> "BBC iPlayer Downloads" is the BBC iPlayer download service for your computer. Once installed, you'll be able to download programmes from iPlayer to your computer and watch offline. (https://www.bbc.co.uk/iplayer/help/downloads/web/freq_ques_iplayerdownloads)

 

Given that you have a license, an account, and you have downloaded the service on your computer, I would reach out to your IT support department to see why you are blocked from the service. In so many cases nowadays, companies are not allowing employees access to personal activities on a work computer. If indeed your company has granted you full access to BBC iPlayer, I would make contact with BBC directly to determine what the problem is. 

 

Contact iPlayer Help Link: https://www.bbc.co.uk/iplayer/help/contact?mid=how-to-guides&eid=contact&pid=&pidTitle=

 

 






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