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Computer randomly shutting down, mostly when I play video games


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17 replies to this topic

#1 Atronius

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Posted 15 January 2018 - 06:11 AM

I've had this computer for a while now, about 3-4 years. Lately I have been experiencing an issue that the computer would just randomly shut down, and in 2-3 seconds, come back up. 

 

Here are my specs:

 

https://i.imgur.com/9VKpemR.png

 

I don't know why speccy says my CPU is 84 degrees, when every other temperature program tells me its much lower

 

https://i.imgur.com/d1zarPz.png

https://i.imgur.com/G4807wc.png

 

 

Anyway I did a power tester on my PSU and it was reading this:

 

https://i.imgur.com/MIi2tGl.jpg

 

My PSU is seasonic ss-620gb

 

 

Things I tried so far:

 

- Monitor my CPU temperature until it randomly shut downs. A minute before the shut down, it logged that it had 45 degrees

 

- Disabled the Anti Surge in the BIOS

 

- Increased fan speed of GPU. Last game I played had about 39 degrees before it shut down again. So the GPU is not overheating

 

 

I am open to try many things. If you need more information, I'll be happy to reply.

 

I've had this computer for a while now, about 3-4 years. Lately I have been experiencing an issue that the computer would just randomly shut down, and in 2-3 seconds, come back up. 

Here are my specs:

https://i.imgur.com/9VKpemR.png

I don't know why speccy says my CPU is 84 degrees, when every other temperature program tells me its much lower

https://i.imgur.com/d1zarPz.png
https://i.imgur.com/G4807wc.png


Anyway I did a power tester on my PSU and it was reading this:

https://i.imgur.com/MIi2tGl.jpg

My PSU is seasonic ss-620gb


Things I tried so far:

- Monitor my CPU temperature until it randomly shut downs. A minute before the shut down, it logged that it had 45 degrees

- Disabled the Anti Surge in the BIOS

- Increased fan speed of GPU. Last game I played had about 39 degrees before it shut down again. So the GPU is not overheating


I am open to try many things. If you need more information, I'll be happy to reply.


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#2 hamluis

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Posted 15 January 2018 - 07:29 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#3 Atronius

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Posted 15 January 2018 - 10:05 AM

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Master (administrator) on 15-01-2018 at 15:58:09
Running from "C:\Users\power\Downloads"
Microsoft Windows 10 Pro  (X64)
Model: System Product Name Manufacturer: System manufacturer
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (01/13/2018 10:00:26 PM) (Source: Perflib) (User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 
Error: (01/12/2018 10:55:31 PM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 10.0.16299.192, time stamp: 0x494a4408
Faulting module name: AdSyncNamespace.dll, version: 4.0.32.100, time stamp: 0x514b5a5a
Exception code: 0xc0000005
Fault offset: 0x000000000001d7a6
Faulting process id: 0x26b0
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3
Faulting package full name: Explorer.EXE4
Faulting package-relative application ID: Explorer.EXE5
 
Error: (01/10/2018 02:41:50 AM) (Source: Application Error) (User: )
Description: Faulting application name: ParadiseLost.exe, version: 0.0.0.0, time stamp: 0x596a0147
Faulting module name: ntdll.dll, version: 10.0.16299.192, time stamp: 0x16e7ff7f
Exception code: 0xc0000005
Fault offset: 0x00061055
Faulting process id: 0x27fc
Faulting application start time: 0xParadiseLost.exe0
Faulting application path: ParadiseLost.exe1
Faulting module path: ParadiseLost.exe2
Report Id: ParadiseLost.exe3
Faulting package full name: ParadiseLost.exe4
Faulting package-relative application ID: ParadiseLost.exe5
 
Error: (01/10/2018 01:39:16 AM) (Source: Perflib) (User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 
Error: (01/10/2018 12:15:31 AM) (Source: Application Error) (User: )
Description: Faulting application name: ParadiseLost.exe, version: 0.0.0.0, time stamp: 0x596a0147
Faulting module name: ntdll.dll, version: 10.0.16299.192, time stamp: 0x16e7ff7f
Exception code: 0xc0000005
Fault offset: 0x00061055
Faulting process id: 0x2214
Faulting application start time: 0xParadiseLost.exe0
Faulting application path: ParadiseLost.exe1
Faulting module path: ParadiseLost.exe2
Report Id: ParadiseLost.exe3
Faulting package full name: ParadiseLost.exe4
Faulting package-relative application ID: ParadiseLost.exe5
 
Error: (01/09/2018 11:43:57 PM) (Source: Application Error) (User: )
Description: Faulting application name: ParadiseLost.exe, version: 0.0.0.0, time stamp: 0x596a0147
Faulting module name: MSVCR120.dll, version: 12.0.21005.1, time stamp: 0x524f7ce6
Exception code: 0xc0000005
Fault offset: 0x0001d331
Faulting process id: 0x1e4c
Faulting application start time: 0xParadiseLost.exe0
Faulting application path: ParadiseLost.exe1
Faulting module path: ParadiseLost.exe2
Report Id: ParadiseLost.exe3
Faulting package full name: ParadiseLost.exe4
Faulting package-relative application ID: ParadiseLost.exe5
 
Error: (01/09/2018 02:12:23 AM) (Source: Application Error) (User: )
Description: Faulting application name: Battle.net Helper.exe, version: 0.0.0.0, time stamp: 0x5a398a62
Faulting module name: libcef.dll, version: 3.2623.1435.0, time stamp: 0x591a1a2e
Exception code: 0x80000003
Fault offset: 0x0019b129
Faulting process id: 0x920
Faulting application start time: 0xBattle.net Helper.exe0
Faulting application path: Battle.net Helper.exe1
Faulting module path: Battle.net Helper.exe2
Report Id: Battle.net Helper.exe3
Faulting package full name: Battle.net Helper.exe4
Faulting package-relative application ID: Battle.net Helper.exe5
 
Error: (01/09/2018 01:16:09 AM) (Source: Application Error) (User: )
Description: Faulting application name: ParadiseLost.exe, version: 0.0.0.0, time stamp: 0x596a0147
Faulting module name: Core.dll, version: 0.0.0.0, time stamp: 0x596a0112
Exception code: 0xc0000005
Fault offset: 0x00089747
Faulting process id: 0x1d14
Faulting application start time: 0xParadiseLost.exe0
Faulting application path: ParadiseLost.exe1
Faulting module path: ParadiseLost.exe2
Report Id: ParadiseLost.exe3
Faulting package full name: ParadiseLost.exe4
Faulting package-relative application ID: ParadiseLost.exe5
 
Error: (01/07/2018 09:45:49 PM) (Source: Perflib) (User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 
Error: (01/06/2018 04:19:17 PM) (Source: Application Error) (User: )
Description: Faulting application name: KBWotN.exe, version: 0.0.0.0, time stamp: 0x52d7fa90
Faulting module name: KBWotN.exe, version: 0.0.0.0, time stamp: 0x52d7fa90
Exception code: 0xc0000005
Fault offset: 0x00316d6d
Faulting process id: 0x27cc
Faulting application start time: 0xKBWotN.exe0
Faulting application path: KBWotN.exe1
Faulting module path: KBWotN.exe2
Report Id: KBWotN.exe3
Faulting package full name: KBWotN.exe4
Faulting package-relative application ID: KBWotN.exe5
 
 
System errors:
=============
Error: (01/15/2018 03:56:32 PM) (Source: DCOM) (User: DESKTOP-2DN7S7G)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}DESKTOP-2DN7S7GMasterS-1-5-21-3174219532-3850826947- 1484917677-1001LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (01/15/2018 12:02:00 PM) (Source: DCOM) (User: DESKTOP-2DN7S7G)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}DESKTOP-2DN7S7GMasterS-1-5-21-3174219532-385082 6947-1484917677-1001LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (01/15/2018 11:55:57 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:49:36 AM on ‎1/‎15/‎2018 was unexpected.
 
Error: (01/15/2018 11:43:55 AM) (Source: DCOM) (User: DESKTOP-2DN7S7G)
Description: microsoft.windowscommunicationsapps_17.8730.21725.0_x64__8wekyb3d8bbwe!microsoft.windo wslive.calendar.AppXwkn9j84yh1kvnt49k5r8h6y1ecsv09hs.mca
 
Error: (01/15/2018 11:41:55 AM) (Source: DCOM) (User: DESKTOP-2DN7S7G)
Description: microsoft.windowscommunicationsapps_17.8730.21725.0_x64__8wekyb3d8bbwe!microsoft.win dowslive.calendar.AppXwkn9j84yh1kvnt49k5r8h6y1ecsv09hs.mca
 
Error: (01/15/2018 11:39:55 AM) (Source: DCOM) (User: DESKTOP-2DN7S7G)
Description: microsoft.windowscommunicationsapps_17.8730.21725.0_x64__8wekyb3d8bbwe!microsoft. windowslive.calendar.AppXwkn9j84yh1kvnt49k5r8h6y1ecsv09hs.mca
 
Error: (01/15/2018 11:38:26 AM) (Source: DCOM) (User: DESKTOP-2DN7S7G)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}DESKTOP-2DN7S7GMasterS-1-5-21-3174219532- 3850826947-1484917677-1001LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (01/14/2018 06:10:46 PM) (Source: DCOM) (User: DESKTOP-2DN7S7G)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}DESKTOP-2DN7S7GMasterS-1-5-21-3174219532- 3850826947-1484917677-1001LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (01/14/2018 12:00:09 AM) (Source: BugCheck) (User: )
Description: 0x0000001a (0x0000000000041793, 0xfffff200c38668d0, 0x000000000000000e, 0x000000000000000d)C:\WINDOWS\MEMORY.DMP7e8e82d4-b6d4-4b20-9b9e-a451ef424723
 
Error: (01/13/2018 11:56:16 PM) (Source: DCOM) (User: DESKTOP-2DN7S7G)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}DESKTOP-2DN7S7GMasterS-1-5-21-3174219532- 3850826947-1484917677-1001LocalHost (Using LRPC)UnavailableUnavailable
 
 
Microsoft Office Sessions:
=========================
Error: (01/13/2018 10:00:26 PM) (Source: Perflib)(User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 
Error: (01/12/2018 10:55:31 PM) (Source: Application Error)(User: )
Description: Explorer.EXE10.0.16299.192494a4408AdSyncNamespace.dll4.0.32.100514b5a5ac00000050000 000 00001d7a626b001d38bef97d40b08C:\WINDOWS\Explorer.EXEC:\Program Files\Autodesk\Autodesk Sync\AdSyncNamespace.dll8e9f6de7-6464-4b44-9b89-cf8a3b0d3c41
 
Error: (01/10/2018 02:41:50 AM) (Source: Application Error)(User: )
Description: ParadiseLost.exe0.0.0.0596a0147ntdll.dll10.0.16299.19216e7ff7fc00000050006105527fc01d389 b2b460ea87D:\Program Files (x86)\Steam\steamapps\common\POSTAL2Complete\Paradise Lost\System\ParadiseLost.exeC:\WINDOWS\SYSTEM32\ntdll.dllb3985270-b497-41d2-92b7-6bdad52064c8
 
Error: (01/10/2018 01:39:16 AM) (Source: Perflib)(User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 
Error: (01/10/2018 12:15:31 AM) (Source: Application Error)(User: )
Description: ParadiseLost.exe0.0.0.0596a0147ntdll.dll10.0.16299.19216e7ff7fc000000500061055221401d3 899b8b93f91fD:\Program Files (x86)\Steam\steamapps\common\POSTAL2Complete\Paradise Lost\System\ParadiseLost.exeC:\WINDOWS\SYSTEM32\ntdll.dllf2f7e3dc-6b06-40ed-a39f-6889e712068a
 
Error: (01/09/2018 11:43:57 PM) (Source: Application Error)(User: )
Description: ParadiseLost.exe0.0.0.0596a0147MSVCR120.dll12.0.21005.1524f7ce6c00000050001d3311e4c 01d3899916c3a4c4D:\Program Files (x86)\Steam\steamapps\common\POSTAL2Complete\Paradise Lost\System\ParadiseLost.exeC:\WINDOWS\SYSTEM32\MSVCR120.dll00d321a7-dff3-4711-817a-12d0447ac1a9
 
Error: (01/09/2018 02:12:23 AM) (Source: Application Error)(User: )
Description: Battle.net Helper.exe0.0.0.05a398a62libcef.dll3.2623.1435.0591a1a2e800000030019b1299 2001d3 88ca5d26e242D:\Program Files (x86)\Blizzard App\Battle.net.9679\Battle.net Helper.exeD:\Program Files (x86)\Blizzard App\Battle.net.9679\libcef.dll9bb76be3-b1a6-4d80-bff1-28f1b577fba8
 
Error: (01/09/2018 01:16:09 AM) (Source: Application Error)(User: )
Description: ParadiseLost.exe0.0.0.0596a0147Core.dll0.0.0.0596a0112c0000005000897471d1401d388d 4825561fcD:\Program Files (x86)\Steam\steamapps\common\POSTAL2Complete\Paradise Lost\System\ParadiseLost.exeD:\Program Files (x86)\Steam\steamapps\common\POSTAL2Complete\Paradise Lost\System\Core.dll35e10a6a-b1fe-4146-8cc8-820dcb3ab2d8
 
Error: (01/07/2018 09:45:49 PM) (Source: Perflib)(User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 
Error: (01/06/2018 04:19:17 PM) (Source: Application Error)(User: )
Description: KBWotN.exe0.0.0.052d7fa90KBWotN.exe0.0.0.052d7fa90c000000500316d6d27cc01d386f7 006316a2D:\Program Files (x86)\Steam\steamapps\common\King's Bounty - Warriors of the North\KBWotN .exeD:\Program Files (x86)\Steam\steamapps\common\King's Bounty - Warriors of the North\KBWotN.exe6b 406cbe-3ea4-4cd0-86ff-e25c26ffd39c
 
 
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100% Orange Juice (HKLM\...\Steam App 282800) (Version:  - Orange_Juice)
7-Zip 16.04 (x64) (HKLM\...\7-Zip) (Version: 16.04 - Igor Pavlov)
ABZÛ (HKLM\...\Steam App 384190) (Version:  - Giant Squid)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 18.009.20050 - Adobe Systems Incorporated)
Adobe Flash Player 28 PPAPI (HKLM-x32\...\Adobe Flash Player PPAPI) (Version: 28.0.0.137 - Adobe Systems Incorporated)
Alien Swarm: Reactive Drop (HKLM\...\Steam App 563560) (Version:  - Reactive Drop Team)
Audiosurf 2 (HKLM\...\Steam App 235800) (Version:  - Dylan Fitterer)
AutoCAD 2014 - English (HKLM\...\{5783F2D7-D001-0000-0102-0060B0CE6BBA}) (Version: 19.1.18.0 - Autodesk) Hidden
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Autodesk ReCap (HKLM\...\Autodesk ReCap) (Version: 1.0.43.24 - Autodesk)
Autodesk ReCap Language Pack-English (HKLM\...\{31ABA3F2-0010-1033-0102-111D43815377}) (Version: 1.0.43.24 - Autodesk) Hidden
Autodesk Workflows 2014 (HKLM\...\{11672AB2-3D48-4D38-9123-719E5FF93333}) (Version: 4.0.19.0 - Autodesk, Inc.)
Back to Bed (HKLM\...\Steam App 308040) (Version:  - Bedtime Digital Games)
Bastion (HKLM\...\Steam App 107100) (Version:  - Supergiant Games)
Besiege (HKLM\...\Steam App 346010) (Version:  - Spiderling Studios)
Bionic Commando (HKLM\...\Steam App 21670) (Version:  - Capcom)
BitTorrent (HKCU\...\BitTorrent) (Version: 7.10.0.44091 - BitTorrent Inc.)
Blizzard App (HKLM-x32\...\Battle.net) (Version:  - Blizzard Entertainment)
Blood and Bacon (HKLM\...\Steam App 434570) (Version:  - Big Corporation)
Brütal Legend (HKLM\...\Steam App 225260) (Version:  - Double Fine Productions)
Castle Crashers (HKLM\...\Steam App 204360) (Version:  - The Behemoth)
Citizens of Earth (HKLM\...\Steam App 258910) (Version:  - Eden Industries)
Classic Shell (HKLM\...\{CABCE573-0A86-42FA-A52A-C7EA61D5BE08}) (Version: 4.3.1 - IvoSoft)
Core Temp 1.11 (HKLM\...\{086D343F-8E78-4AFC-81AC-D6D414AFD8AC}_is1) (Version: 1.11 - ALCPU)
Counter-Strike: Global Offensive (HKLM\...\Steam App 730) (Version:  - Valve)
Discord (HKCU\...\Discord) (Version: 0.0.300 - Discord Inc.)
Dropbox (HKLM-x32\...\Dropbox) (Version: 41.4.80 - Dropbox, Inc.)
Dropbox Update Helper (HKLM-x32\...\{099218A5-A723-43DC-8DB5-6173656A1E94}) (Version: 1.3.65.1 - Dropbox, Inc.) Hidden
Dungeon Defenders (HKLM\...\Steam App 65800) (Version:  - Trendy Entertainment)
Dungeons of Dredmor (HKLM\...\Steam App 98800) (Version:  - Gaslamp Games, Inc.)
Dust -  An Elysian Tail (HKLM-x32\...\GOGPACKDUSTANELYSIANTAIL_is1) (Version: 2.0.0.2 - GOG.com)
Enemy Mind (HKLM\...\Steam App 285840) (Version:  - Schell Games)
Entropy : Zero (HKLM\...\Steam App 714070) (Version:  - Breadman)
Epistory - Typing Chronicles (HKLM\...\Steam App 398850) (Version:  - Fishing Cactus)
Euro Truck Simulator 2 (HKLM\...\Steam App 227300) (Version:  - SCS Software)
Evoland 2 (HKLM-x32\...\1439275574_is1) (Version: 2.3.0.5 - GOG.com)
Fallout (HKLM\...\Steam App 38400) (Version:  - Interplay Inc.)
FARO LS 1.1.501.0 (64bit) (HKLM-x32\...\{8A470330-70B2-49AD-86AF-79885EF9898A}) (Version: 5.1.0.30630 - FARO Scanner Production)
FEMINAZI: The Triggering (HKLM\...\Steam App 585550) (Version:  - hyperboreanGames)
FileHippo App Manager (HKLM-x32\...\FileHippo.com) (Version:  - FileHippo.com)
GameSave Manager v3 (HKLM-x32\...\GameSaveManager_v3) (Version: 3.1.449.0 - InsaneMatt)
GIMP 2.8.22 (HKLM\...\GIMP-2_is1) (Version: 2.8.22 - The GIMP Team)
GOG Galaxy (HKLM-x32\...\{7258BA11-600C-430E-A759-27E2C691A335}_is1) (Version:  - GOG.com)
Golf With Your Friends (HKLM\...\Steam App 431240) (Version:  - Blacklight Interactive)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 63.0.3239.132 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
GPU Temp version 1.0 (HKLM-x32\...\{8C8711FD-0FC8-4801-B33E-ED19BB0350B1}_is1) (Version: 1.0 - gputemp.com)
Grim Dawn (HKLM\...\Steam App 219990) (Version:  - Crate Entertainment)
Hard Disk Sentinel PRO (HKLM-x32\...\Hard Disk Sentinel_is1) (Version: 5.01 - Janos Mathe)
Hatred (HKLM\...\Steam App 341940) (Version:  - Destructive Creations)
Hearthstone (HKLM-x32\...\Hearthstone) (Version:  - Blizzard Entertainment)
Hearthstone Deck Tracker (HKCU\...\HearthstoneDeckTracker) (Version: 1.5.10 - HearthSim)
Heroes of the Storm (HKLM-x32\...\Heroes of the Storm) (Version:  - Blizzard Entertainment)
Herramientas de corrección de Microsoft Office 2016: español (HKLM\...\{90160000-001F-0C0A-1000-0000000FF1CE}) (Version: 16.0.4266.1001 - Microsoft Corporation) Hidden
Hotline Miami 2: Wrong Number (HKLM\...\Steam App 274170) (Version:  - Dennaton Games)
HunieCam Studio (HKLM\...\Steam App 426000) (Version:  - HuniePot)
Jalopy (HKLM\...\Steam App 446020) (Version:  - Minskworks)
Java 8 Update 151 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180151F0}) (Version: 8.0.1510.12 - Oracle Corporation)
Just Cause 2 (HKLM\...\Steam App 8190) (Version:  - Avalanche Studios)
KB4023057 (HKLM\...\{ED06689A-33B7-4D35-8F76-36A82CD03406}) (Version: 2.3.0.0 - Microsoft Corporation)
Killer is Dead (HKLM\...\Steam App 261110) (Version:  - KADOKAWA GAMES / GRASSHOPPER MANUFACTURE)
Kingdom Rush (HKLM\...\Steam App 246420) (Version:  - Ironhide Game Studio)
King's Bounty: Warriors of the North (HKLM\...\Steam App 203350) (Version:  - 1C-SoftClub)
Malwarebytes version 3.3.1.2183 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.3.1.2183 - Malwarebytes)
MDK (HKLM-x32\...\6_is1) (Version: 2.1.0.29 - GOG.com)
Microsoft Office Standard 2016 (HKLM\...\Office16.STANDARD) (Version: 16.0.4266.1001 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.7131.1115 - Microsoft Corporation)
Microsoft SQL Server 2012 Native Client  (HKLM\...\{49D665A2-4C2A-476E-9AB8-FCC425F526FC}) (Version: 11.0.2100.60 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (HKLM\...\{350AA351-21FA-3270-8B7A-835434E766AD}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2017 Redistributable (x64) - 14.10.25008 (HKLM-x32\...\{f1e7e313-06df-4c56-96a9-99fdfd149c51}) (Version: 14.10.25008.0 - Microsoft Corporation)
Microsoft Visual C++ 2017 Redistributable (x86) - 14.10.25008 (HKLM-x32\...\{c239cea1-d49e-4e16-8e87-8c055765f7ec}) (Version: 14.10.25008.0 - Microsoft Corporation)
Microsoft WSE 3.0 Runtime (HKLM-x32\...\{E3E71D07-CD27-46CB-8448-16D4FB29AA13}) (Version: 3.0.5305.0 - Microsoft Corp.)
Microsoft XNA Framework Redistributable 4.0 Refresh (HKLM-x32\...\{D69C8EDE-BBC5-436B-8E0E-C5A6D311CF4F}) (Version: 4.0.30901.0 - Microsoft Corporation)
Might & Magic: Clash of Heroes (HKLM\...\Steam App 61700) (Version:  - Capybara Games)
Might and Magic VIII - Day of the Destroyer (HKLM-x32\...\GOGPACKMM8_is1) (Version: 2.0.0.13 - GOG.com)
Mighty Switch Force! Hyper Drive Edition (HKLM\...\Steam App 366970) (Version:  - WayForward)
Mind Spheres (HKLM\...\Steam App 498660) (Version:  - Microblast Games)
Monaco (HKLM\...\Steam App 113020) (Version:  - Pocketwatch Games)
Mozilla Firefox 57.0.2 (x64 en-US) (HKLM\...\Mozilla Firefox 57.0.2 (x64 en-US)) (Version: 57.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 56.0.1 - Mozilla)
MSI Afterburner 4.4.2 (HKLM-x32\...\Afterburner) (Version: 4.4.2 - MSI Co., LTD)
Murder Miners (HKLM\...\Steam App 274900) (Version:  - JForce Games)
N++ (HKLM\...\Steam App 230270) (Version:  - Metanet Software Inc.)
Neverwinter Nights Diamond Edition (HKLM-x32\...\1207658890_is1) (Version: 2.1.0.21 - GOG.com)
Nexus Mod Manager (HKLM\...\6af12c54-643b-4752-87d0-8335503010de_is1) (Version: 0.63.14 - Black Tree Gaming)
NVIDIA 3D Vision Controller Driver 369.04 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 369.04 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 388.71 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 388.71 - NVIDIA Corporation)
NVIDIA GeForce Experience 3.11.0.73 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 3.11.0.73 - NVIDIA Corporation)
NVIDIA Graphics Driver 388.71 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 388.71 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.35.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.35.1 - NVIDIA Corporation)
NVIDIA PhysX (HKLM-x32\...\{1C4551A6-4743-4093-91E4-1477CD655043}) (Version: 9.09.0203 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.17.0524 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.17.0524 - NVIDIA Corporation)
OBS Studio (HKLM-x32\...\OBS Studio) (Version: 20.1.1 - OBS Project)
Office Tab (HKLM\...\{DE469D65-1DEB-4058-BF95-C642D733668D}_is1) (Version: 11.00 - Addin Technology Inc.)
OpenAL (HKLM-x32\...\OpenAL) (Version:  - )
Orcs Must Die! (HKLM\...\Steam App 102600) (Version:  - Robot Entertainment)
Outils de vérification linguistique 2016 de Microsoft Office - Français (HKLM\...\{90160000-001F-040C-1000-0000000FF1CE}) (Version: 16.0.4266.1001 - Microsoft Corporation) Hidden
Outland (HKLM\...\Steam App 305050) (Version:  - Housemarque)
Overwatch (HKLM-x32\...\Overwatch) (Version:  - Blizzard Entertainment)
Overwolf (HKLM-x32\...\Overwolf) (Version: 0.109.1.40 - Overwolf Ltd.)
Overwolf.Setup.VC100CRTx64.Dist (HKLM\...\{EC9D5554-6852-4A55-81BB-AC02C7A8CFED}) (Version: 1.0.0 - Overwolf)
Overwolf.Setup.VC100CRTx86.Dist (HKLM-x32\...\{8989DBC1-E87B-448F-9147-57EEEC5A24A5}) (Version: 1.0.0 - Overwolf) Hidden
Path of Exile (HKLM\...\Steam App 238960) (Version:  - Grinding Gear Games)
PCSX2 - Playstation 2 Emulator (HKLM-x32\...\pcsx2) (Version:  - )
PLAYERUNKNOWN'S BATTLEGROUNDS (HKLM\...\Steam App 578080) (Version:  - Bluehole, Inc.)
Prey (HKLM-x32\...\{A785BBA7-3FB9-4D81-BC35-4A2028915ACB}) (Version: 1.0 - Human Head Studios)
Prison Chainball Massacre (HKLM\...\Steam App 707230) (Version:  - Svarog Studios)
Prisoner (HKLM\...\Steam App 653210) (Version:  - Polovey Alexander)
Psychonauts (HKLM\...\Steam App 3830) (Version:  - Double Fine Productions)
Punch Club (HKLM\...\Steam App 394310) (Version:  - Lazy Bear Games)
Puzzle Quest 2 (HKLM\...\Steam App 47540) (Version:  - Infinite Interactive)
Quake III Arena (HKLM\...\Steam App 2200) (Version:  - id Software)
Realms of the Haunting (HKLM\...\Steam App 292390) (Version:  - Gremlin Interactive)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7910 - Realtek Semiconductor Corp.)
Retro City Rampage™ DX (HKLM\...\Steam App 204630) (Version:  - Vblank Entertainment, Inc.)
Rising Storm 2: Vietnam (HKLM\...\Steam App 418460) (Version:  - Antimatter Games)
RivaTuner Statistics Server 7.0.2 (HKLM-x32\...\RTSS) (Version: 7.0.2 - Unwinder)
Rollers of the Realm (HKLM\...\Steam App 262470) (Version:  - Phantom Compass)
RUSH (HKLM\...\Steam App 38720) (Version:  - Two Tribes)
Serious Sam 3: BFE (HKLM\...\Steam App 41070) (Version:  - Croteam)
ShareX (HKLM\...\82E6AC09-0FEF-4390-AD9F-0DD3F5561EFC_is1) (Version: 12.0.0 - ShareX Team)
Sid Meier's Civilization V (HKLM\...\Steam App 8930) (Version:  - Firaxis Games)
Sid Meier's Civilization V (HKLM-x32\...\steam app 8930) (Version:  - 2K Games, Inc.)
SimCity 3000 Unlimited (HKLM-x32\...\2086050016_is1) (Version: 2.0.0.3 - GOG.com)
SketchUp Import for AutoCAD 2014 (HKLM-x32\...\{644E9589-F73A-49A4-AC61-A953B9DE5669}) (Version: 1.1.0 - Autodesk)
Skullgirls (HKLM\...\Steam App 245170) (Version:  - Lab Zero Games)
Spacewar (HKLM\...\Steam App 480) (Version:  - Valve)
Speccy (HKLM\...\Speccy) (Version: 1.31 - Piriform)
SpeedFan (remove only) (HKLM-x32\...\SpeedFan) (Version:  - )
SPORE™ Collection (HKLM-x32\...\1948823323_is1) (Version: 3.1.0.22 - GOG.com)
Squishy the Suicidal Pig (HKLM\...\Steam App 318430) (Version:  - Tomi Maarela)
STAR WARS™: Knights of the Old Republic™ (HKLM\...\Steam App 32370) (Version:  - BioWare)
StarCraft (HKLM-x32\...\StarCraft) (Version:  - Blizzard Entertainment)
StarCraft II (HKLM-x32\...\StarCraft II) (Version:  - Blizzard Entertainment)
Stardew Valley (HKLM\...\Steam App 413150) (Version:  - ConcernedApe)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
SteamWorld Dig (HKLM\...\Steam App 252410) (Version:  - Image & Form)
Super Meat Boy (HKLM\...\Steam App 40800) (Version:  - Team Meat)
SurfEasy VPN 3.9.550 (HKLM-x32\...\SurfEasy VPN) (Version: 3.9.550 - SurfEasy Inc)
SWF Opener (HKLM-x32\...\{01386D1F-ADE7-43B4-A4E9-312FC5BC726F}_is1) (Version: 1.3 - UnH Solutions)
Tabletop Simulator (HKLM\...\Steam App 286160) (Version:  - Berserk Games)
Talisman: Digital Edition (HKLM\...\Steam App 247000) (Version:  - Nomad Games)
Talisman: The Horus Heresy (HKLM\...\Steam App 358460) (Version:  - Nomad Games)
TeamSpeak 3 Client (HKLM\...\TeamSpeak 3 Client) (Version: 3.1.6 - TeamSpeak Systems GmbH)
TeamViewer 12 (HKLM-x32\...\TeamViewer) (Version: 12.0.83369 - TeamViewer)
Tempest (HKLM\...\Steam App 418180) (Version:  - Lion's Shade)
Terraria (HKLM\...\Steam App 105600) (Version:  - Re-Logic)
The Binding of Isaac (HKLM\...\Steam App 113200) (Version:  - Edmund McMillen and Florian Himsl)
The Keep (HKLM\...\Steam App 317370) (Version:  - CINEMAX, s.r.o.)
The Legend of Heroes: Trails in the Sky (HKLM\...\Steam App 251150) (Version:  - Nihon Falcom)
The Witcher 3 - Wild Hunt - Game of the Year Edition (HKLM-x32\...\1495134320_is1) (Version: 1.30.0.0 - GOG.com)
Total Commander 64-bit (Remove or Repair) (HKLM\...\Totalcmd64) (Version: 9.10 - Ghisler Software GmbH)
Trine 2 (HKLM\...\Steam App 35720) (Version:  - Frozenbyte)
Twitch (HKCU\...\{DEE70742-F4E9-44CA-B2B9-EE95DCF37295}) (Version: 7.0.0.0 - Twitch Interactive, Inc.)
UBitMenu UK (HKLM-x32\...\{C8748FFB-1713-4e95-B3DF-4F1622D96F93}_is1) (Version: 01.04 - UBit Schweiz AG)
Unepic (HKLM\...\Steam App 233980) (Version:  - @unepic_fran)
Viber (HKCU\...\{cbbefdcb-c7ee-4854-a1bc-c96d22b9d367}) (Version: 6.9.6.16 - Viber Media Inc.)
Viber (HKLM-x32\...\{FD0A4A74-9CF1-4619-A691-8B520E700A6D}) (Version: 6.9.6.16 - Viber Media Inc.) Hidden
Victor Vran (HKLM\...\Steam App 345180) (Version:  - Haemimont Games)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.6 - VideoLAN)
Vulkan Run Time Libraries 1.0.61.0 (HKLM\...\VulkanRT1.0.61.0) (Version: 1.0.61.0 - LunarG, Inc.) Hidden
Wallpaper Engine (HKLM\...\Steam App 431960) (Version:  - Kristjan Skutta)
Warhammer 40,000: Dawn of War II - Retribution (HKLM\...\Steam App 56400) (Version:  - Relic Entertainment)
Warhammer 40,000: Regicide (HKLM\...\Steam App 322910) (Version:  - Hammerfall Publishing)
Warhammer: End Times - Vermintide (HKLM\...\Steam App 235540) (Version:  - Fatshark)
Winamp (HKLM-x32\...\Winamp) (Version: 5.666  - Nullsoft, Inc)
Windows 10 Upgrade Assistant (HKLM-x32\...\{D5C69738-B486-402E-85AC-2456D98A64E4}) (Version: 1.4.9200.22175 - Microsoft Corporation)
Wolfenstein II The New Colossus (HKLM-x32\...\Wolfenstein II The New Colossus_is1) (Version:  - )
Yu-Gi-Oh! Duel Links (HKLM\...\Steam App 601510) (Version:  - Konami Digital Entertainment)
Zombie Driver HD (HKLM\...\Steam App 220820) (Version:  - Exor Studios)
Засоби перевірки правопису Microsoft Office 2016 – українська (HKLM\...\{90160000-001F-0422-1000-0000000FF1CE}) (Version: 16.0.4266.1001 - Microsoft Corporation) Hidden
Средства проверки правописания Microsoft Office 2016 — русский (HKLM\...\{90160000-001F-0419-1000-0000000FF1CE}) (Version: 16.0.4266.1001 - Microsoft Corporation) Hidden
 
========================= Memory info: ===================================
Percentage of memory in use: 26%
Total physical RAM: 12228.81 MB
Available physical RAM: 8980.47 MB
Total Virtual: 14084.81 MB
Available Virtual: 10122.33 MB
 
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:297.16 GB) (Free:231.55 GB) NTFS
2 Drive d: (TERA) (Fixed) (Total:931.51 GB) (Free:425.75 GB) NTFS
 
========================= Users: ========================================
User accounts for \\DESKTOP-2DN7S7G
 
Administrator            DefaultAccount           Guest                    
Master                   WDAGUtilityAccount       
 
 
**** End of log ****
 
 
 9VKpemR.png

Edited by hamluis, 15 January 2018 - 05:38 PM.


#4 dc3

dc3

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Posted 15 January 2018 - 11:04 AM

What you posted for the Speccy is not what the process would produce.  You need to follow the instructions one step at a time.  This will generate a hyper link to the Speccy Snapshot when it is clicked on.

 

Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download.

When Speccy opens you will see a screen similar to the one below.

 LUDoziL.png

Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.

 speccy2.png

The following screen will appear, click on Yes.

 speccy3.png

 

One of the problems with the Speccy is that occasionally it will throw figures that don't fit with similar figures, like the temperatures in what you posted for the motherboard components.  The motherboard, graphic, and storage are showing temperatures ranging from 26C to 30C.  But the temperature for the CPU is 84C, I suspect that this figure is wrong as it is so much higher than the other readings.  If the CPU was this hot the motherboard temperature at least would be effected and be considerably higher.

 

 

Please do the following.

 

Please run System File Checker.

The sfc /scannow command scans all protected system files and replaces corrupted and incorrect versions with correct Microsoft versions.

Important:  There will be a short message at the end of the scan informing you of the results.  If you receive the message "no integrity violations were found" you don't need to do anything else, no corrupt files were found.  You should watch the scan to see the results at the end of the scan.

This needs to be run using an Administrator account.  

Click/tap on the Taskbar Search icon (magnifing glass) and type cdm.

You will see Command Prompt under Best match, right click on Command Prompt and select Run as administrator.

Copy and paste the command below in the Command Prompt, then press Enter.

sfc /scannow

This scan will take a while to run, please do not abort the scan as this can result in damage to the operating system.

If integrity issues are found in the scan please post the CBS log using the instructions below.

To find sfc /scannow log open the Command Prompt, copy and paste the command below, then press Enter.

copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt

This will place the log on your desktop.  Copy and paste the log at the host website I've suggested below.

This log usually is very large, for this reason you should use a host website like Dropbox to post the log.  You can start a free 30 day trial.  Once you have loaded the log at Dropbox post a link to the website.




The following screen will appear, click on Copy to Clipboard.

In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 


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#5 Atronius

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Posted 15 January 2018 - 05:27 PM

Oh okay. Sorry! Is this correct?

 

http://speccy.piriform.com/results/6dbZmunH867zelgI5XCLSzZ

 

I did the system file checker and it said it did not find any integrity violations



#6 dc3

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Posted 16 January 2018 - 09:33 AM

Yes, you did the Speccy correctly. :thumbup2:

 

The most accurate temperature readings you can find are those in the BIOS.  Please look to see what the temperatures are there and post those in your topic.

 

When was the last time you cleaned out the inside of the computer case?

 

You need to be aware that a static discharge from your body has enough voltage to kill board components.  Before touching anything inside the case touch the metal of the case to discharge static electricity from your body.

 

Open the Case and examine the motherboard, CPU fan and heatsink assembly, and the GPU for accumulations of dust.  If there is a buildup of dust use a product like "Endust" which uses a noble gas which will not generate more static electricity to blow out the dust.  If there is caked dust in the fans you may use Q-tips to clean them.


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#7 Atronius

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Posted 16 January 2018 - 04:40 PM

Core temperature reads 22 degrees and the GPU temperature is between 25-30 degrees. Depends on the video game, but it doesn't exceed above 53 degrees on graphically intensive games.

 

Have I cleaned my computer recently? Yes, about a week ago. The shut downs started happening before. I usually clean the dust mites and the fans with an air compressor I have in my garage.

 

EDIT: I just experienced another shut down, but this time while in chrome. The computer turned off and stood still for a few second and the it rebooted back.


Edited by hamluis, 19 January 2018 - 05:45 PM.


#8 dc3

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Posted 17 January 2018 - 08:50 AM

I will be out of town today.  I will have to catch up with you tomorrow.

 

There are tow potential problems when you use a air compressor to blow out a computer case.

1.  A compressor can generate static electricity which can kill board components.

2.  Unless you have a moisture trap on the compressor you could spray moisture inside the case.


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#9 mightywiz

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Posted 17 January 2018 - 01:51 PM

older system, I would suspect a failing power supply.  pretty common when your machine just reboot out of nowhere.



#10 Atronius

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Posted 18 January 2018 - 05:15 AM

I will be out of town today.  I will have to catch up with you tomorrow.

 

There are tow potential problems when you use a air compressor to blow out a computer case.

1.  A compressor can generate static electricity which can kill board components.

2.  Unless you have a moisture trap on the compressor you could spray moisture inside the case.

 

Oh, I think my air compressor does have a moisture trap but I didn't know it could damage the motherboard



#11 Atronius

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Posted 23 January 2018 - 04:03 PM

Just an update to this. I havent experienced a shut down in a week. Then today, I left it idling for 3 hours, it shut down then turned on again while idling.



#12 dc3

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Posted 24 January 2018 - 09:28 AM

We need to see an accurate set of temperatures.  I had requested that you boot into the BIOS and see what the temperatures are reading there since these will be the most accurate readings.


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#13 Atronius

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Posted 29 January 2018 - 07:36 AM

 

 

We need to see an accurate set of temperatures.  I had requested that you boot into the BIOS and see what the temperatures are reading there since these will be the most accurate readings.

 

 

Sorry about late response, I was busy these days and I didn't have time for my computer.

 

Anyway, is this what you asked? r1Ln8c3.jpg



#14 LeeFitzsimmons

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Posted 29 January 2018 - 08:49 AM

I hate being the bearer of bad news, but my first guess tells me that the most obvious culprit is your power supply. Try either replacing it or just buying an entirely new computer. After 3 to 4 years of use, you are probably in need of new equipment with much better specs.

 

You have a cool video card, you could always remove that from your unit and place it in a new one.

 

After a brief perusal of the information presented in this thread, my gut tells me that you should just buy a new power supply and see if that makes the problem go away.



#15 dc3

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Posted 29 January 2018 - 09:51 AM

@LeeFitzsimmons

 

my first guess tells me that the most obvious culprit is your power supply

 

There is absolutely no reason to guess when it comes to a PSU.  This is a device which can be tested quite easily with a DC Voltmeter.

 

The voltages seen in the BIOS are within normal variances as seen below.

 

+3.3VDC    ± 5%    +3.135 VDC    +3.465 VDC

+5VDC    ± 5%    +4.750 VDC    +5.250 VDC

+12VDC    ± 5%    +11.400 VDC  +12.600 VDC

 

Like the temperatures, these readings are dependent on the sensors used to make these readings.  The only conventional way to test the voltages is to put a load on the computer and read the rail voltages with a good multimeter.  An alternative which can get close enough readings would be a decent PSU tester.  You would want one that produces actual voltage readings opposed to a pass/fail result, like the one the OP used and posted the readings in their first post.  The readings being shown are well within normal tolerances.

 

There is no reason to make an assumption.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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