Good evening everyone,
HP Envy 15 x360 PC, Model# 15-U010dx,
Product # G6T84UA#ABA.
Windows 10 64bit.
BIOS Version/Date F.37, 11/3/2017
The issue I am having is that whenever I pull the AC from the laptop, I lose all power and the system just shuts down completely. When I try and press the power button, nothing ends up turning on. When I do have the AC plugged in, the AC light on the right side of the computer continues to blink. The battery says that it's plugged in and 49% and not charging.
I did some looking around and I decided OK, maybe I have a faulty battery, so I ended up buying a new battery, I opened up the laptop and replaced it. Boom! I was able to turn on the laptop without having the AC plugged in. 10 minutes later, the system shut down on me again and I was not able to turn it back on without plugging it back in again.
I started getting BIOs checksum error and every time the AC was disconnected my BIOS would reset, so I decided to update my BIOS; the bios ended up being out of date, so I figured that would help. Nope. The only thing that this ended up doing was whenever I pull the AC on the computer, it no longer gives me a BIOS checksum error and it doesnt reset on me anymore.
I have no idea what to do anymore, It's starting to frustrate me... Am I going to have to get a new laptop, or is there something else I can do. I heard that replacing the BIOS battery might help, but when I had the laptop open, I didn't see the battery. Maybe I missed it?