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Can't even access Safe Mode.


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4 replies to this topic

#1 mitcheyfex

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Posted 15 January 2018 - 04:17 PM

Hi guys, nothing on my PC is working I can surf the net via Firefox and that is literally about it.

The windows search bar, while clicking inside doesn't allow me to search so that doesn't work.

When in the start menu and pressing settings the screen comes up as if it wants to load and then the windows disappears.

I CAN access control panel and as soon as I go to 'system restore'it does nothing.

I shift+restart and my 'safe mode'is just a blank blue screen with no settings what so ever!

Malwarebytes brings up nothing.

Windows defender finds nothing.

This is a virus... Or something I just find it ironic how whichever setting I try to access in order to sort this the computer is unresponsive!

This all started the other night when I allowed a friend of mine to plug his mp3 player in to my PC which I have a strong feeling was riddled with virus and malware.

How can I beat this? I cannot lose my stuff.

Please help, I can't give you any information because my PC simply will not perform the tasks, however there are previous threads and topics by me which contain all the info about my PC and spec if you look on my profile.


Any more info please ask!

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#2 mitcheyfex

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Posted 15 January 2018 - 04:21 PM

Here is my 'safe mode'screen.

#3 mitcheyfex

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Posted 15 January 2018 - 04:23 PM

Here is my 'safe mode'screen.

Attached Files



#4 mitcheyfex

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Posted 16 January 2018 - 01:28 PM

Bump

#5 usasma

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Posted 16 January 2018 - 06:52 PM

If infected, I'd suggest posting over in the Am I Infected forum:  http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/
Please read the pinned topics at the top of the forum for instructions on how to post there.

If you need to backup your stuff, post over in the Backup forums:  http://www.bleepingcomputer.com/forums/f/238/backup-imaging-and-disk-management-software/


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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